Four Seasons New Orleans | Member Rates

Name: Four Seasons New Orleans
Address: 2 Canal Street, New Orleans, LA 70130
Rating: 9.3

Four Seasons New Orleans | Member Rates | Dyme

ParkingSelf parking (surcharge)RestaurantSwimming poolPool sun loungersExercise/lap pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

New Orleans, us

Walkability

Walk

Bike

Luxurious Amenities and Services

Four Seasons New Orleans offers a plethora of upscale amenities including a restaurant, fitness centre, and a bar, ensuring a comfortable stay for guests. The property's concierge service and 24-hour front desk cater to every need, while the free WiFi and room service add convenience and luxury.

Business and Leisure Facilities

Guests can take advantage of the hotel's business centre, newspapers, fax machine, photocopier, and on-site ATM machine. Whether traveling for work or leisure, Four Seasons New Orleans provides all the necessary facilities for a seamless stay.

Prime Location

Situated near popular attractions like Morial Convention Center and Bourbon Street, the hotel offers easy access to the best of New Orleans. Don't miss the chance to explore the city while enjoying a luxurious stay at Four Seasons New Orleans.

Neighbourhood

What’s Nearby

Canal at Carondelet

0.1 miles

A major streetcar stop providing convenient access to various New Orleans streetcar lines, including the historic St. Charles Avenue line.

Canal Street Ferry Terminal

0.1 miles

Offers scenic ferry service across the Mississippi River to Algiers Point, providing unique views of the New Orleans skyline.

Cafe Du Monde (French Market)

0.5 miles

An iconic open-air coffee shop established in 1862, world-renowned for its traditional café au lait and powdered sugar beignets.

4.5

GW Fins

0.7 miles

A highly-regarded seafood restaurant in the French Quarter celebrated for its commitment to fresh, locally sourced fish and a daily-changing menu.

4.7

Jackson Square

0.5 miles

A historic landmark in the heart of the French Quarter, famous for its vibrant open-air artist market, street performers, and views of St. Louis Cathedral and the Mississippi River.

4.7

Audubon Aquarium of the Americas

0.2 miles

A leading aquarium showcasing thousands of aquatic animals from the Caribbean, Amazon, and local Gulf regions, offering immersive exhibits for all ages.

4.5

The National WWII Museum

1.0 mile

America's official National WWII Museum, offering extensive immersive exhibits, artifacts, and personal accounts detailing the American experience in the war.

4.8

The Outlet Collection at Riverwalk

0.1 miles

An upscale outlet mall situated along the Mississippi River, featuring over 75 retailers and restaurants in a unique downtown setting.

4.2

Bourbon Street

0.7 miles

The historic and vibrant heart of New Orleans' nightlife, renowned for its lively bars, music clubs, and energetic atmosphere.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.3

Exceptional

383 reviews

Highlights

+Great staff engagement
+Comfortable and beautiful rooms
+Excellent food and beverage

Could Improve

–Noise from nearby train tracks

Cleanliness9.2

Room was always in perfect order, indicating good cleanliness.

Service9.7

Staff was very engaging and provided excellent service throughout the stay.

Location9.2

Perfect location, close to shops and away from downtown hustle.

Room Quality9.2

Rooms are beautiful and comfortable.

Amenities9.2

Fantastic gym and good food options.

Value for Money9.2

Offers excellent value given the overall experience.

Food and Beverage9.2

Food was fabulous and abundant, drinks were excellent.

Overall Experience9.6

Overall wonderful experience with engaging staff and great amenities.

Jukka

Couple · Jun 2026

High-quality hotel by the riverside

Liked:The property enjoys an excellent location near the river and the French Quarter. The interior design is attractive, with thoughtful greenery enhancing the atmosphere. Rooms are spacious and well‑appointed, and the pool area is a particularly pleasant feature.

Disliked:Several team members would benefit from foundational customer‑service communication training. While not universal, a noticeable portion of the staff interacted in a manner that came across as blunt and at times bordering on discourteous. Strengthening consistency in tone and customer engagement would significantly enhance the overall experience.

via Nuitee

neonnaturebaby

Family · Jun 2026

Riverfront 5 Star Luxury, The Best Hard Product in the City

Liked:I stayed at this hotel for one night during shoulder season in late May for a quick birthday trip with my family. We also had our advisor, who is a preferred partner, book us our stay which gave us access to their perks. This is the only hotel I'll stay at on any future trips to New Orleans. The amenities, rooms, and location are arguably the best out of any of the higher end hotels in the city. And some things, like the pool, aren't even arguable, they're clearly the best in the city, and even in the state of Louisiana itself. There are a few notes on the service, but it was mostly great and even the slightly negative things didn't detract from the overall experience at all. Pre-Arrival: This was our first time staying at any Four Seasons property, and I was very impressed by how ahead they are in terms of pre-arrival. The app is convenient and any questions or requests you have are answered quickly through the in-app chat. We set up all our restaurant reservations and activities with the help of the concierge, who was very warm. They also helped us get into the fully booked Brennan's. The itinerary feature is great and I wish more brands displayed it like the Four Seasons does. We let them know it was a birthday and that we would need an early check-in due to our mode of travel, both of which were recognized. We had a small issue with the concierge setting up a reservation for us at Miss River, then someone from Miss River called me a few days later and said they didn't know how I made a reservation for the restaurant when it was closed for a private event. This wasn't a super big deal though. We did want to try Miss River, but we will certainly be back to this hotel again, so we'll try it then. The Hotel Location & Amenities: The Four Seasons Hotel New Orleans is located at the very start of Canal Street, and is situated along the Mississippi River in the Central Business District of NOLA. Compared to the other 5-star hotels in the city, like the Ritz or Roosevelt, the Four Seasons is in a much safer area. Being where Canal Street begins, you're away from all the questionable characters hanging around further down the street. Caesars Casino is right across the street, the Riverwalk Outlets and Audubon Aquarium are on either side of the hotel, and Jackson Square and the rest of the French Quarter is around a 15 minute walk away. There's also a trolley stop in front of the hotel for easy access to further away attractions, like the National WW2 Museum. This hotel's amenities are the best in the city. There's a landmark bar and lounge, a garden, two impeccably designed restaurants, a nice spa, large fitness area, and a huge pool area with river views. This hotel also offers 24 hour room service, 24 hour concierge service, and a complimentary house car available Thursday - Sunday from 4 - 10 PM. It has quite a small range at only a 1/2 mile, but they do make exceptions if they aren't busy. Upon entering the lobby from the fully staffed porte-cochere, you're greeted with the Chandelier Bar, the centerpiece of the property. This space is incredibly luxe yet comfortable, intimate, and inviting. It manages to be cozy while still being quite grand. The staff here were always so kind and attentive, and they make excellent drinks. There's also live music on Thursdays. I've visited this bar before on my last trip to NOLA and the service was so good it inspired me to stay at this hotel on this trip. We booked with our travel advisor to secure early check-in since we were coming down on a train, and were able to check-in at 10:30 AM. The lady who checked us in was truly a stand out staff member, she was so friendly and had a great sense of humor. Really everyone at the reception and concierge desks looked so happy to help and be there, it was a great tone to start our stay. Also in the lobby was Miss River, a restaurant open for brunch and dinner. The lobby is bright and airy, but it can feel a little cramped, especially by the main entrance since there's not much room to navigate when there's a lot of people around. The rest of the hotel is on the 5th floor, Chemin à la Mer, the spa and 24 hour fitness center, and the pool. We didn't use the spa, but the gym entrance is inside it. The gym is full of top of the line equipment, chilled towels, plenty of water along with gatorade, ear buds, and they offer personal trainers (for a fee). The gym overlooks the river, and is cooled to a great temperature. The pool is the highlight of the property. It's open until 10 PM. There's a pool bar, poolside dining from Chemin à la Mer, a fully staffed desk with soft towels, sunscreen and tanning oil, pool floats, and goggles. The pool is 75 feet long and heated, though not deep, and there's a pretty sizable hot tub next to it. The whole deck is lined with a lot of planters and dark stone, and there's plenty of lounge chairs and umbrellas. There's also couches and seating areas around with comfortable cushions and pillows. The pool is surrounded by speakers playing music, and there's also some TVs by the pool bar. Truly the best pool in New Orleans. The Dining: We tried Chemin à la Mer for breakfast and had a room service lunch. We had a $100 credit from our advisor left over after having to cancel Miss River, so we decided to use it for room service. Room service here was very good. You can order through the Four Seasons app on your phone, or through the in-room iPad or phone. It takes around 45 minutes to come. We had 2 angus burgers and 2 club sandwiches, along with sides of fries, fruit, and salads. It came out to around $130 including the service charge and delivery fee. The dressing on the salad was particularly really good, as were the tiny jars of condiments. It arrived exactly when promised. The white linen is such a classic, and there was a nice set of tableware that the server asked to set up for us. Our breakfast at Chemin à la Mer was also really good. We had free breakfast, again from our advisor, which gave us another spending credit of $96. The restaurant is beautiful with a terrace and river views. Service was quick and friendly, and the food came out fresh and speedy. We had a yogurt parfait, fruit plate, breakfast potatoes, the southern, and the breakfast casserole. All of which were great. It was around $100. I do feel like breakfast wasn't as good a value as lunch was. The Room: We booked a Deluxe City View Double with their "Rhythm of the City" package, which gave us 20% off our room rate and a treat from their pastry team. In total our room for one night was $430. Our advisor upgraded us to a Premier City View Double on the 14th floor. We had room 1437. It was a fantastic room. It was a very good size for NOLA standards. The design is clean and modern with some subtle hints of New Orleans, like the headboards above the bed, which was my favorite feature of the room. The lighting is also impressive with several sources of light, all of which can be dimmed from the bedside touch controls. The drapery is also controlled from there. The beds are incredibly soft with fine linen and nice pillows. The room also had a chaise by the window and a dining table for two. The beverage and minibar area had plenty of tea and coffee options, with a Nespresso and a very nice kettle. Plenty of free water along with other soft drinks and alcohol live in the fridge. There’s no space for your own items though. Glassware felt very premium and was arranged nicely in the drawer and above shelf. The bathroom is the best part of the room. Our room had a standing tub in front of the window with a wand, as well as a separate shower and another wand. A separate toilet room and a double vanity completes the classic luxury hotel bathroom. The lighting again is great here around the mirror, plus there's a makeup mirror attached to the wall. The toiletries are L'Occitane and smelled insanely good. There isn't much in terms of smaller amenity kits, you'll need to request those from the iPad. The robes are terrycloth, so they feel like soft towels and are extra water absorbent. Towels were nice and fluffy. Slippers were just okay. Everything was also very clean and polished. Turndown service was a bit lackluster, but we did arrange ours for 9 PM while we were out, so that was probably on us. They tidied up the room and refilled anything we had used like the dirty glassware and the used Nespresso pods. They also put out the slippers and arranged glasses and water on the bedside table. They didn't close the curtains or put any chocolates down on the pillows like elsewhere. This wasn't a negative though, the main thing was tidying up the room which they did perfectly. Final Thoughts: Overall this is a great luxury option in New Orleans, arguably the best. The hard product is as good as it can possibly get, and thats a huge advantage when so much of your competition is behind on renovations. The service isn't perfect, but nothing ever stood out as a negative or even a real annoyance. I feel like reviews on this hotel are rather harsh, some things could have been better, but we will certainly be back again.

via tripadvisor

Tiff

Couple · May 2026

Liked:Location was very convenient. Concierge was very friendly and quick to respond to requests. Amenities and turn down service was very enjoyable.

Disliked:It was strange and a bit unsettling to have an employee randomly knock and check our mini bar just minutes after we entered our room without giving a reason why.

via Nuitee

BJAJDA

Family · May 2026

HIGH Quality Interiors and Ammenities

Liked:I’ve been impressed with the proper since we got here. The bar area is exceptionally nice and the rooms are really well finished. I can see how people would be complaining about Service at times. It does take too long to get the server in both restaurants, however for the city itself, this is the best option possible if you’re seeking five star level, I’ve been to many other hotels. It has coffee service in the morning, including pastries. There’s canned water available in mini parts of the room and the pool area Jim restaurant bar and location I’ll make it very optimal.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Canal at Carondelet, 0.1 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Four Seasons New Orleans

LowHigh

Medium Carbon

Four Seasons New Orleans implements various sustainability initiatives at its property, including EV charging stations, energy-saving building systems, and comprehensive waste reduction programs. The hotel also focuses on sustainable food and beverage practices and participates in an oyster shell recycling program. [Note: Practices reported but not independently verified.]

The property offers electric vehicle (EV) charging stations for guest use

A linen and towel reuse program is in place, with items replaced every third day unless otherwise requested

The hotel utilizes energy-saving building systems

Water-efficient landscaping is implemented at the property

The hotel is committed to reducing single-use plastics, including water bottles and bathroom amenities

A recycling program is in place at the property

An organic waste diversion program is implemented

The hotel offers local, sustainable, and seasonal menu items, as well as vegan and vegetarian options

Cage-free eggs are used in the hotel's food and beverage offerings

A food waste reduction program, including a Winnow AI system, is implemented in the kitchens

An oyster shell recycling program is in place to support Louisiana's coastline restoration

Eco-certified cleaning products are used throughout the property

Purchasing decisions consider sustainable supply chain management

The hotel is an adaptive reuse of the former World Trade Center building

The property incorporates Stratavault soil cells and a closed-loop stormwater management system beneath its plazas

Strataflow stormwater design captures and stores runoff from half of the tower's roof, detaining, filtering, and slowly releasing water

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

2 Canal Street

New Orleans · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.3

Exceptional

383 reviews

Highlights

+Great staff engagement
+Comfortable and beautiful rooms
+Excellent food and beverage

Could Improve

–Noise from nearby train tracks

Cleanliness9.2

Room was always in perfect order, indicating good cleanliness.

Service9.7

Staff was very engaging and provided excellent service throughout the stay.

Location9.2

Perfect location, close to shops and away from downtown hustle.

Room Quality9.2

Rooms are beautiful and comfortable.

Amenities9.2

Fantastic gym and good food options.

Value for Money9.2

Offers excellent value given the overall experience.

Food and Beverage9.2

Food was fabulous and abundant, drinks were excellent.

Overall Experience9.6

Overall wonderful experience with engaging staff and great amenities.

Jukka

Couple · Jun 2026

High-quality hotel by the riverside

via Nuitee

neonnaturebaby

Family · Jun 2026

Riverfront 5 Star Luxury, The Best Hard Product in the City

via tripadvisor

Tiff

Couple · May 2026

Liked:Location was very convenient. Concierge was very friendly and quick to respond to requests. Amenities and turn down service was very enjoyable.

Disliked:It was strange and a bit unsettling to have an employee randomly knock and check our mini bar just minutes after we entered our room without giving a reason why.

via Nuitee

BJAJDA

Family · May 2026

HIGH Quality Interiors and Ammenities

via tripadvisor