Hilton New Orleans / St. Charles Avenue | Member Rates

Name: Hilton New Orleans / St. Charles Avenue
Address: 333 Saint Charles Avenue, New Orleans, LA 70130
Rating: 8.5

Hilton New Orleans / St. Charles Avenue | Member Rates | Dyme

Paid WiFiSelf parking (surcharge)Secured parkingParkingRestaurantSnack bar/deli

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Front desk (limited hours), Express check-in, Snack bar/deli, Self parking (surcharge), Fitness facilities (surcharge), Internet access

Location

New Orleans, us

Walkability

Walk

Bike

Luxurious Accommodation

Experience comfort and style at Hilton New Orleans / St. Charles Avenue, located just 0.25 miles from the vibrant Bourbon Street. Each room is equipped with modern amenities including a flat-screen TV, coffee machine, and premium toiletries for a relaxing stay.

Entertainment and Leisure

Indulge in a variety of entertainment options at The Club, featuring computers, board games, and billiards. Unwind at the on-site restaurant or explore nearby attractions like the World War 2 Museum and the Superdome, both just 0.7 miles away.

Convenience and Services

Enjoy the convenience of private parking, a 24-hour front desk, business center, and gift shop during your stay. With a prime location near Louis Armstrong New Orleans International Airport, Hilton New Orleans / St. Charles Avenue is the perfect choice for your next visit to the city.

Neighbourhood

What’s Nearby

Streetcar Cafe

0.4 miles

Casual spot for housemade beignets, jambalaya, and gumbo, plus specialty coffee and cocktails.

4.6

Napoleon House

0.7 miles

Muffalettas, po' boys & other Creole staples in a circa-1914 house with a palm-filled courtyard.

4.6

Creole House Restaurant & Oyster Bar

0.4 miles

Chill seafood bar/eatery in a historic building serving familiar Cajun and Creole dishes and sandwiches.

4.2

Herbsaint

0.6 miles

Upscale French & American fare in an airy space with St. Charles Avenue views & outdoor seats.

4.6

Lafayette Square

827 feet

Small park that hosts concert series, inaugurations, weddings & Mardi Gras parade watching.

4.5

Audubon Aquarium

0.5 miles

Insect & marine life exhibits plus a 400,000-gallon tank with reefs, sharks & a walk-through tunnel.

4.4

Jackson Square

0.8 miles

Artists & performers ply their trades in a park built in 1721 & lined with historic buildings.

4.7

Riverwalk Outlets

0.7 miles

Waterside shopping center featuring brand-name outlet stores, eateries & services.

4.4

Ernst Cafe

0.6 miles

Circa-1902 saloon with Cajun pub grub & a long beer list in a space with a tin ceiling & patio.

4.3

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

767 reviews

Highlights

+Great location
+Friendly staff
+Clean and spacious rooms

Could Improve

–Poor housekeeping
–Lack of hot water
–Slow service at adjacent restaurant

Cleanliness6.8

Housekeeping was consistently poor as the room was left dirty, leading to a low score.

Service9.8

Generally friendly staff, with notable exceptions, but positive interactions highlighted.

Location9.3

Convenient location close to the French Quarter, highly praised by guests.

Room Quality8.3

Rooms were described as clean and spacious, with few complaints.

Amenities8.8

Amenities were standard for the hotel but some noted issues with coffee availability.

Value for Money8.8

Described as worth more than what was paid, despite some issues.

Food and Beverage7.8

Food was good, but the service at the adjacent restaurant was slow and unfriendly.

Overall Experience8.3

Mixed feelings; positive experiences overshadowed by significant service issues.

R7227QCannettel

Friends Getaway · Jun 2026

Kind and friendly staff

Liked:This was a great location! Close to the french quarter and walkable to everything. The room was nice and clean. The service was very friendly and welcoming by everyone. On the day we arrived we were greeted by Derrick. He was the door man on that day and not only did he quickly check our bags so we could explore before check in, he also lent us umbellas to keep us dry. He was so kind and set a wonderful tone for our stay.

via tripadvisor

tsterrell1

Family · Jun 2026

No Customer Service!

Liked:I am extremely disappointed with my recent experience with the Hilton New Orleans St. Charles Avenue, specifically with the Director of Operations, Maya Terrance. I contacted Hilton Honors to explain that I was unable to travel due to inclement weather. My airline even reached out advising me to reconsider traveling from my state because of the conditions. Since my reservation was part of a family reunion block, Hilton Honors informed me that the hotel would need to handle the cancellation directly. When I called the hotel, I spoke with Maya Terrance, and the interaction was shocking. She was rude, dismissive, and completely inconsiderate of my situation. Despite being a Hilton Honors member, she made it clear that my loyalty did not matter. She canceled one of my rooms but refused to cancel the second, choosing instead to charge me anyway. Her exact attitude was that she was “meeting me halfway” and that she was “in the business of making money.” Weather-related travel issues are unforeseen circumstances, and any company that claims to value customer service should understand that. I would have loved to attend my family reunion, but safety comes first. Instead of empathy or professionalism, I was met with indifference. This experience has left me extremely upset, and I will not be using Hilton again. Customer service should never feel like a burden to the people who are supposed to provide it.

via tripadvisor

Wanda

Solo Traveller · Jun 2026

My stay at the Hilton

Liked:The front desk staff was very polite,respectful and attentive.

Disliked:The bathroom had silver fish and the shampoo, and soap dispensers were completely empty. Every day I had to request towels and washcloths 3 to 4 times before I received them. Front desk personal was very understanding and put in a complaint they said. The floor in the bathroom was weak and I thought it was gonna break from the noise it made. The water pressure was awful in the showet.

via Nuitee

beccal799

Business · Jun 2026

4 Night Stay

Liked:Thank you! Ernel was very helpful and friendly. We appreciate the team at this hotel (and the great location!)

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hilton New Orleans / St. Charles Avenue

LowHigh

Medium Carbon

The Hilton New Orleans / St. Charles Avenue holds ISO 14001, ISO 50001, and ISO 9001 certifications, demonstrating its commitment to environmental, energy, and quality management systems. The hotel participates in Hilton's broader "Travel with Purpose" program, which aims to drive responsible travel and tourism globally. [Note: Practices reported but not independently verified.]

The hotel has implemented ISO 14001:2015 for its environmental management system and ISO 50001:2018 for its energy management systems, certified by DEKRA Certification, Inc

The hotel has also implemented ISO 9001:2015 for its quality management systems, certified by DEKRA Certification, Inc

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

333 Saint Charles Avenue

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests will be charged a USD 50 per night incidental fee to be refunded at check-out upon inspection.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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