The Capri Inn, Naples | Member Rates

Name: The Capri Inn
Address: 955 7th Avenue South, Naples, FL 34102
Rating: 9.2

The Capri Inn, Naples | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Terrace

Location

Naples, us

Walkability

Walk

Bike

Luxurious Stay in the Heart of Naples

Heated Outdoor Pool: Take a refreshing dip in the heated outdoor pool and soak up the sun in style.

Elegant Rooms with Modern Amenities: Experience comfort and convenience in our classical rooms equipped with a flat-screen cable TV, coffee-making facilities, and a desk. Upgrade to a room with a balcony or terrace for a touch of luxury.

Delightful Dining and Lounge Experience: Start your day with an a la carte continental breakfast at the lobby lounge and enjoy a full coffee bar in the morning. Unwind in the evening with a selection of wine or beer.

Ready to experience the charm of Trianon Old Naples? Book your stay now and make unforgettable memories.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

574 reviews

Highlights

+Great location
+Friendly staff
+Clean rooms

Could Improve

–Mediocre breakfast
–Noise issues from air conditioning

Cleanliness8.6

Generally clean but reported issues with stains on towels.

Service9.6

Friendly and accommodating staff, though there were reports of insufficient service.

Location10.0

Excellent location, convenient to attractions.

Room Quality9.6

Rooms were modern, comfortable, and well-maintained.

Amenities9.1

Good amenities, though some equipment (like air conditioning) could need maintenance.

Value for Money9.1

Reasonable value considering location and room quality.

Food and Beverage8.1

Breakfast options were limited and often described as mediocre.

Overall Experience9.6

Positive overall experience despite a few issues.

anndU8109TV

Family · Jun 2026

The cottage is the best!!

Liked:The cottage is amazing! I could live in that cottage. So wonderful!! I’m coming back to rent out the cottage.

via tripadvisor

shelbyo220

Couples · Apr 2026

Disorganized Service, Missing Item, and No Follow-Through — Not Worth the Price

Liked:I have not left a negative review of a hotel before, but our experience at the Capri Inn was extremely disappointing, especially given the price point and “boutique hotel” branding. We stayed one night and checked out via the hotel’s text system. Not only did I not receive a bill as promised, I had to follow up myself the next day after emailing to complain. A properly run hotel would have a final bill issued the day of checkout without requiring the guest to chase it down. We also accidentally left my husband’s jacket hanging in the closet. What followed was a frustrating and poorly managed experience that exposed major gaps in their operations. When we realized it was missing the evening we checked out, I called the front desk. The agent could not locate it and told me housekeeping does not notify the front desk or management when items are found—they are simply placed in lost and found. He checked and did not see it. No one offered to escalate the issue or have a manager contact me, as there was not a supervisor on floor that evening. A hotel not having a manager on site the Sunday evening of Easter weekend is poor planning. I was told there would not be a supervisor or manager available until noon on Monday, also poor planning. As a result, I spent the evening believing the jacket had been stolen. Only after I tracked down a supervisor’s email and contacted both the supervisor and General Manager, McKenzie Van Essen, did I receive a response the next morning stating the jacket had been found in lost and found. This directly contradicted what I had been told the night before. The explanation of their policy was equally concerning. I was first told guests are not notified when items are found. Then I was told that “high-value” items might be reported—an unclear and subjective standard that raises more questions than it answers. I was required to pay $35 to have the jacket shipped back to me, despite the hotel’s mishandling of the situation and lack of communication. I was also told by the supervisor that a manager (Matthew) would be calling me and that a $50 credit would be issued to my card for the experience. Neither of those things happened. To date, I have not received a call, nor has the credit been applied. Beyond the lost item issue, the room itself had multiple maintenance problems and general signs of wear and lack of upkeep Other frustrations included unclear parking instructions (we ended up squeezed into a tight spot against a bush) and a “view” from the balcony that overlooked another building and the parking lot—not what is suggested in the hotel’s marketing. In total, we paid over $560 for the room plus additional shipping cost for the jacket, only to receive inconsistent service, no follow-through, and a complete lack of accountability. Between having to chase down my bill, spending an evening thinking a personal item had been stolen, and receiving no follow-through from management, this experience fell far below expectations. This is not the level of service one expects from a boutique hotel.

via tripadvisor

hasian15

Couples · Mar 2026

Last Minute Anniversary Get Away!

Liked:We made a last minute reservation for the Capri Inn. It was a stellar experience from the moment we stepped into the inn to when we left for the airport. The welcome champagne was appreciated after a long drive from Orlando. We came to Naples to see our son play in a lacrosse game and celebrated our Anniversary. They gave us a nice bottle of wine to celebrate. The extra amenities were apart of the resort fee. We rode bikes, had a shuttle take us to the beach and provide chairs, towels & an umbrella. The continental breakfast was pleasant. The staff were friendly, helpful and very social. Lastly, the location was fantastic. We could walk to the shops & restaurants on 5th Ave. Overall a wonderful stay. We would definitely return.

via tripadvisor

stevenrS2813GC

Couples · Mar 2026

The Capri Inn Naples.

Liked:Awful. No AC, had to move rooms. loud traffic noise as the Inn is on a main road. Disrespectful Management could care less.

via tripadvisor

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Capri Inn

LowHigh

Medium Carbon

The Capri Inn in Naples, Florida, provides a complimentary electric vehicle shuttle and bike rentals for guests. No specific sustainability certifications or brand-wide programs are publicly available for this property. [Note: Practices reported but not independently verified.]

The Capri Inn offers a complimentary open-air electric vehicle shuttle for guest transportation within one mile of the hotel

Bike rentals are available to all guests at no additional charge for easy transportation

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

955 7th Avenue South

Naples · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

An early departure fee will be charged, if applicable. Contact hotel for more details. Please note that bookings for more than 4 rooms are considered as group bookings. Pet fee of $100 per night charges applies for guests traveling with pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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