New Orleans · us

The Ritz-Carlton, New Orleans

Name: The Ritz-Carlton, New Orleans
Address: 921 Canal Street, New Orleans, LA 70112
Rating: 9.1

9.1

Exceptional446 reviews

Paid WiFiCovered parkingSecured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool

Location

New Orleans, us

Luxurious Accommodations

Indulge in the exquisite rooms at the Ritz-Carlton New Orleans, featuring a fully-stocked minibar, designer toiletries, and plush bathrobes for the ultimate comfort during your stay.

Pampering Spa and Dining Experiences

Unwind at the 25,000-square-foot spa offering a plethora of treatments, followed by a culinary journey at M bistro serving upscale Cajun and Caribbean cuisine, and evening cocktails at The Davenport Lounge with live jazz performances.

Convenient Amenities and Nearby Attractions

Enjoy 24-hour room service, complimentary shoeshine, and laundry services, along with proximity to Bourbon Street, the Garden District, and popular attractions like the Aquarium of the Americas, making your stay at the Ritz-Carlton New Orleans truly unforgettable.

Experience luxury and relaxation at the Ritz-Carlton New Orleans - book your stay now!

Loading rooms and rates...

Location

How to Find Us

921 Canal Street

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Daily resort fee of $57 USD added to room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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New Orleans · us

The Ritz-Carlton, New Orleans

9.1

Exceptional446 reviews

Paid WiFiCovered parkingSecured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool

Location

New Orleans, us

Luxurious Accommodations

Indulge in the exquisite rooms at the Ritz-Carlton New Orleans, featuring a fully-stocked minibar, designer toiletries, and plush bathrobes for the ultimate comfort during your stay.

Pampering Spa and Dining Experiences

Convenient Amenities and Nearby Attractions

Experience luxury and relaxation at the Ritz-Carlton New Orleans - book your stay now!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

446 reviews

Highlights

+Friendly staff
+Great location
+Delicious food

Could Improve

–Housekeeping issues
–Outdated rooms
–Overpriced for quality

Cleanliness8.5

Comments on dirty hallways and lack of housekeeping.

Service10.0

General comments highlight friendly and professional staff.

Location10.0

Perfect location with easy access to attractions.

Room Quality8.9

Rooms are comfortable, but some comments indicate they feel outdated.

Amenities9.0

Hottub and pool required maintenance based on guest feedback.

Value for Money7.4

Comments suggest the hotel is overpriced for the quality provided.

Food and Beverage9.5

Food was described as plentiful and delicious, with a notable entertainment experience.

Overall Experience9.5

Guests generally enjoyed their stay but noted several issues.

N4564PKdeborahr

Couples · Mar 2026

Best experience possible

Liked:Not sure how anyone could give this hotel anything less than 5 stars. I read some of those negative reviews, and I honestly did not share the same experience. My husband and I stayed here 3 nights and primarily stayed at the hotel, so we got to experience a lot of their amenities. We both got a facial and massages. I wish I could remember all their names, but the ones I can were Trish or Tish, Tiffany, and Star. They were all phenomenal and worth every penny. Additionally, we paid extra for our room, so we were able to take advantage of their club lounge. They have delicious snacks, drinks, breakfast, light lunch items, desserts, and drinks/cocktails of any kind. We looked at the type of liquor they used for our drinks, and it was only the best. We really enjoyed talking to a woman by the name of Sunday, she was very kind and helpful. We also were met with kindness by two other men at the lounge as well, but unfortunately, we did not catch their names. Valeria at the front counter was more than kind. She helped me out and has no idea how much that meant to me. The room was impeccable; very clean and roomy. They also came in at night for turndown service. We had dinner at MBistro, and we actually found the food and service better than GW Fins down the street, and we enjoyed the wonderful jazz band there as well. The location couldn't have been better. It's an easy walk to Bourbon Street. We visit New Orleans often as we have family in the area, and will no longer stay anywhere else.

via tripadvisor

Fabian

Couple · Mar 2026

Good but expensive for Mardi Gras.

Liked:Location

Disliked:Staff made mistakes regarding the bill. Was over 2400$ too much… could be solved but happened a couple minutes later again with another staff member while the first one stood next to her.

via Nuitee

Hanburg

Solo Traveller · Mar 2026

Excellent New Orleans Experience in the Heart of the Action

Liked:The personnel were very accommodating, and the larger room size was appreciated as well as the modern bathrooms, and great location in the center of activity.

via Nuitee

mwestguard

Business · Mar 2026

Our Favorite Ritz-Carlton Anywhere - A Perfect Stay in New Orleans

Liked:We’ve been staying at the Ritz whenever we have the opportunity to visit New Orleans, and it has become our favorite place to stay in the city. Of all the Ritz properties I have experienced, this one stands out as my favorite. Every visit leaves a lasting impression and reminds us why we keep coming back. For our most recent stay we booked the club level, and it was absolutely worth it. The club lounge experience was exceptional, with incredible food presentations throughout the day, from breakfast to evening offerings. Everything was beautifully prepared and consistently delicious, and the lounge itself provides a relaxed, elegant space to unwind. The service there was just as impressive as the rest of the hotel, with staff who were attentive, friendly, and clearly dedicated to making every guest feel welcome. One of the things that really stood out during this stay was how amazing the recent renovations are. The property feels refreshed and beautifully updated while still maintaining the classic elegance and charm that makes it feel like a true Ritz-Carlton experience. The rooms and common areas feel luxurious, comfortable, and thoughtfully designed. The location is another huge advantage. It is perfectly situated with easy access to the French Quarter and many of New Orleans’ most iconic attractions, restaurants, and entertainment. It is close enough to walk almost anywhere you want to go while still feeling like a quiet, refined retreat when you return to the hotel. What truly sets this property apart, though, is the staff. The team here is impeccable. From the moment you arrive until the moment you leave, everyone you encounter is warm, professional, and genuinely eager to ensure your stay is perfect. That level of hospitality is what turns a great hotel into a truly memorable experience. This property continues to set the standard for us whenever we visit New Orleans. It is elegant, welcoming, beautifully maintained, and consistently delivers an outstanding stay. Highly recommended. We cannot wait for our next visit.

via tripadvisor

Location

How to Find Us

921 Canal Street

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.