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Graycliff Hotel

Nassau · BS

Graycliff Hotel

8
Excellent157 reviews
  1. Hotel Collection
  2. /Hotels in Nassau
  3. /Graycliff Hotel
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Nassau, BS

Walkability

78
Walk
50
Bike

Luxury Accommodations and Amenities

The Graycliff Hotel, a restored mansion from 1740, offers air-conditioned rooms with free WiFi. The rooms boast tasteful decor with a European rich feel, featuring rich tapestries and comfortable amenities. Most rooms overlook the surrounding gardens, providing a serene atmosphere for guests.

Culinary Delights and Exquisite Dining Options

Indulge in a culinary journey at Graycliff with 2 restaurants on-site. The Humidor Churrascaria Restaurant serves stylish Brazilian cuisine and meat cuts, while the winery offers a selection of bottles from over 15 countries. Guests can also visit the Graycliff Cigar Company and explore the 3rd largest private wine cellar in the world, boasting over 250,000 bottles.

Historic Charm and Scenic Views

Overlooking the Government House, Graycliff Hotel is situated in the old part of Nassau. With a rich history and proximity to key attractions like the National Art Gallery, this luxurious hotel provides a perfect blend of historic charm and modern amenities. Book your stay at Graycliff Hotel for an unforgettable experience.

Neighbourhood

What’s Nearby

Government House

1 min walk

Stately residence of the British Governor General with a 1930s neoclassical facade painted pink and white.

4.3

National Art Gallery of The Bahamas

1 min walk

This museum showcases Bahamian art and history in an elegant 19th-century mansion.

4.6

John Watling's Distillery

3 min walk

Enjoy free tours and tastings of small-batch rums at this 18th-century estate with resident birds and harbor views.

4.5

Pirates of Nassau

4 min walk

A museum documenting the city's history as an 18th-century pirate base, complete with a replica pirate ship and exhibits.

4.4

Nassau Straw Market

4 min walk

A traditional open-air market selling handwoven straw crafts, Bahamian souvenirs, and tourist trinkets.

4

Lukka Kairi Waterfront Bar & Grill

4 min walk

Enjoy fresh seafood and Caribbean dishes with stunning waterfront views.

4.6

Oku Sushi Bar

4 min walk

A popular spot for fresh and delicious sushi and other Japanese delights.

4.6

The London Bahamas

5 min walk

A vibrant Caribbean restaurant offering a lively atmosphere and delicious food.

4.4

Señor Frog's | Nassau

4 min walk

A lively bar and restaurant known for its festive atmosphere, music, and drinks.

4.3

Nassau Bahamas Cruise Terminal

6 min walk

The main docking point for cruise ships, offering access to various shops, bars, and tour operators.

4.4

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Nassau Bahamas Cruise Terminal, 6 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Graycliff Hotel

LowHigh
High Carbon

No specific sustainability information is publicly available for this property. Information regarding operational practices related to guest connectivity and power backup was found in relation to a 'workation' package. [Note: Practices reported but not independently verified.]

High-speed internet throughout property from guest rooms to pool
Use of a printer, power strip, and IT support for guests
Hotel's generator power back-up ensures full operational status and constant connectivity for guests

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

West Hill Street P.O. Box N-10246

Nassau · BS

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

157 reviews

Highlights

  • +Incredibly helpful and friendly staff
  • +Very comfortable beds
  • +Lovely/large pool(s)
  • +Charming colonial building
  • +Good location — close to downtown and beach
  • +Private Presidente room with balcony

Could Improve

  • –Inconsistent/poor breakfast and F&B timing
  • –Noise from restaurant/bar/cigar room at night
  • –Maintenance issues (limescale, run-down areas, broken Jacuzzi)
  • –Check-out service problems / ignored guests
  • –Value for money concerns
Cleanliness6.8

Several guests noted maintenance and cleanliness issues (heavily limescaled fittings, generally run-down appearance and need for refurbishment), indicating below-standard cleanliness/maintenance.

Service9.0

Service is repeatedly described as incredibly lovely, helpful and exceptionally friendly, though there are isolated negative experiences at check-out where staff ignored guests.

Location9.0

Location is praised (easy access to downtown and the beach; one guest explicitly cites the location as a pro).

Room Quality7.5

Mixed room experience: very comfortable beds and private balconies noted, but problems include noise above restaurant/bar, a non-working Jacuzzi, faulty bedside lamp, odd shower design that splashes water, and limited toiletries.

Amenities8.6

Pool(s) are a strong positive and repeatedly praised, contributing to a good amenities score, though some guests reported only one pool had water and the Jacuzzi was broken; garden tours and daytime traffic through pool areas were also noted.

Value for Money7.0

At least one guest explicitly stated price/quality does not match; given mixed service and maintenance issues this category is rated below target.

Food and Beverage7.5

Food and beverage experiences are mixed: some guests enjoyed breakfast, others called it 'miserabel' or reported late opening, lack of coffee/cream and poor service timing.

Overall Experience8.6

Overall stays are described as delightful by several guests (colonial charm, friendly staff, great pool), balanced by notable negatives (maintenance, breakfast issues, noise), resulting in a generally positive overall impression.

Conor

Couple · Jul 2026

10
Liked:Incredibly lovely and helpful staff. One of the comfiest beds I’ve ever slept in.

via Nuitee

Nick

Couple · Jun 2026

10

Perfect!

Liked:Excellent rooms, decor and service! Oh and the pool… the pool!!

via Nuitee

Tom

Solo Traveller · Mar 2026

4

Very disappointing… the staff were polite and helpful…

Liked:The location
Disliked:My room was above the restaurant, the bar and the cigar room with music every night until after 11 pm… the breakfast was advertised from 7:30 am… I tried to get breakfast on the second day but they did not open till 8 pm… when I arrived there was no tea or coffee in the room…. and the Jacuzzi bath did not work…. I booked and paid for three days and I informed the hotel I will be leaving after two days…. I had to rebook my flight…. They said that because it was a third-party booking I would have to contact Booking.com and request a credit. If you are drinker of good wine and a smoker of fine cigars and enjoy excessive eating then this is your place… providing you do not stay there…It seems like a run down vestige of the British empire that is desperately in need of Restoration and refurbishment. Only one of the swimming pools had water in it….

via Nuitee

Kerry

Couple · Mar 2026

9

Overall enjoyed our stay very much.

Liked:Enjoyed our breakfast very much. Enjoyed the privacy of our Presidente room and balcony! Appreciated the access to downtown and the beach.
Disliked:The design of the shower was odd since the opening on the end allowed water to splash out to the toilet area. One of the bedside reading lamps would not work. Got a light bulb from the desk but lamp still did not work. There was only 1 bar of soap to share with the shower and sink. No cream for the coffee.

via Nuitee

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