Nice · FR

Best Western Plus Hôtel Massena Nice

Name: Best Western Plus Hôtel Massena Nice
Address: 58, rue Gioffredo, Nice, 06000
Rating: 8.4

8.4

Excellent5,904 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Nice, FR

Design Hotel in the Heart of Nice

Best Western Plus Hôtel Massena Nice offers a stylish retreat just steps away from the beach. The air-conditioned rooms with modern amenities ensure a comfortable stay, while the proximity to Nice's Old Town and transportation makes it a convenient choice for travelers.

Luxurious Room Features

Indulge in the comfort of minibars, tea/coffee facilities, and some rooms with balconies or terraces. The added touch of bathrobes in most private bathrooms enhances the upscale experience.

Convenient Dining and Location

Start your day with an American buffet breakfast and unwind with a drink at the hotel bar. Explore nearby attractions like the Promenade du Paillon garden and enjoy easy access to the airport from the bus stop within walking distance.

Book your stay at Best Western Plus Hôtel Massena Nice for a memorable experience in the heart of the French Riviera.

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Location

How to Find Us

58, rue Gioffredo

Nice · FR

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Baby cots are only available in the deluxe and privilege rooms. Please note that pets cannot be accommodated in the Junior Suite. The hotel reserves the right to pre-authorize your credit card prior to arrival. Upon check-in, guests must present the credit card used for reservation and one of the guests must be the credit card holder.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Nice · FR

Best Western Plus Hôtel Massena Nice

8.4

Excellent5,904 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Nice, FR

Design Hotel in the Heart of Nice

Luxurious Room Features

Indulge in the comfort of minibars, tea/coffee facilities, and some rooms with balconies or terraces. The added touch of bathrobes in most private bathrooms enhances the upscale experience.

Convenient Dining and Location

Book your stay at Best Western Plus Hôtel Massena Nice for a memorable experience in the heart of the French Riviera.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

5,904 reviews

Highlights

+Excellent central location (near old town and seafront)
+Very friendly and helpful staff / excellent service
+Good buffet breakfast
+Valet/parking and convenient access
+Quiet street despite central location
+Some renovated/nice rooms with balconies

Could Improve

–Small/outdated rooms and tiny bathrooms
–Cleanliness concerns (carpet, humidity, damp in rooms)
–Missing toiletries / empty minibar / faulty tea machine
–Weak AC in some rooms
–High price / poor value for money (expensive parking)
–Poor soundproofing for some rooms

Cleanliness6.5

Mixed to negative comments: some guests reported damp/very humid rooms, wet wardrobes and sheets, and discomfort with carpeted rooms (described as unhygienic), though other guests noted rooms were clean.

Service10.0

Consistently praised: staff repeatedly described as very friendly, welcoming and helpful (reception, valet, parking attendants), with multiple guests explicitly commending service and willingness to resolve issues.

Location10.0

Uniformly excellent: repeatedly described as superb/perfect/very central, close to the old town and seafront and within easy walking distance of attractions.

Room Quality7.1

Mixed but leaning negative: many guests found rooms small, somewhat outdated, with small bathrooms and issues (some requested extra mattress toppers; terrace rooms may be less private). Several reviews mention tiny bathrooms and lack of modern walk-in showers.

Amenities6.5

Negative mentions: missing toiletries (shampoo/slippers/robes/lotion), empty minibar in some 'superior' rooms, tea machine/b kettle not working for some guests, and weak AC reported by at least one guest.

Value for Money7.6

Mixed: multiple guests felt the hotel was overpriced for its standing (complaints about high parking fees and perceived overpricing), but some guests accepted the cost given the prime location and service.

Food and Beverage9.5

Generally positive: breakfast described frequently as good or very good compared with similar hotels (terms like 'quite good', 'buffet good', 'wspaniałe śniadanie'), though a few guests found it only 'okay' or limited.

Overall Experience10.0

Overall positive: many guests would return and highlight the combination of superb location and excellent staff as the main reasons for a very positive stay, despite noted issues with rooms/amenities and some cleanliness concerns.

Alicia

Solo Traveller · Sep 2026

Liked:good location

Disliked:yes

via Nuitee

Linda

Couple · Sep 2026

Excellent

Liked:Lovely staff andbrilliant location

via Nuitee

Kamal

Couple · Sep 2026

Central, accessible, comfortable, quiet hotel.

Liked:Hotel is within 9 minute walking distance to all the key spots and the tram is couple minutes away. Rooms are large spacious and the balcony is nice, Hotel staff is outstanding and extremely helpful. One feature I truly like is that the shower and toilette are in separate rooms adjacent to each other.

Disliked:Avoid the Cafe Gioffredo across the street because the food is below average and the staff is loud. It has no connection to the hotel. Offering a tip.

via Nuitee

Patricia

Extended Group · Sep 2026

Had a wonderful stay. Would highly recommend. Wonderful staff, location, and breakfast.

Liked:Breakfast was fantastic! Staff was wonderful and location was perfect.

Disliked:Water temperature in shower was not consistent.

via Nuitee

Location

How to Find Us

58, rue Gioffredo

Nice · FR

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.