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Maison Saint Charles

New Orleans · us

Maison Saint Charles

8
Excellent772 reviews
  1. Hotel Collection
  2. /Hotels in New Orleans
  3. /Maison Saint Charles
ParkingSelf parking (surcharge)Secured parkingSwimming poolAccess to nearby outdoor poolPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Swimming pool, Terrace, Pets allowed

Location

New Orleans, us

Luxurious Accommodation

Located in the vibrant lower Garden District of New Orleans, Maison St. Charles by Hotel RL offers a non-smoking environment with free WiFi. The elegantly designed guestrooms feature modern amenities such as a coffee machine, flat-screen cable TV, ironing facilities, and an in-room safety deposit box for your convenience.

Relaxation and Recreation

Unwind in style at Maison St. Charles by Hotel RL with access to an inviting outdoor pool and hot tub. Whether you're looking to take a refreshing dip or simply soak up the sun, our hotel provides the perfect setting for relaxation. Additionally, guests can enjoy the convenience of on-site gated parking and coin-operated laundry facilities during their stay.

Convenient Location

Situated across from the iconic St. Charles Street Car line, our hotel offers easy access to the city's top attractions and vibrant nightlife. Book your stay at Maison St. Charles by Hotel RL today for a memorable New Orleans experience.

Loading rooms and rates...

Location

How to Find Us

1319 St. Charles Avenue

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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MAISON SAINT CHARLES

Guest Reviews

What Guests Say

8.0

Excellent

772 reviews

Highlights

  • +Great location
  • +Friendly staff

Could Improve

  • –Poor staff communication
  • –Limited amenities
Cleanliness7.6

Some cleanliness issues mentioned, but overall appeared satisfactory.

Service8.6

Mixed feelings regarding staff responsiveness, with positive notes on some who provided exceptional service.

Location9.2

Consistently praised as a great aspect of the hotel, with good access to local points of interest.

Room Quality7.1

Some issues with room amenities and comfort mentioned, like poor quality pillows.

Amenities8.1

Amenities were generally acceptable, but some mentioned specific shortcomings.

Value for Money8.6

Overall perceived as good value for what was offered.

Food and Beverage6.6

Breakfast options deemed poor by some reviews.

Overall Experience8.1

General consensus is that the experience was satisfactory despite some criticisms.

SnowFlake16

Solo Traveller · May 2026

8
Disliked:Tub and sink held standing water.. Front desk was notified and Engineers came out immediately, however, they were unable to fix the tub.

via Nuitee

Shelly

Couple · May 2026

6

Won’t go back

Liked:Ease to street car. Clean room. Comfortable bed. Loved the look of the courtyard.
Disliked:Weekend desk girl very rude. 2 friends sharing a room and she “upgraded” us to a suite with one bed on the second floor. We had just come off a cruise and we were tired. No elevator and room was on second floor. I booked a room with 2 beds on purpose. Security guard helped with luggage and complained it wasn’t his job. I didn’t ask him to help, the desk lady did. Desk lady called guard on his walkie and conveniently found us a 2 bed room. Off site parking across the street. $25 a night and I have to park across the street.

via Nuitee

Catherine

Couple · May 2026

7

Generally good.

Liked:Able to store Luggage on check in day. Location excellent. Pool lovely. Great facilities.
Disliked:The staff weren't very helpful. Asked for towels, they never arrived so I had to chase them down later after coming in soaking wet from Jazz Fest torrential rain. Asked for advice on booking an airport shuttle, staff member very unhelpful. The bathroom floor was not clean.

via Nuitee

Duncan

Family With Children · May 2026

8

Very good

Liked:We stayed at Maison Saint Charles for almost one week with my family. The building looks antique but the room was comfortable, fairly good breakfast and the location was quite convenient. I liked the fact that they could agree to store our luggage for a couple of days at no cost while we were away to another city.
Disliked:It took a little bit of coercion to get our room cleaned. Otherwise the stay was generally OK.

via Nuitee