Name: Hotel Indigo Naperville Riverwalk by IHG
Address: 120 Water Street, Naperville, IL 60540
Rating: 9.1

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Hotel Indigo Naperville Riverwalk by IHG | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingRestaurantHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Naperville, us

Riverfront Location with Modern Amenities

Hotel Indigo Naperville Riverwalk, an IHG Hotel offers a picturesque riverfront setting in Naperville. Enjoy the convenience of air-conditioned rooms with free WiFi and stunning river views. The hotel features a shared lounge, a restaurant serving American dishes, and a bar for relaxing cocktails.

Comfortable Rooms and Business Facilities

Each room at Hotel Indigo Naperville Riverwalk is equipped with a desk, flat-screen TV, and a safety deposit box. Some rooms include a terrace for outdoor relaxation. Guests can utilize the business center for work needs and unwind at the snack bar.

Convenient Access to Attractions

Located just a short distance from popular landmarks like United Center and Willis Tower, and with easy access to Chicago O'Hare International Airport, Hotel Indigo Naperville Riverwalk is the perfect choice for both leisure and business travelers.

Book your stay at Hotel Indigo Naperville Riverwalk, an IHG Hotel for a delightful riverside experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

493 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Noise from street
–Issues with cleanliness

Cleanliness8.6

Some issues with fitting sheets and thin walls affecting comfort.

Service10.0

Outstanding service, with warm hospitality and attentiveness from staff.

Location10.0

Fantastic location with easy access to shops, restaurants, and the River Walk.

Room Quality8.6

Rooms facing the street can be noisy, but overall quality is satisfactory.

Amenities8.6

Limited breakfast variety and fitness center not ideal.

Value for Money8.6

Pricing considered high given certain inadequacies.

Food and Beverage8.6

Food not specifically mentioned, but drinks at the bar received praise.

Overall Experience9.7

Overall a great stay, with much to appreciate despite minor issues.

Sandra

Solo Traveller · Jun 2026

Good

Liked:Location

Disliked:None

via Nuitee

Joshua

Family With Children · Jun 2026

Comfortable and beautiful, but staff are rude and housekeeping is disappointing.

Liked:Beds were really comfortable, the shower had great flow and temperature, and downtown naperville is beautiful and full of great shops and restaurants.

Disliked:the room had dust and hair in the drawers and under the sofa bed. We stayed a week, so this mattered as we had to put our clothing and personals away. One day we came home at 9:30 at night, and our room was 87 degrees - someone had been in our room and turned the heat on. When we went to the front desk to tell them what had happened a young woman (I think "Lauren") was over the top rude to my wife and I. She was on her phone showing the maintenance guy pictures. We came up, and my wife began to explain what was happening and she cut my wife off and said something like "get to the point, what do you want?" it ended with her telling us she had already comped the night, and there was nothing else she could do. We didn't ask her to comp the night. We were concerned that someone had been in our room, doing things they ought not to have. I talked to the manager, and he was very nice. He said Lauren must have been having a bad day. He asked if there was anything else he could do, and I said it would be nice to get an apology. Lauren was the person who checked us out. no apology. No acknowledgment of any kind. No "thank you for staying with us.". finally, the housekeeping on the weekend was great, but during the week it was bad. They didn't "make" the beds, just kind of smoothed out the covers. The hotel has 'dynamic" pricing which I didn't know about, so some nights were under 300, and one was over 400 They also charge a $25 a night resort fee, which is absurd because there is not a pool or gym, and breakfast is not included (and expensive). It is gratuitous. Over all, if you just want a fun night, I would recommend this hotel. But for long-term stays, don't expect to be treated well.

via Nuitee

Heloisa

Couple · May 2026

Always amazing

Liked:It’s amazing

via Nuitee

Jonathon

Couple · May 2026

Liked:Great location

via Nuitee

Location

How to Find Us

120 Water Street

Naperville · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.1

Exceptional

493 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Noise from street
–Issues with cleanliness

Cleanliness8.6

Some issues with fitting sheets and thin walls affecting comfort.

Service10.0

Outstanding service, with warm hospitality and attentiveness from staff.

Location10.0

Fantastic location with easy access to shops, restaurants, and the River Walk.

Room Quality8.6

Rooms facing the street can be noisy, but overall quality is satisfactory.

Amenities8.6

Limited breakfast variety and fitness center not ideal.

Value for Money8.6

Pricing considered high given certain inadequacies.

Food and Beverage8.6

Food not specifically mentioned, but drinks at the bar received praise.

Overall Experience9.7

Overall a great stay, with much to appreciate despite minor issues.

Sandra

Solo Traveller · Jun 2026

Good

Liked:Location

Disliked:None

via Nuitee

Joshua

Family With Children · Jun 2026

Comfortable and beautiful, but staff are rude and housekeeping is disappointing.

Liked:Beds were really comfortable, the shower had great flow and temperature, and downtown naperville is beautiful and full of great shops and restaurants.

via Nuitee

Heloisa

Couple · May 2026

Always amazing

Liked:It’s amazing

via Nuitee

Jonathon

Couple · May 2026

Liked:Great location

via Nuitee