Name: Hotel Casa del Sótano
Address: Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000, Oaxaca, 68000
Telephone: 52-951-1281186
Rating: 9

Hotel Casa del Sótano, Oaxaca | Member Rates | Dyme

Free WiFiOffsite parking reservations requiredConcierge serviceFitness facilitiesExpress check-out24-hour front desk

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, Express check-out, Free WiFi, 24-hour front desk, Terrace, Garden

Location

Oaxaca, MX

Luxurious Amenities

Enjoy the convenience of a fitness center, terrace, and garden, perfect for relaxation during your stay. Unwind and indulge in concierge services and complimentary Wi-Fi, enhancing your experience.

Delicious Dining Options

Savor a delightful meal at Raíces Restaurante, and kick off your day with a delectable English breakfast for a fee. Immerse yourself in a culinary experience without leaving the comfort of the hotel.

Convenient Location

Located in the heart of Oaxaca, the hotel is within walking distance to notable landmarks such as Santo Domingo Square and the Church of Santo Domingo de Guzman. Explore the city easily with major attractions nearby.

Book now to experience the ultimate blend of comfort and convenience at Hotel Casa del Sótano!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

173 reviews

Highlights

+Good location
+Friendly staff
+Clean rooms

Could Improve

–Dated room conditions
–Weak shower pressure
–Limited amenities

Cleanliness8.3

Multiple reviews mention clean rooms, but some negative sentiment indicated toward room conditions.

Service9.8

Reviewers praised staff for being friendly and accommodating.

Location9.3

Many reviews highlight the ideal location near Centro and other attractions.

Room Quality8.3

Some reviews indicated dated room conditions and issues with water pressure.

Amenities8.8

The rooftop hot tub and breakfast cafe received positive feedback, despite issues mentioned.

Value for Money8.8

Value perception was mixed; some guests felt the quality did not fully meet expectations.

Food and Beverage9.3

Breakfast and service at the restaurant were highlighted as excellent.

Overall Experience9.3

Overall, guests expressed a desire to return and enjoyed their stay despite minor complaints.

Penboy7

Family · Jan 2025

Great staff but room for improvement

Liked:First the attributes. The people working at Casa del Sontano, on the front desk and the small cafe on the terrace in particular, were very helpful and kind. They made our stay as pleasant as possible and exuded the hospitable charm of Oaxaca. This hotel is very close to the main attractions, including Templo de Santo Domingo, with a beautiful view from the roof that comes at an affordable price. Although we did not have a chance to use the jacuzzi, we loved the view, especially at sunrise. One other benefit, out of the four places we stayed in Oaxaca they had the best and most consistent WiFi, so digital nomads may enjoy working at the terrace restaurant. However, the hotel reminded me of the comparisons between Instagram photos vs reality. The reviews of other guests seem that they stayed at another location. The large property may have been luxurious at one time, but our two rooms were small and dark, with a damp odor. The doors were awkward, with the small entrances split in half requiring you to go inside sideways. It would also be difficult for a person with mobility issues to navigate all the stairs, but the city would be challenging on its own. While I cannot recommend staying here, we did find a way to make do and were greatly assisted by the staff.

via tripadvisor

Location

How to Find Us

Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000

Oaxaca · MX

52-951-1281186

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for massage services. Reservations can be made by contacting the inn prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
No pets and no service animals are allowed at this property.
Alcohol is not permitted at this property.
Contactless check-in and contactless check-out are available.

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