Name: The Meritage Resort and Spa
Address: 875 Bordeaux Way, Napa, CA 94558
Telephone: +1 855-318-4650
Rating: 8.4

The Meritage Resort and Spa, Napa | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Napa, us

Luxurious Resort in Southern Napa Valley

Outdoor Pool and Spa Facilities

Indulge in relaxation with an outdoor pool and spa facilities at your disposal. Unwind and rejuvenate in the tranquil ambiance of our resort.

Elegant Rooms with Modern Amenities

Experience comfort and convenience in our spacious rooms equipped with air conditioning, CD/DVD player, and a private marble bathroom. Enjoy a restful stay with all the essential amenities at your fingertips.

Fine Dining and Entertainment Options

Savor exquisite dining at Crush Lounge, start your day with a coffee at Blend, and end it with specialty cocktails at the lobby Commons Bar. Delight in a variety of culinary experiences during your stay.

Book now for a memorable stay at The Meritage Resort in Napa Valley.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

911 reviews

Highlights

+Spacious room
+Fun family amenities

Could Improve

–Poor service at fitness center
–Lack of water in fitness center

Cleanliness8.1

No specific mention, but consistent with similar hotel experiences.

Service7.5

The service was reported as bad, particularly regarding the fitness center.

Location9.1

No specific mention, but positive experience noted with family activities.

Room Quality8.5

The room was spacious which is a positive aspect.

Amenities8.6

Kids enjoyed amenities like the heated pool, hot tub, and bowling.

Value for Money8.5

No specific mention, but overall experience suggests reasonable value.

Food and Beverage8.6

No specific mention, but quality expected for the hotel tier.

Overall Experience8.4

Overall stay was enjoyable aside from service issues.

SereneSeven

NONE · Jul 2026

Fell short!

Liked:I recently stayed at this resort from July 21–22 to celebrate my 40th birthday. I had been looking forward to a relaxing getaway, with one of the highlights being a spa treatment on the morning of my birthday followed by time at the adults-only pool. Unfortunately, upon arrival I was informed that the adults-only pool was closed for a private event. This was never disclosed when I booked my reservation, and it was extremely disappointing, as it was one of the main reasons I chose the property for my birthday celebration. My experience was further impacted by a few service and room issues. The check-in process felt dismissive, leaving me feeling more like an inconvenience than a valued guest. When I arrived in my room (4205), I found the shower to be in an unacceptable condition—it appeared dirty and was not something I felt comfortable using. I attempted to contact the front desk around 5:00 a.m. so I could shower before my scheduled spa treatment, but I remained on hold for more than 15 minutes without ever reaching anyone. During checkout, I shared photos of the room with the staff for review. While I was asked if I was seeking compensation, my intention was simply to provide honest feedback about my experience. I requested an email address so I could document my concerns in writing, as I believe feedback is valuable in helping improve the guest experience. Although my birthday stay fell short of expectations, I have already booked another visit because my daughter truly enjoyed the property and would love to celebrate her birthday there. I sincerely hope our next stay reflects the exceptional hospitality and service that this resort strives to provide. I share this review in the hope that these concerns are addressed for future guests. I truly believe this property has great potential, and I look forward to having a much better experience on our next visit.

via tripadvisor

stevecG7349HR

Business · Jul 2026

Great location and property!

Liked:This place was awesome! Great staff, food, and amenities. While I was there for business (conference), we managed to make it a great staycation in the beautiful Coty of Napa.

via tripadvisor

P4052BLkatem

Family · Jul 2026

Disappointing

Liked:This is our 4th time staying at this hotel, and up until the last time, all stays were wonderful. This time however, it was just one problem after another. We've arrived at 4:30, despite advising them earlier (on their request) that we would arrive by 4pm. They couldn't check us in till 5:30, stating that room wasn't ready. I've requested a crib for the second room at booking, at check in and once more couple hours after check in - no crib has been delivered for the duration of our stay, desire the answer of "it will be right up" each time. I do want to mention that Olive and Hay (the on site restaurant) is still good, except orzo in the lamb dish was inedible - oversalted on 2 different plates.

via tripadvisor

btothehop

NONE · Jul 2026

Great Hotel - Horrible Organization for Check-in

Liked:Great hotel - but ABSOLUTELY horrific check in experience. For the $$ paid for this hotel you would think they would be a little more organized. Long story short - Check in was 4:00 - our group called and confirmed a early check in twice before our arrival. Upon arrival told we would have to wait until the normal 4:00 check in time (fine) - 4:00 comes around and told they oversold the hotel and there are no rooms available and it would be 30 minutes. 4:30 told still not available and they will text us when the room is ready. 5:15 check in at desk and told you're room has been ready but we don't have enough staff and are too busy to send out the texts. Also, there is no parking by your room left so you will have to wait for us to cart you and your stuff over.

via tripadvisor

Location

How to Find Us

875 Bordeaux Way

Napa · us

+1 855-318-4650

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The resort fee includes: - bottle of signature wine (must be 21 or older) - WiFi - fax and local calls - daily bottled water - fitness studio access - in-room coffee and tea - daily shuttle service to/from downtown Napa - daily electronic newspaper access via PressReader. Resort fee is subject to applicable taxes. Breakfast package allows a maximum of $60 credit towards breakfast per room, per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

911 reviews

Highlights

+Spacious room
+Fun family amenities

Could Improve

–Poor service at fitness center
–Lack of water in fitness center

Cleanliness8.1

No specific mention, but consistent with similar hotel experiences.

Service7.5

The service was reported as bad, particularly regarding the fitness center.

Location9.1

No specific mention, but positive experience noted with family activities.

Room Quality8.5

The room was spacious which is a positive aspect.

Amenities8.6

Kids enjoyed amenities like the heated pool, hot tub, and bowling.

Value for Money8.5

No specific mention, but overall experience suggests reasonable value.

Food and Beverage8.6

No specific mention, but quality expected for the hotel tier.

Overall Experience8.4

Overall stay was enjoyable aside from service issues.

SereneSeven

NONE · Jul 2026

Fell short!

via tripadvisor

stevecG7349HR

Business · Jul 2026

Great location and property!

Liked:This place was awesome! Great staff, food, and amenities. While I was there for business (conference), we managed to make it a great staycation in the beautiful Coty of Napa.

via tripadvisor

P4052BLkatem

Family · Jul 2026

Disappointing

via tripadvisor

btothehop

NONE · Jul 2026

Great Hotel - Horrible Organization for Check-in

via tripadvisor