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Roami at Duncan Plaza

New Orleans · us

Roami at Duncan Plaza

8.2
Excellent1,392 reviews
  1. Hotel Collection
  2. /Hotels in New Orleans
  3. /Roami at Duncan Plaza
Swimming poolExercise/lap poolFitness facilities (surcharge)Non-smoking roomsAir conditioningTerrace

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Terrace, Family rooms

Location

New Orleans, us

Luxurious Accommodation in the Heart of New Orleans

Prime Location: Situated just 200 meters from the bustling center of New Orleans, Sonder at Duncan Plaza offers convenience and easy access to the city's top attractions. Explore Union Station, Mercedes-Benz Superdome, and Morial Convention Center, all within a short distance from the aparthotel.

Modern Amenities: Enjoy a comfortable stay with air-conditioned units equipped with free WiFi, a fully stocked kitchen including a dishwasher, oven, and microwave. Each unit features a flat-screen TV, private bathroom, and cozy bed with premium bed linen and towels provided.

Home Away From Home: Feel at home with additional amenities such as a toaster, fridge, stovetop, coffee machine, and kettle. Unwind in style with access to kitchenware for your convenience.

Book your stay at Sonder at Duncan Plaza for an unforgettable experience in New Orleans!

Loading rooms and rates...

Location

How to Find Us

925 Common Street

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests under the age of 21 can only check in with a parent or official guardian. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.

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ROAMI AT DUNCAN PLAZA

Guest Reviews

What Guests Say

8.2

Excellent

1,392 reviews

Highlights

  • +Great location
  • +Friendly service

Could Improve

  • –Cleanliness issues
  • –Problems with facilities
Cleanliness6.3

Reported that the bathroom was dirty and there were issues with the washing machine.

Service9.3

General friendliness noted, although there were some service failings related to maintenance access.

Location9.3

Multiple positive mentions about the convenient location.

Room Quality7.2

Issues with amenities and comfort were noted, particularly with the heating and bedding situation.

Amenities8.3

Positive comments regarding the rooftop and good functioning elevators.

Value for Money8.2

Some items mentioned as being lacking, but some aspects were appreciated.

Food and Beverage8.8

Standard quality for this hotel tier.

Overall Experience8.3

Mixed feelings due to various positives countered by significant negatives.

Jenny

Couple · Apr 2026

9
Liked:Location was great
Disliked:Hot water did not work so had cold showers for two days. Also one toilet cistern handle broke. As we were at the jazz festival we were not that worried. No email to tell anyone about the shower etc

via Nuitee

Calvin

Couple · Apr 2026

1

My stay was horrible I will never bring my family again

Liked:Nothing other than the rooftop pool
Disliked:The horrible smell throughout the facility. Also the tv was malfunctioning

via Nuitee

David

Couple · Mar 2026

1

Will not be staying with Raomi again unless there is compensation for this disturbing stay.

Liked:The rooftop pool and location
Disliked:It was not clean, there were no linens for the sofa bed and there was no sofa bed as advertised in one room and one of the locks was broken

via Nuitee

Ben

Solo Traveller · Mar 2026

8

Great Units in Good Location

Liked:The unit itself was fantastic, had everything could want (nice bedroom, good lounge room, fully equipped kitchen, large bathroom, closet and laundry). Internet was good and was in a good location to walk into the city and lots of food places and shops close by. I had some problems (code to get into the unit and toilet issue) and both were dealt with super quickly through the booking.com chat feature (enabling the code, fixing the toilet and then moving rooms when problem persisted).
Disliked:The code for unit didn't work on arrival (seems to be a common issue) but they rectified it immediately (even in the middle of the night) through the booking.com chat as I didn't have roaming enabled. Also had a toilet issue but they fixed it straight away the first time and then moved rooms when it happened a second time - so customer service and responsive was first class.

via Nuitee