New Orleans · US

Bienville House

Name: Bienville House
Address: 320 Decatur St, New Orleans, Louisiana, 70130, New Orleans, 70130
Telephone: 1-504-529-2345
Rating: 9

Exceptional332 reviews

Free WiFiCovered parkingSecured parkingWheelchair-accessible on-site restaurantFree newspapers in lobbyConcierge service

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Meeting rooms, Fitness facilities, Express check-out, Free WiFi, 24-hour front desk, Express check-in/check-out

Location

New Orleans, US

Luxurious Accommodations

Stay in one of 83 guestrooms featuring flat-screen TVs, down comforters, and Frette Italian sheets. Enjoy complimentary Wi-Fi and designer toiletries in the private bathrooms with rainfall showerheads.

Top-Notch Amenities

Relax by the outdoor pool, hit the fitness center, or dine at the restaurant with room service available. Sip on drinks at the bar/lounge and take advantage of the complimentary Wi-Fi, concierge services, and business center.

Prime Location

Located in the French Quarter, just steps away from popular attractions like Canal Street and Bourbon Street. Explore nearby landmarks such as the Mississippi River and Caesars New Orleans Casino.

Experience luxury and convenience at Bienville House - book today!

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Location

How to Find Us

320 Decatur St, New Orleans, Louisiana, 70130

New Orleans · US

1-504-529-2345

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 10 AM to 10 PM.</li> </ul>

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New Orleans · US

Bienville House

Exceptional332 reviews

Free WiFiCovered parkingSecured parkingWheelchair-accessible on-site restaurantFree newspapers in lobbyConcierge service

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Meeting rooms, Fitness facilities, Express check-out, Free WiFi, 24-hour front desk, Express check-in/check-out

Location

New Orleans, US

Luxurious Accommodations

Top-Notch Amenities

Prime Location

Located in the French Quarter, just steps away from popular attractions like Canal Street and Bourbon Street. Explore nearby landmarks such as the Mississippi River and Caesars New Orleans Casino.

Experience luxury and convenience at Bienville House - book today!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

332 reviews

Highlights

+Great location
+Friendly staff
+Spacious rooms

Could Improve

–Cleanliness issues
–Maintenance concerns

Cleanliness7.8

Issues mentioned regarding cleanliness, such as cracked bathroom tiles and moldy grout.

Service9.8

Staff is consistently described as pleasant and helpful.

Location10.0

Perfect location for walking access to major attractions in the French Quarter.

Room Quality8.8

Rooms described as spacious and comfortable, although some may be considered small.

Amenities8.8

Amenities like the pool are appreciated, but some renovations are necessary.

Value for Money8.8

Good value for the prime location, despite some maintenance issues.

Food and Beverage8.8

The absence of daily housekeeping and continental breakfast was noted negatively.

Overall Experience9.3

Generally positive experiences, though some guests felt the hotel was losing its charm.

F4917TRfionar

Family · Apr 2026

Lovely setting; poor customer service

Liked:The location was great if you want to be in the French Quarter and the owners have stayed true to the building's 19th century origins with the decor. A highlight is the beautiful courtyard around the salt water pool (although if you want to swim best to use the rooftop pool at the nearby Montelone Hotel which you have free access to). The reason for the poor score is the at times almost comical poor service. They won't make your bed or restock toiletries in your bathroom unless you request housekeeping by 12pm that day. Not sure how one tiny tube of shampoo provided for three of us would have lasted for our three day stay. And they have a policy of not making the beds if there's any clothes on it... a new one on all of us..! The front of house staff with a couple of exceptions were generally unfriendly with normal asks like asking for a key replacement, a room switch (ours had no windows...) met with surliness. All in all an odd experience with shades of Fawlty Towers.

via tripadvisor

shannonc2182

Couples · Mar 2026

Charming hotel in a great location

Liked:Located on a quiet street in the French quarter with walkability to many of the sights. We stayed in a balcony room over looking the pool courtyard in march and it was nice leaving the doors open and letting a light breeze in. Staff were friendly and accommodating. Comfortable beds! Would stay again!

via tripadvisor

elizabethgI992CR

Family · Mar 2026

Comfort and location all in one

Liked:Five star service! While I wouldn't consider the hotel luxurious it is perfection. Our room was comfortable and quiet. The beds and pillows hugged us to sleep. The hotel had all the amenities we needed. The location is fantastic since it is close to the streetcar, Royal Street, all the touristy spots but it wasn't loud when we were there. Perhaps because we were on the 4th floor but our family of three slept well. I don't think you can find a better place for the price. Some things that made my eyebrows raise but not really a complaint: 1. The phone didn't seem to work. Not that we needed it but odd. 2. The pool heater was broken which I wish we knew about but you are allowed to use the pool at the Hotel Monteleone. 3. We didn't need housekeeping for the few nights we were there but the beds were never made or the towels we used replaced. This is great for environmental reasons but most hotels have a note saying, "If you want housekeeping please let us know". I don't know if we were supposed to call (which we couldn't since the phone didn't work) or if it was an oversight. Again, not an issue for us since we had enough of everything but something to note. Still, I give this place 5 stars because it was perfect for us and I would stay there again in a heartbeat.

via tripadvisor

Lilidalla

Couples · Mar 2026

A Happy Place

Liked:I reviewed the Bienville House a few years ago and just want to reiterate that this is a great hotel. We were there for three nights this past week and again encountered nothing but good things and good people. The location is so convenient for accessing public transportation, walking to Caesars Casino, and enjoying French Quarter activities. Our room (371) was spacious, immaculate, and comfortable. The king bed was wonderful, and its linens were a very nice quality. The room and bathroom had a good amount of space, and both were nicely appointed. We weren’t bothered by the sound of the train at night (as some reviewers mentioned), but neither my husband or I are noise sensitive, and we are acclimated to living near a railroad track at home. The staff, particularly front desk clerk Beverly, is phenomenal! Upon checking into our room, we were surprised to find a box of scrumptious candy (along with a note) as a gesture of appreciation for being return guests. The Downtown Irish Club St. Patrick’s Day parade passed right in front of the hotel during our stay. Beverly graciously offered us folding chairs to use while we watched it, and the bellman (sorry I didn’t get his name) even took them out onto the sidewalk and set them up for us. If there was one minor detail that needs a little work, it’s the shower water temperature. It was difficult to find a happy medium that remained consistent. It seemed to become too hot quickly and when adjusted, it then became too cool just as fast. But we managed fine and didn’t feel it warranted addressing the issue. Again, we were very happy with our stay and look forward to lodging at the Bienville House Hotel on future visits.

via tripadvisor

Location

How to Find Us

320 Decatur St, New Orleans, Louisiana, 70130

New Orleans · US

1-504-529-2345

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 10 AM to 10 PM.</li> </ul>

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.