Nuevo Vallarta · MX

Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Name: Marival Emotions Resort & Suites Riviera Nayarit by Mercure
Address: Boulevard Nuevo Vallarta y Paseo Cocoteros S/N, Nuevo Vallarta, 63732
Rating: 8

Excellent302 reviews

WiFi availablePaid WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Nuevo Vallarta , MX

Luxurious Beachfront Property

Gourmet Dining Options

Indulge in a culinary journey at Marival Resort & Suites with 7 restaurants offering Mexican, Italian, and steak options, along with an international buffet and themed restaurant. Don't forget to unwind at the cocktail bar for a perfect evening.

Relaxing Spa and Recreational Activities

Pamper yourself at the spa with a sauna, hot tub, and a variety of beauty treatments. Stay active with flood-lit tennis courts, basketball, and volleyball facilities. For adventure seekers, enjoy watersports on the beach or opt for horse riding and bicycle hire arranged by our 24-hour reception.

Experience luxury and relaxation at Marival Resort & Suites. Book your stay now for an unforgettable getaway!

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Location

How to Find Us

Boulevard Nuevo Vallarta y Paseo Cocoteros S/N

Nuevo Vallarta · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Nuevo Vallarta · MX

Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Excellent302 reviews

WiFi availablePaid WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Nuevo Vallarta , MX

Luxurious Beachfront Property

Gourmet Dining Options

Relaxing Spa and Recreational Activities

Experience luxury and relaxation at Marival Resort & Suites. Book your stay now for an unforgettable getaway!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

302 reviews

Highlights

+Excellent and varied food across restaurants
+Friendly, attentive staff
+Great pools (family and adults-only) and many activities
+Beautiful wide sandy beach / location
+Family-friendly atmosphere

Could Improve

–Pool bars close early (around 6:00 pm)
–Theater lacks adequate AC, shows can be hot and humid
–Occasional poor service or understaffing; one report of room not cleaned for two days
–Elevator malfunctions / safety concerns reported
–Some buffet options limited and some food overcooked

Cleanliness7.5

Generally reported as clean across the facility, though one guest noted their room was not cleaned for two days.

Service8.0

Many guests praise very friendly, attentive staff; a few reports of understaffing or unfriendly/insufficient service at times.

Location9.0

Beautiful wide sandy beach and a great family-friendly location noted multiple times.

Room Quality7.5

Rooms are comfortable (some with multiple bathrooms) but guests suggested rooms could be improved; elevator malfunctions were reported.

Amenities7.5

Pools and many activities are highlights (family and adults-only pools), but complaints include early-closing pool bars and a hot theater without AC.

Value for Money8.0

Perceived as good value for families seeking activities and amenities; less ideal for adults seeking a quiet, relaxing getaway.

Food and Beverage8.5

Multiple guests praise the food and restaurants as exceptional, though some mention limited buffet choices and occasional overcooked items.

Overall Experience8.0

Overall positive, especially for families (friendly staff, good food, activities); not the best choice for adults without children looking to relax.

Estanislao

Family With Children · Sep 2026

Worst hotel accommodations I've ever experienced!

Liked:Food was ok at the buffet and the swimming pools were decent minus the slippery concrete where I saw 3 people slide and hurt themselves. Cleaning staff did an ok job as well and the bartenders were very nice

Disliked:First off they tried to double charge the rooms on my parents credit card because they failed to communicate with another member of the staff that had already taken our payment. The front desk clerk was named Carolina Herrera and she was extremely rude to my mom and IMO has no business being in the hospitality industry! Secondly, my room key reset itself twice so I had to walk down and reset the keys and another time ask the cleaning staff to let me in my room which was a huge ordeal since I had my 2 year old who I was lugging with me up and down the stairs and back and forth to the front desk! Thirdly, the WiFi password expired during my stay which was fully booked and paid so there's no reason it should reset itself. Had to call front desk and they had to try numerous times to get me a new password. Fourthly, my parents are both senior citizens and the front desk was unwilling to give them a room that had access to elevators which were on the newer side of the resort. I guess they thought it would be more convenient for my parents to be put on the 3rd floor of the older side of the resort where they had to walk down 3 flights of stairs multiple times per day! Lastly, the cleaning ladies must've thought it would be funny for us to have soaking wet sheets on my bed underneath the comforter on one of the nights which I had to end up stripping off all the sheets and comforter and slept on the bare mattress. I have never been so disappointed with a hotel stay in my life. Surprised that this hotel actually is rated at 4 stars! I've stayed at 3 star hotels that offer better service and accommodations than this subpar hotel! I think my whole family would've been better off staying at a more simple and convenient holiday inn express!

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Jason

Couple · Aug 2026

Glad I went, but not going back.

Liked:pool party and entertainment

Disliked:Restaurant reservation method and attention. Staff was not fully transparent at check in.

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Natalie

Family With Children · Jul 2026

If you don’t have children I would not recommend

Disliked:I would only recommend this property for families with children. It’s not a property you go to to relax but rather treat your entire family to a vacation.

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ciara

Solo Traveller · Jul 2026

Marival emotions vacation

Liked:The facility is clean everywhere you look. Very nice staff, all very helpful and welcoming. The food was exceptional.

Disliked:Everything was great. The theater room could use AC Though - the night time shows are very hot and humid, even though they have fans all around. I wish there was AC.

via Nuitee

Location

How to Find Us

Boulevard Nuevo Vallarta y Paseo Cocoteros S/N

Nuevo Vallarta · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.