Sheraton Chicago Northbrook

Mixed signals: one report of a large wet leakage on the carpet from an AC unit (negative), but other reviews describe rooms as clean and well maintained.

Generally strong: multiple reviewers praise staff as friendly, professional and providing perfect service; isolated issues (slow check-in, limited follow-up on a maintenance problem) were reported but overall sentiment is very positive.

Described as convenient by reviewers, indicating a favorable location relative to guests' needs.

Mostly positive: rooms described as spacious, comfortable and clean, but some felt impacts from maintenance issues (AC leakage, noisy fan) and missing in-room conveniences (no refrigerator).

Mixed to below average: pool is serviceable and property is well maintained, but several amenity issues noted (no refrigerator in room, slow/hot elevators, breakfast sometimes not provided).

Perceived as expensive by multiple reviewers; cost concerns lower the score compared with other aspects.

Mixed: some say breakfast was fine, but others report breakfast not included or insufficient (no vegetables), producing an overall slightly below-target sentiment.

Overall positive impression: several guests recommend the hotel and praise staff and maintenance, balanced against some notable issues (cost, occasional maintenance/amenity problems).