Name: The Nautilus
Address: 387 Marine Parade, Napier, 4110
Rating: 8.3

The Nautilus, Napier | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 10:00 AM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Napier, nz

Stylish Rooms with Spa Bath and Private Balcony

Enjoy luxurious accommodation at Nautilus overlooking Hawke’s Bay. Relax in stylish rooms equipped with a spa bath and a private balcony or patio, offering breathtaking views of the surroundings.

On-Site Restaurant and Free Wi-Fi

Indulge in exquisite dining at the Art Deco inspired Burtons Restaurant, serving modern New Zealand cuisine with European and Pacific Rim influences. Start your day with a delicious breakfast and unwind with a sumptuous dinner. Plus, stay connected with complimentary Wi-Fi throughout your stay.

Convenient Location and Tour Desk Services

Explore nearby attractions like Centennial Gardens and the National Aquarium of New Zealand, just a short walk away. Let our tour desk assist you in booking winery tours, trips to Gannet Beach, or exploring Napier Prison. Unwind in comfort and style at Nautilus Napier.

Book your stay at Nautilus today and experience the perfect blend of luxury and convenience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.3

Excellent

1,864 reviews

Highlights

+Great location
+Friendly staff
+Clean and comfortable rooms

Could Improve

–Inconsistent cleanliness
–Noise from neighbors
–Value for money issues

Cleanliness7.7

General sentiment noted cleanliness issues, with some reviews mentioning worn or dirty areas.

Service9.2

Staff were described as very helpful, contributing positively to the overall experience.

Location9.2

Multiple reviews highlighted the great location near the beach and nearby attractions.

Room Quality7.9

Rooms generally comfortable, but some issues with noise and outdated furniture.

Amenities8.2

Amenities like the spa pool and mini bar were positively received, but some were considered outdated.

Value for Money7.1

Some reviews noted that the experience did not match the price paid, indicating less value.

Food and Beverage8.7

Dining options received a positive mention from guests who enjoyed the meals.

Overall Experience8.4

The experience was generally positive, though some specific complaints affected the perception.

Greening

Solo Traveller · Aug 2026

Bad Experience at the Napier Nautilus scam out of bond

Liked:The view

Disliked:A lot of things actually The way the spa bath is built in the suite, it leaks when u have a spa... no matter what, it's ridiculous The shatter from the bedroom to the lounge area They are broken. They always come off the hinges when opening them up... In regards to all of the above, whoever paids for a room in 210 at the Napier Nautilus, you will never get your nond back... and it's alot of money $ 309.00 your getting scam out of....

via Nuitee

Joshua

Couple · Aug 2026

A lovely, comfortable stay in a wonderful location

Liked:The location was perfect and the amenities were lovely. The room was comfortable and the balcony view was spectacular. The staff accommodated our late check-in and check-out requests wonderfully. The aquarium and CBD were only a short walk away.

Disliked:The bed sheets and floor had a few stains in them. The fan in the bathroom didn't work and the spa bath was a tad finicky to get going.

via Nuitee

Daniella

Couple · Aug 2026

Relaxing and restoring

Liked:Great view, very comfortable, great service

via Nuitee

Adam

Couple · Aug 2026

Rude and ripped off

Liked:I have stayed here in the past and it has been excelent but due to unforseen issues with staff this will be my last stay here, I booked online for an executive suite, I was told I had to pay extra for the spa, and other extras, this was not true and so the staff member would not give the room, we came to an agreement but she had removed the bar, the spa bath plug so it couldn't be used, I had paid for all.these extras so felt entiley ripped off upset and was not compensated after telling the staff the next day

Disliked:have stayed here in the past and it has been excelent but due to unforseen issues with staff this will be my last stay here, I booked online for an executive suite, I was told I had to pay extra for the spa, and other extras, this was not true and so the staff member would not give the room, we came to an agreement but she had removed the bar, the spa bath plug so it couldn't be used, I had paid for all.these extras so felt entiley ripped off upset and was not compensated after telling the staff the next day

via Nuitee

Location

How to Find Us

387 Marine Parade

Napier · nz

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the reception closes at 21:00. If you expect to arrive outside reception opening hours, please inform The Nautilus Napier in advance, using the contact details found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that there is a 3% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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