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The Ritz-Carlton, New Orleans

New Orleans · us

The Ritz-Carlton, New Orleans

9.1
Exceptional466 reviews
  1. Hotel Collection
  2. /Hotels in New Orleans
  3. /The Ritz-Carlton, New Orleans
Paid WiFiParkingSecured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

New Orleans, us

Luxurious Accommodations

Indulge in the exquisite rooms at the Ritz-Carlton New Orleans, featuring a fully-stocked minibar, designer toiletries, and plush bathrobes for the ultimate comfort during your stay.

Pampering Spa and Dining Experiences

Unwind at the 25,000-square-foot spa offering a plethora of treatments, followed by a culinary journey at M bistro serving upscale Cajun and Caribbean cuisine, and evening cocktails at The Davenport Lounge with live jazz performances.

Convenient Amenities and Nearby Attractions

Enjoy 24-hour room service, complimentary shoeshine, and laundry services, along with proximity to Bourbon Street, the Garden District, and popular attractions like the Aquarium of the Americas, making your stay at the Ritz-Carlton New Orleans truly unforgettable.

Experience luxury and relaxation at the Ritz-Carlton New Orleans - book your stay now!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Ritz-Carlton, New Orleans

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

921 Canal Street

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Daily resort fee of $57 USD added to room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Why Dyme

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THE RITZ-CARLTON, NEW ORLEANS

Guest Reviews

What Guests Say

9.1

Exceptional

466 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Delicious food

Could Improve

  • –Housekeeping issues
  • –Outdated rooms
  • –Overpriced for quality
Cleanliness8.5

Comments on dirty hallways and lack of housekeeping.

Service10.0

General comments highlight friendly and professional staff.

Location10.0

Perfect location with easy access to attractions.

Room Quality8.9

Rooms are comfortable, but some comments indicate they feel outdated.

Amenities9.0

Hottub and pool required maintenance based on guest feedback.

Value for Money7.4

Comments suggest the hotel is overpriced for the quality provided.

Food and Beverage9.5

Food was described as plentiful and delicious, with a notable entertainment experience.

Overall Experience9.5

Guests generally enjoyed their stay but noted several issues.

Randi

Solo Traveller · May 2026

9

very nice staff, comfortable and clean room, nice public areas (including gym)

Liked:Good breakfast but a bit expensive. And eggs available only by waiting on a long line for custom omelettes

via Nuitee

Alan

Couple · May 2026

9

Superb

Liked:Location and concierge
Disliked:Issue with days booked

via Nuitee

Franklin

Couple · May 2026

10

So fun and we fill be back.

Liked:The club room ameneties were great.
Disliked:more directions on how to get around in teh hotel b/c of the expansioin into the Marriott.

via Nuitee

BeckyToups

Friends Getaway · Apr 2026

6

Service lacking

Liked:I have stayed at this hotel numerous times but after this most recent stay, I feel compelled to provide a review. Let me just say, I have always loved the Ritz. It is my favorite hotel in New Orleans but this last visit was extremely disappointing. The food and bar staff are severely lacking. Receiving your food and drink orders takes a ridiculous amount of time. Something as simple as coffee refills during breakfast should be expected and not have to be requested. The servers all stand around chatting or on their phones and are not attentive to the customers. The specific issues I experienced were in the Davenport lounge on two separate occasions and at breakfast. It is clearly not the standard of this brand to deliver this type of service. Very disappointing.

via tripadvisor