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Hilton Orlando Buena Vista Palace - Disney Springs Area

Orlando · US

Hilton Orlando Buena Vista Palace - Disney Springs Area

8.2
Excellent2,069 reviews
  1. Hotel Collection
  2. /Hotels in Orlando
  3. /Hilton Orlando Buena Vista Palace - Disney Springs Area
WiFi availablePaid WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Orlando, US

Luxurious Family-Friendly Hotel in the Heart of Walt Disney World Resort

Swim and Relax: Dive into the fun with 2 swimming pools, a float lagoon, and private cabanas for a perfect day under the sun.

Dining Delights: Indulge in a delightful culinary experience at on-site restaurants like Letterpress, offering a daily buffet breakfast for a great start to your day.

Convenience and Comfort: Enjoy modern amenities in your guestroom including flat-screen TVs, small refrigerators, and luxury bed linens for a relaxing stay.

Experience the magic of Disney just steps away at Hilton Orlando Buena Vista Palace - Disney Springs Area. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

1900 Buena Vista Drive

Orlando · US

+1 407-827-2727

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The resort fee of USD 41 plus taxes per night includes the following: HSIA One 2oz suncare product per day Access to float lagoon 10% off cabana rentals Disney Transportation 10% F&B in outlets Notary 50% off Golf Rentals at Disney Golf Please note that cribs are available by request. Please note that this property can accommodate dogs but will not accommodate other types of pets. Please note that a maximum of 2 dogs are allowed per room. Please note that the property can only accommodate pets with a total of 40 lbs of combined weight Please note that there is an additional $75 pet fee for reservations of 1-2 nights and a $125 service fee for reservations of 3 or more nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

2,069 reviews

Highlights

  • +Great service from staff
  • +Good location for Disney

Could Improve

  • –Cleanliness issues
  • –Room readiness delays
  • –High cost without expected quality
Cleanliness7.0

Concerns about room cleanliness and maintenance were raised, indicating a need for improvement.

Service8.9

The service overall received positive remarks, especially for the staff's hospitality.

Location9.4

The location was appreciated for being convenient and accessible.

Room Quality8.0

Rooms generally considered great but had some maintenance issues.

Amenities8.4

Amenities were decent, but some were reported as broken or lacking.

Value for Money7.0

High prices not justified by the experience; some guests felt underwhelmed.

Food and Beverage8.4

Food quality received positive comments but could offer more menu previews.

Overall Experience8.4

Overall experience was mixed; exceptional service but significant issues noted.

Beach

Solo Traveller · Sep 2026

7
Liked:Uncomfortable pillows and white towels were shredding on the edges hems were out.. the hotel is very old and needs upgrading
Disliked:Overall appearance. Went to the Grand Cypress thought it was way better and more desirable with they're upgrades

via Nuitee

Teresa

Couple · Sep 2026

10

Amazing weekend getaway within walking of Disney Springs!

Liked:Great location. Great amenities. Great staff!
Disliked:Far walk to parking

via Nuitee

Debra

Family With Children · Sep 2026

1

Bad left 2 days early

Liked:Good location
Disliked:In the room you could hear everything, ice machine, bar and people taking. Bed squeak every time you moved. Very out dated.

via Nuitee

Aliiyah

Solo Traveller · Sep 2026

4

Not what I expected from a Hilton in the Disney bubble....

Liked:The location is amazing. Close to Disney Springs, Disney, and tons of shopping and restaurants. In the heart of the area I needed for the pin trading events weekend as well. The staff were very kind and friendly. No bellhop assistance with anything though, which was a pain as I was here for a pin trading weekend and had to find a cart and put all of my bins, etc. on the cart, bring it upstairs and then come back to move my car. The room TV is HUGE - great for movie watching. Room was nice and COLD. The amenities are wonderful as well.
Disliked:The room photos are AI or old - not sure which because the room I was given was old and beat up - not like a Hilton at all. Maybe that is what happens when you use a 3rd party to book... you get the "whatever" room?? The room was dirty; the wall art had splatters on it, the work chair was dirty and dusty and the cloth chair had stains on the seat from god knows what. The cabinet to the fridge was broken and would not close, so it was always hanging 2/3rds open. The mattress was lumpy and not soft. The walls had dust clinging to them... SO MUCH DUST!!! The crown molding was cracked apart. The fan was dirty and dusty. The shower had mold and lime scale all over (I had to by shower shoes to stand in it.) The main door to the room had NO weather stripping, so everything from light to sound came right into the room - day and night. The door that connects rooms let sound and air right in. My neighbors vaped and were UNGODLY loud and all they had to do was "unlock" their door and if I unlocked mine we could have shared rooms - it was not deadbolted or safe. The sliding door to the balcony - with the Epcot view - would hardly open and there was trash on the balcony. No bellhop after a certain time and if they were busy, some were VERY rude; I was told to "find my own" luggage cart at checkout. No concierge after a certain time. There was no tea in the room service tray so if you want tea, it seems you have to pay for it?? Very disappointing for a Hilton. I had more photos but they aren't uploading...

via Nuitee

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