Name: Park Plaza Delhi CBD Shahdara
Address: Plot No 32, Central Business District, Near Karkardooma Court, Shahdara, New Delhi, Delhi N.C.R, 110095, New Delhi, 110095
Telephone: 91-11-45630000
Rating: 7.2

Park Plaza Delhi CBD Shahdara, New Delhi | Member Rates | Dyme

Free WiFiFree self parkingFree valet parkingFull-service spaConference spaceFree newspapers in lobby

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Full-service spa, Fitness facilities, Express check-out, Health club, Annual carbon offsets, Free WiFi

Location

New Delhi, IN

Experience ultimate relaxation and sophistication at our luxurious Park Plaza Delhi CBD Shahdara, where every moment is designed with your comfort in mind.

Indulgent Spa and Recreation

Take time to pamper yourself at our full-service spa or unwind in our refreshing outdoor pool and fully-equipped health club, ensuring a perfect blend of relaxation and wellness.

Culinary Delights

Savor exceptional dining options at our on-site restaurant, Promenade, offering a stylish coffee shop and a vibrant bar/lounge. Don't forget to take advantage of 24-hour room service for delicious meals at your convenience.

Modern Comfort and Connectivity

Each of our 91 elegantly designed guestrooms features comfortable memory foam beds, complimentary Wi-Fi, and flat-screen televisions, providing a tranquil retreat amid the hustle and bustle of New Delhi.

Book your stay today and discover a sanctuary of luxury and relaxation at Park Plaza Delhi CBD Shahdara!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.2

Very Good

166 reviews

Highlights

+Helpful staff
+Delicious food
+Good service

Could Improve

–Room conditions
–Location issues

Cleanliness5.2

Rooms have a damp problem, peeling paper on walls, and a generally tired condition.

Service9.2

The staff is consistently praised for their helpfulness and friendliness.

Location6.7

Location is poor due to distance from the airport and restaurants.

Room Quality5.2

Rooms are tired with stains, and damp issues were reported.

Amenities8.2

Good infrastructure with a pool, gym, and spa available.

Value for Money6.7

Overall quality might not justify the expense due to room conditions.

Food and Beverage9.2

Food quality and breakfast options are highly praised.

Overall Experience7.2

Overall experience is good, though marred by room quality issues.

Jessica

Couple · May 2026

Disliked:Absolutely one of the worst hotel experiences we have ever had. This hotel is a complete disaster and should be ashamed of the way it treats its guests. The level of incompetence and lack of professionalism was shocking from the very beginning. We went to the swimming pool and were told there were no towels available — something completely unacceptable for any hotel, especially one pretending to offer quality service. To make things worse, the hotel repeatedly overcharged us, adding the same items to our bill two and even three times. Every interaction felt like dealing with people trying to take advantage of guests rather than help them. Our room was left dirty for 5 entire days. Housekeeping only came once, and only after we personally complained to the manager. Basic cleanliness standards clearly do not exist in this hotel. Around 40% of the items listed on the menu were “not available,” making the restaurant service almost useless. The Wi-Fi barely worked during the whole stay. The staff was incredibly rude, dismissive, and completely uninterested in helping guests. At breakfast one morning, despite breakfast being included and fully paid for, a waitress simply told us there were no tables available and offered absolutely no solution. We had to leave and return later, only to find the buffet almost empty and no longer being refilled. Completely unacceptable service. The most serious issue was that my husband got food poisoning after eating the hotel food. When we called asking for medical assistance, the response was basically that no doctor was available — and nobody cared enough to help us or even check on the situation. The total lack of concern for a guest’s health is disgraceful. As if that was not enough, the night before checkout we asked for a late checkout and were clearly told it would cost 2000 rupees plus taxes. The following morning, when we asked again to confirm it, suddenly the price had magically become 3000 rupees plus taxes.

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Jessica

Couple · May 2026

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Dewan

Solo Traveller · May 2026

Comfortable

Liked:Polite staff and quick to respond for service

Disliked:Maintainance

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Priya

Solo Traveller · May 2026

Liked:- Room space - Cleanliness - The lift - The hotel staff

Disliked:- Breakfast menu didn't have much options - The power started fluctuating after 10 am till exit - The toothbrush looked like used - There was only one pair of room footwear that goes same for toothbrush - No bathrobes - The wifi wasn't working, connected personal network to watch TV - No city view but the back of the hotel view - The room was on 7th Floor which was conveyed to be on 1st on telephonic conversation

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Location

How to Find Us

Plot No 32, Central Business District, Near Karkardooma Court, Shahdara, New Delhi, Delhi N.C.R, 110095

New Delhi · IN

91-11-45630000

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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