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Connaught Royale

New Delhi · IN

Connaught Royale

8.2
Excellent70 reviews
  1. Hotel Collection
  2. /Hotels in New Delhi
  3. /Connaught Royale
Free WiFiConference spaceFree newspapers in lobbyConcierge service24-hour front deskLuggage storage

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free WiFi, 24-hour front desk, Luggage storage, Express check-in/check-out, Concierge service, Elevator

Location

New Delhi, IN

Convenient Amenities

Stay connected with complimentary wireless internet, enjoy concierge services, and host events in the banquet hall.

Dining Options

Indulge in meals at the hotel restaurant or opt for room service. Buffet breakfasts are offered daily for a fee.

Featured Amenities

Benefit from a business center, express check-in, and complimentary newspapers. The hotel also offers conference spaces and an airport shuttle.

Experience the convenience and comfort of Connaught Royale while exploring New Delhi's attractions. Book now to make this your stay in the city memorable.

Loading rooms and rates...

Location

How to Find Us

106 Babar Road, Connaught Place, New Delhi, 110001

New Delhi · IN

91-9111891115

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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CONNAUGHT ROYALE

Guest Reviews

What Guests Say

8.2

Excellent

70 reviews

Could Improve

  • –Too many mosquitoes
  • –Water clogging issues
Cleanliness6.9

Too many mosquitoes and water clogging issues, indicating cleanliness challenges.

Service8.4

Standard service quality for a hotel of this rating.

Location8.4

Standard quality for this hotel tier.

Room Quality8.4

Standard quality for this hotel tier.

Amenities8.4

Standard quality for this hotel tier.

Value for Money8.4

Standard quality for this hotel tier.

Food and Beverage8.4

Standard quality for this hotel tier.

Overall Experience8.1

Average experience noted in the review.

RnB16

Solo Travel · Dec 2024

6

Rooms require complete refurbishment and staff needs training

Liked:During my stay in Delhi, my friend suggested me to stay at Connaught Royale Hotel. According to her the hotel was of good standard and the location was good too. I reached the hotel and was welcomed by the Reception Supervisor. I mentioned to the latter that I had a booking and showed him the reservation details. He checked on the system and told me that the rate would be higher than agreed. I told him that he need to check with his senior and it was clearly mentioned on the mail about the agreed rate which was already high. He insisted and I was agreeable on the new rate as I was tired and wanted to rest. When I reached my room I was given a room on the side of the main road, the room was pretty spacious. I settled in and went to use the wash bassin. The pipe was leaking and all the water was falling on my feet. I found that unhygienic and a trip hazard too as it was slippery. I tried not to pay much attention to it as I needed rest. Later I went for shower and the bathroom was dirty with molds on the walls. Well it’s really disgusting and unhealthy to stay in such a room. I went downstairs and requested whether my room could be changed and the Reception Supervisor mentioned that there was no availability. So I had no choice as I had to stay in that same room. Later I went for dinner and opted for a light meal. I was served and the food was good. Their restaurant is just behind the Reception and it is quite appropriate for that type of hotel. I went to my room to brush my teeth again the water from the wash bassin was spilling out. I had to place a towel in order to stop that disaster. I went to sleep and switched off the lights and was disturbed by the noise on the road and as the curtains were not closing properly there was the street lights which were reflecting in the room. I must admit it was very disturbing and uncomfortable. I hardly slept that night. The next day after my shower I slipped in the bathroom. Luckily I wasn’t hurt. I went downstairs for breakfast and there was a buffet mostly with Indian food and some continental options. It was reasonable nothing like a grand choice of dishes. I asked the waiter for assistance and was told everything is labeled and I have to serve myself. Even for the tea and coffee I should serve myself. I was surprised but thought it might be the standard of that hotel. So I went to serve myself and was eating quietly at a table. There comes the twist an Indian couple walked in the restaurant and the waiters approached them very politely and started showing them the various dishes. They even accompanied the guests to their table and took their order. Few minutes later the couple were served at their table and they made some request of some special food which wasn’t on the buffet and were served. I must point out that the guests are just like any guest yet they were given VIP service. What a pity as the waiters are not even allowed to do anything like that as they should provide the same level and quality of service to all the clients residing at their property. Being a foreigner I was definitely paying a higher price in US Dollars. That’s truly an unprofessional attitude. I went to the Reception to check whether they had any rooms available as I wanted to change room due to it’s poor quality. They mentioned for the coming 2 days there’s no availability. Then I decided to checkout from the hotel. I requested for the checkout formalities to be done. In the meantime I called a taxi. I went to my room to pack my luggage. Later a gentleman came to pick my luggage. He was welcoming and greeted me in a polite manner. He asked me why I’m leaving so early. So I showed him the mess in the bathroom and the room. The gentleman requested me to give him the opportunity of showing me another room. I was surprised and told him that the Reception staff told me there was no availability. He took me on another floor and showed me two different rooms. To be honest one of the room looked appropriate. It was of a lower category but was better. I thanked the gentleman for his service and went downstairs to settle my bill. Again they made an error on my bill and I settled more. For me the most important thing was to leave that place. The Manager came to say good bye to me as his staff mentioned to him that I was leaving as I was unhappy. He greeted me and asked me what were my experiences so I mentioned I better leave as this hotel is not as per my standards. He wanted to have additional information so I mentioned about the poor quality of the bathroom, room, bad service of the restaurant staff, Reception staff being rude. I mentioned to him that there was a gentleman who showed me two other rooms after breakfast he was very professional. I mentioned to the Manager that his Hotel staff should value customers and be willing to assist when there are genuine cases. I was truly disappointed with the service offered at Connaught Royale Hotel despite the high price. I will not recommend this hotel to other travellers.

via tripadvisor

Excursion26979868249

Couples · Jul 2024

2

Tip tip barsa pani

Liked:An excellent hotel for those who love waterfall near their bed and tip tip barsa pani music all the night. Yeah you read right. I had the privilege to stay for a night enjoying the same. The water was distilled to utmost purity as it was coming from the rooftop AC unit. Believe me the staff did not disturbed me at all. Nor did they tried to shift me to a dry room. Infact they provided me a bucket to place under the waterfall to facilitate better amplification of the tip top music. I am really greatful to them. These are their standard norms. Keep it up guys.

via tripadvisor

omm2013

Couples · Feb 2024

6

Short city break

Liked:The hotel is situated close to the city centre and walking distance to a close by Shanker market The room was clean and comfortable but the bathroom needs an upgrade. The staff were very helpful and polite and the Breakfast was very good we stayed there for 3 nights.The hotel has a very good main chef who prepared dishes as requested.

via tripadvisor

mohit266

Business · Feb 2024

4

Dirty and Small Room

Liked:I have booked this place for 2 nights. When I checked in, i got room at 4th floor. Room was dirty as I saw many hairs in the bathroom as well as on the bed. This room did not have any window for sunlight or fresh air because of that room had some weird smell. I had to leave the room after one night as room was suffocating and when I checked at front desk to change the room, I did not get any support. This only plus for this hotel is the location. I will never go back to this place.

via tripadvisor