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Sheraton New Orleans Hotel

New Orleans · us

Sheraton New Orleans Hotel

8.2
Excellent1,720 reviews
  1. Hotel Collection
  2. /Hotels in New Orleans
  3. /Sheraton New Orleans Hotel
Paid WiFiParkingSelf parking (surcharge)RestaurantSwimming poolPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

New Orleans, us

Prime Location in New Orleans:

Located just across the street from the vibrant French Quarter and a short distance from the scenic Mississippi River, our hotel offers the perfect blend of convenience and excitement.

Exciting Amenities:

Enjoy the convenience of our on-site gym to stay active during your stay, and make use of our tour desk to explore the city hassle-free. Immerse yourself in the lively jazz music scene at the Rodrigue Gallery every Friday and Saturday night.

Delightful Dining Options:

Indulge in the flavors of regional New Orleans cuisine at Roux Bistro, sip on cocktails at the Pelican Bar, or savor a cup of Starbucks Coffee in our lobby. With 24-hour room service, your cravings are just a call away.

Experience the best of New Orleans at Sheraton New Orleans Hotel - book your stay now for an unforgettable getaway!

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Location

How to Find Us

500 Canal Street

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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SHERATON NEW ORLEANS HOTEL

Guest Reviews

What Guests Say

8.2

Excellent

1,720 reviews

Highlights

  • +Great location
  • +Helpful staff

Could Improve

  • –Elevator issues
  • –Water damage
  • –No parking available
Cleanliness7.4

There was extensive water damage and strong odors, which negatively impacted cleanliness.

Service9.4

The hotel staff was fantastic and helpful, enhancing the service experience.

Location9.4

Fantastic location, close to Bourbon Street and other attractions.

Room Quality7.4

Complaints about bed quality and issues due to water damage.

Amenities6.9

Limited amenities such as no parking available and complaints about elevators.

Value for Money7.9

High price for the quality experienced, especially concerning parking and room features.

Food and Beverage8.9

Breakfast had a wide selection, contributing positively to the experience.

Overall Experience8.4

A mixed experience, with positive location and service overshadowed by significant issues.

Cynthia

Extended Group · May 2026

10

Perfect stay for Jazz Fest

Liked:Great location. Friendly staff.

via Nuitee

Cameron

Couple · May 2026

10
Liked:Love the location. Very nice hotel with good amenities.

via Nuitee

Heather

Solo Traveller · May 2026

10
Liked:Centrally located and situated well
Disliked:Nothing

via Nuitee

Stephanie

Family With Children · May 2026

10
Liked:The staff went out of their way to make our mother-daughter trip special.

via Nuitee