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Hyatt Place Nashville/Green Hills

Nashville · US

Hyatt Place Nashville/Green Hills

8.8
Excellent403 reviews
  1. Hotel Collection
  2. /Hotels in Nashville
  3. /Hyatt Place Nashville/Green Hills
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Nashville, US

Modern Accommodation

Enjoy comfortable rooms equipped with all the essentials for a relaxing stay, including a seating area, flat-screen TV, and private bathroom.

Dining Experience

Indulge in a variety of delicious American and BBQ cuisine options at our onsite restaurant, with special dietary requests catered to.

Convenient Location

Explore popular attractions like Vanderbilt University and Ryman Auditorium, located just a short distance away. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

3818 Bedford Avenue

Nashville · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

403 reviews

Highlights

  • +Excellent location (near attractions, Bluebird Cafe, mall)
  • +Frequent mentions of cleanliness
  • +Friendly and helpful staff
  • +Comfortable rooms and couch area
  • +Quiet, pleasant neighborhood
  • +Modern rooms

Could Improve

  • –Breakfast/food frequently criticized or unavailable
  • –Understaffed/overworked staff at times causing delays
  • –Occasional housekeeping lapses (stained sheets, missed cleaning)
  • –Tight parking and broken pool reported
  • –Some rooms have small/tiny bathrooms or limited accessibility features
  • –A few maintenance/safety concerns (no hot water, noisy elevator)
Cleanliness9.6

Multiple guests praise cleanliness ("clean", "Excellent, clean"), though a few isolated issues were reported (stained sheets/makeup on bedding, one report of no hot water). Overall generally very clean with occasional lapses.

Service9.2

Staff are frequently described as friendly and helpful; several guests explicitly praise the staff. There are repeated notes about lean/overwhelmed staffing leading to waits and limited service at times, but the tone is overall positive.

Location10.0

Location is consistently highlighted as a major positive (near Bluebird Cafe, between attractions, walking distance to mall); many guests say it is ideal for their plans.

Room Quality8.6

Rooms are described as comfortable and modern with a notably comfortable couch; some guests report small/tiny bathrooms and layout issues (small sink area, only shower), and occasional readiness/maintenance issues.

Amenities8.0

Amenities are mixed: generally modern, but guests reported a broken pool, tight parking, and limited/unstable food service due to understaffing; breakfast offerings were inconsistent.

Value for Money7.4

Several guests felt the hotel was pricey for what was delivered (comments like "expensive for what you get" and comparisons to nicer/cheaper alternatives), indicating perceived lower value.

Food and Beverage7.8

Many comments criticize breakfast and food ("breakfast was gross", limited options, taste issues, food unavailable at times), though a few found it acceptable; overall below the hotel's other strengths.

Overall Experience9.8

Despite some service and food shortcomings, most guests report a positive overall stay (would stay again, very much worth it, enjoyable, quiet and comfortable), driven largely by location, cleanliness, and friendly staff.

Jane

Family With Children · Oct 2026

8

Hyatt Place is a good and convenient choice.

Liked:Closeness to the MS Clinic is the main reason I stay at this location. The accessible room is good as well. Although I did not eat breakfast this time, it has been good in the past. Lastly, the staff is always very nice.
Disliked:I do not like having to pay for parking. It seems excessive to pay $30 on top of room rate. Additionally, it is difficult to get a reservation directly with Hyatt Place -all booking people are remote/maybe even not in the country. I was told once I could get a better rate by calling directly since I’m there for Vanderbilt treatment, but I’ve never been able to actually connect with someone to do that.

via Nuitee

Gloria

Family With Children · Jul 2026

6

Nice Hotel, nice area

Liked:Very nice hotel
Disliked:No hot water.

via Nuitee

Carolyn

Solo Traveller · Jul 2026

10
Liked:This is a great location. The customer service is excellent have stayed several times during the past year.

via Nuitee

Jennifer

Family With Children · Jul 2026

5

Expensive for what you get. Marriot was nicer for less.

Liked:Good location and approximation to where I needed to go.
Disliked:Sheets had not been changed, make up stains still on them from previous guest. Had to strip the bed myself. Elevator made a weird noise and felt unsafe. Room was not ready even though my arrival was an hour beyond when I requested. Leaving the hotel for food wasn’t the easiest as it needs a red light there. Parking was tight.

via Nuitee

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