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Hilton New Orleans / St. Charles Avenue

New Orleans · us

Hilton New Orleans / St. Charles Avenue

8.5
Excellent755 reviews
  1. Hotel Collection
  2. /Hotels in New Orleans
  3. /Hilton New Orleans / St. Charles Avenue
Paid WiFiParkingSelf parking (surcharge)Secured parkingRestaurantScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

New Orleans, us

Luxurious Accommodation

Experience comfort and style at Hilton New Orleans / St. Charles Avenue, located just 0.25 miles from the vibrant Bourbon Street. Each room is equipped with modern amenities including a flat-screen TV, coffee machine, and premium toiletries for a relaxing stay.

Entertainment and Leisure

Indulge in a variety of entertainment options at The Club, featuring computers, board games, and billiards. Unwind at the on-site restaurant or explore nearby attractions like the World War 2 Museum and the Superdome, both just 0.7 miles away.

Convenience and Services

Enjoy the convenience of private parking, a 24-hour front desk, business center, and gift shop during your stay. With a prime location near Louis Armstrong New Orleans International Airport, Hilton New Orleans / St. Charles Avenue is the perfect choice for your next visit to the city.

Loading rooms and rates...

Location

How to Find Us

333 Saint Charles Avenue

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests will be charged a USD 50 per night incidental fee to be refunded at check-out upon inspection.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HILTON NEW ORLEANS / ST. CHARLES AVENUE

Guest Reviews

What Guests Say

8.5

Excellent

755 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Clean and spacious rooms

Could Improve

  • –Poor housekeeping
  • –Lack of hot water
  • –Slow service at adjacent restaurant
Cleanliness6.8

Housekeeping was consistently poor as the room was left dirty, leading to a low score.

Service9.8

Generally friendly staff, with notable exceptions, but positive interactions highlighted.

Location9.3

Convenient location close to the French Quarter, highly praised by guests.

Room Quality8.3

Rooms were described as clean and spacious, with few complaints.

Amenities8.8

Amenities were standard for the hotel but some noted issues with coffee availability.

Value for Money8.8

Described as worth more than what was paid, despite some issues.

Food and Beverage7.8

Food was good, but the service at the adjacent restaurant was slow and unfriendly.

Overall Experience8.3

Mixed feelings; positive experiences overshadowed by significant service issues.

janetsK7672PT

Couples · May 2026

8

Great stay

Liked:We stayed for 3 nights on a group travel holiday. Check in didn’t take too long considering there were 30 in the group. It is one of the Historic Hotels of America, and the entrance hall and lobby are beautiful. It is well located for the French Quarter (5 min walk) and the Riverfront (10 min). My husband and I stayed in a recently renovated room. It was a good size, well decorated with large mirrors and some tasteful artwork. Wardrobe space was adequate. The bathroom was well set out and had a useful night light. There were plenty of electrical sockets, a good tea and coffee making machine, and the curtains kept out the early morning light. The only thing missing from the room was an armchair. There is space to include one, so I hope they will do that.

via tripadvisor

AustinL235

Business · Apr 2026

8

Delayed check-in, amazing valet staff, not so amazing front desk staff (but just one person), spacious room

Liked:Stay duration: 6 days/ 5 nights. Reason: Work trip Dates: 04/05- 04/10/2026 Hilton Status: Silver only Overall week estimated cost for room and charges: $1,000.00+ The start of my stay started out really really rocky.. waiting 4ish hours for check in. Then waiting for my card to be verified by whomever it was supposed to be verified by. The guest service person who helped me out during my actual check in was very hostile and not very customer service oriented. This continued the entire time I stayed there and interacted with that person. She made me feel as if the company cards I were trying to use were fraudulent which was wild. Overall, I will say that was the worst experience with any staff member I had. Everyone else was amazing. The valet was AWESOME and would make it a priority to have my car there before I even got down. The room service staff from Luke was also amazing quick to deliver and very kind. The housekeeping staff was phenomenal... I want to say I NEVER let anyone into clean my room at any hotels I stay at, but some reason I decide to let them. I was not disappointed at all. It was crazy how detailed they were with placement of my items. I set up my room/restroom a very specific way, but I always tend to mess it up. Well after working 14 hours I would come back to my hotel and somehow my items were placed in the exact order that I wanted them. They cleaned well, made my bed, got rid of trash, and most importantly did NOT throw away any stray receipts (needed for expense logs)!!! That was the cherry on top as I have had problems with those getting thrown. I want to shout out the valet guys a ton. They made the stay 5 stars. They were on top of their game and never slipped. They were nice and made conversation with me constantly. They even gave suggestions! I think Hilton upgraded my room, but I wasn't sure if maybe that's just a normal room? It was nice and very roomy. Very quiet and clean.

via tripadvisor

Denicia

Couple · Apr 2026

9
Liked:Location and customer service
Disliked:Someone else’s dinning was charged to my room

via Nuitee

Trammel

Solo Traveller · Apr 2026

10

Perfection

Liked:Sexy
Disliked:No naked people

via Nuitee