Name: Courtyard New Haven at Yale
Address: 30 Whalley Avenue, New Haven, CT 06511
Rating: 8.1

Courtyard New Haven at Yale | Member Rates | Dyme

WiFi availableParkingAccessible parkingParking garageRestaurantBar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center, 24-hour front desk

Location

New Haven, us

Luxurious Accommodations

Indulge in the modern comfort of each room at Courtyard New Haven at Yale, complete with high-speed internet, upscale amenities, and elegant marble and granite bathrooms.

Vibrant Lobby and Dining

Relax and dine in style at the redesigned lobby and on-site restaurant, The Bistro, offering a range of breakfast options and delectable dinner choices, complemented by Starbucks® coffee and handcrafted cocktails.

Premium Facilities

Take advantage of the hotel's media pods, home theater, 24-hour business and fitness center, and versatile meeting spaces, ensuring a productive and enjoyable stay.

Book now to experience the perfect blend of luxury and convenience at Courtyard New Haven at Yale!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.1

Excellent

713 reviews

Highlights

+Cleanliness
+Friendly staff
+Location
+Room quality

Could Improve

–Parking fees
–Breakfast selection
–Housekeeping efficiency

Cleanliness8.0

Room was clean, but some comments about overall housekeeping efficiency.

Service8.5

Staff are friendly and accommodating, with quick service for requests.

Location8.5

Great location for Yale and clean surroundings.

Room Quality8.4

Rooms were comfortable and spacious.

Amenities8.0

Some amenities received positive remarks, but parking fees were a concern.

Value for Money7.4

Hidden parking fees affect value perception.

Food and Beverage7.5

Breakfast selection could be improved.

Overall Experience8.5

Positive overall experiences with key issues noted.

716familytravelers

Family · Jul 2026

Ridiculously small bathroom

Liked:Stayed here for one night before touring Yale University. The location was convenient for walking to campus and was near several restaurants and shops. However, no one in our group sleep well. The pillows and bed were uncomfortable. Also the bathroom was abnormally small. No bathroom counter space and no shelves under the sink. We had to keep our toiletry bags outside of the bathroom (near the coffee). We would not stay here again if in the area.

via tripadvisor

Danifortes1

Solo Travel · Jul 2026

Great Experience - Yohanna great recepcionist

Liked:The hotel is new and excellent. Clean and the staff are very kind. I want recognize and thankz, Yohanna, who was super super kind and efficient. Always concerned about me and trying to help. I hope this message reachs her as she deserves. She also tried to speak portuguese. Obrigada Yohanna!

via tripadvisor

Melanie

Solo Traveller · Jul 2026

Liked:Our room was super spacious and very clean. Big window and a clean bathroom We slept great!

Disliked:Sheets didn't smell 100% fresh but weren't visibly dirty in any way

via Nuitee

383saulea

Family · Jul 2026

Behaviour front desk Hannah

Liked:Our stay at Courtyard New Haven was disappointing because of the poor service we received from the front desk. Late in the evening, when it was already time for bed, we discovered that the sofa bed had not been prepared. There were no sheets, no blanket, and no pillow for it. We first tried calling the front desk several times, but no one answered. I then had to send my son downstairs to ask for the missing bedding. He was told by the front desk agent, Hannah, that they didn’t have any because housekeeping had already gone home. Since this made no sense, I went downstairs myself. Hannah then said they were trying to contact someone from housekeeping and that the bedding would be sent shortly. If they were able to arrange it, why was my son initially told that there was no bedding available? When I politely asked why we had been given conflicting information, Hannah responded with a very dismissive attitude, saying only that there had been a “misunderstanding” and then coldly wished us “good night.” There was no apology, no empathy, and no effort to acknowledge the inconvenience she had caused. Mistakes can happen, but how staff handle them is what guests remember. Unfortunately, Hannah’s communication was rude, dismissive, and unprofessional. People working at the front desk should know how to treat guests with respect. This interaction left us with a very negative impression of the hotel.

via tripadvisor

Location

How to Find Us

30 Whalley Avenue

New Haven · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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