Name: Candlewood Suites Syracuse-Airport by IHG
Address: 5414 South Bay Road, North Syracuse, NY 13212
Telephone: +1 315-454-8999
Rating: 7.2

Candlewood Suites Syracuse-Airport by IHG, North Syracuse | Member Rates | Dyme

WiFi availableParkingPrivate parkingAccessible parkingLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

North Syracuse, us

Convenient Airport Shuttle Service

This hotel offers complimentary shuttle services to Syracuse-Hancock International Airport, ensuring a stress-free arrival and departure experience for guests. Just a quick 2-minute drive away, the convenience is unmatched.

Well-Equipped Rooms with Kitchenette

Each room at Candlewood Suites Syracuse-Airport is thoughtfully designed with a kitchenette featuring a hob, microwave, and refrigerator. The neutral tones and modern furnishings create a cozy atmosphere, complemented by amenities like cable TV and a work desk.

On-Site Amenities for a Comfortable Stay

From the fitness center to free Wi-Fi, guests can enjoy a range of facilities during their stay. The option to barbecue, access the business center, and utilize laundry services adds to the overall convenience.

Book now to experience a seamless blend of comfort and convenience at Candlewood Suites Syracuse-Airport.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.2

Very Good

580 reviews

Highlights

+Location near airport
+Helpful staff

Could Improve

–Poor cleanliness
–Room disrepair

Cleanliness5.3

Numerous reviews mentioned dirty carpets, mold in the shower, and poor overall cleanliness.

Service8.2

Overall, there were positive comments about the helpfulness of the staff.

Location8.3

Many reviews highlighted a convenient location, especially for airport access.

Room Quality6.2

Several complaints about room disrepair, old facilities, and unpleasant odors.

Amenities7.3

Mixed reviews; some mentioned missing kitchen supplies and old appliances.

Value for Money7.7

Reviews indicated it was not worth the money, especially in light of condition issues.

Food and Beverage7.3

No mentions of food and beverage quality; assumed standard for the hotel category.

Overall Experience7.4

Overall sentiment averages to a moderate experience with significant areas for improvement.

David Gregg

Solo Traveller · Aug 2026

Disliked:Blood stain on sheet. The shower door would not stay closed, and the track was not leveled. Dog walk area not maintained. The fire alarm went off in the middle of the night with no explanation ofther than a guy standing in the middle of the hallway saying "all good now, all good now"?? Television didn't work (was replaced the 2nd day of stay

via Nuitee

Gary

Couple · Jul 2026

Hotel not quite ready for occupancy after remodeling

Liked:Convenient to I90 Staff friendly and helpful

Disliked:They were renovating and not really set up properly yet - front entrance was blocked - kitchenette had no plates, etc. pantry store was not stocked. The mattress in our room sagged so bad was barely functional

via Nuitee

Diane

Couple · Jun 2026

It was ok

Liked:The room was clean but the renovations are much needed in the common areas.

Disliked:The common areas need work.

via Nuitee

John

Family With Children · Jun 2026

Good enough for a couple nights stay., Plenty of food in the area..

Liked:Good location.No breakfast ..Was under going some work while we were there. Rooms were clean. Beds were comfortable.

via Nuitee

Location

How to Find Us

5414 South Bay Road

North Syracuse · us

+1 315-454-8999

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please contact the hotel for information regarding extended parking. The airport shuttle service drop off and pick up is available from 4:00 to 00:00 every day. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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