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Carneros Resort and Spa

Napa · US

Carneros Resort and Spa

9
Exceptional217 reviews
  1. Hotel Collection
  2. /Hotels in Napa
  3. /Carneros Resort and Spa
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 04:00 PM · Until 11:30 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Napa, US

Walkability

11
Walk
33
Bike

Luxurious Accommodation

Perched atop Napa Valley, Carneros Resort and Spa offers suites and cottages with furnished patios, bathrobes, and modern amenities like flat-screen TVs and coffee machines. Enjoy the outdoor shower and heated tile floors in the spacious en suite bathrooms.

Premier Facilities

Indulge in 2 outdoor pools, a hilltop adult-only pool, a 3,000-square-foot fitness center, and bocce ball courts. Relax on padded lounge chairs by the pools or explore the grounds on complimentary bicycles.

Culinary Delights

Savor the gourmet offerings at the Hilltop Dining Room, Boon Fly Café, and the Farm restaurants. Don't miss out on the Market and local store for unique treats. Explore nearby wineries like Buena Vista and Viansa, just a short drive away.

Book your stay at Carneros Resort and Spa for an unforgettable Napa Valley experience!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:30 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Carneros Resort and Spa

LowHigh
Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

4048 Sonoma Highway

Napa · US

+1 866-860-2328

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests planning to book holiday homes must sign a vacation rental agreement and return it to the property prior to arrival. Additional information concerning the property's terms and conditions will be sent to the guest. Please note that the resort fee is taxable. The resort fee includes: • Wireless high speed internet property-wide • Newspaper delivered daily • In-cottage beverage bar • Custom designed bathroom amenities by Body Bliss • 800 and local toll phone calls • Parking • Access to fitness center and complimentary fitness classes • Wine welcome at reception • Bicycles on property available on a first come first served basis • Weekly events such as wine tasting, live music and outdoor moviesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

217 reviews

Highlights

  • +Nice location
  • +Beautiful resort layout

Could Improve

  • –Poor service and inconsistent management
  • –Food quality was disappointing
Cleanliness8.6

Issues with flies in the room noted; cleanliness standards not met.

Service9.1

Inconsistent service experience; initial check-in process poorly managed.

Location10.0

Well-located resort; convenient for quick getaways.

Room Quality9.1

Room was nice but had temperature issues and noise disturbances.

Amenities9.6

Nice pool environment; however, fewer amenities compared to competitors.

Value for Money9.6

Expectations not met for the price paid; reflects perceived value.

Food and Beverage7.5

Dining experiences poor; food quality not worth the prices.

Overall Experience8.6

Disappointing compared to past visits; will not return.

Yi Tian

Extended Group · Sep 2026

1

Overpriced. Pool photos from listing doesn’t match reality

Liked:I didn’t like the property
Disliked:Extremely disappointed with my experience. Room was old, half the room sockets didn’t work. The picture of the pool overlooking the vineyard from the official website/ booking.com listing are INACCURATE. The pictures make it appear as if the pool is next to the vineyards with unobstructed view. In reality you face a high fence from the pool. Jacuzzi was lukewarm, and off for the day I arrived and only turned on after multiple complaints from other guests. When I arrived in the morning to use the pool, I took off my T shirt/ flip flops (left them on the sunbed) to go into the pool, and the staff took my belongings without checking whether these items belonged to anyone. Breakfast buffet is supposed to be complimentary, but I was then told to sign a receipt - the waiter said this is needed to show I’ve “enjoyed the services” and that I wouldn’t be charged. The receipt listed the breakfast as 35 USD, and asked for a tip. I’ve never had a complimentary hotel breakfast buffet ask for a tip. Overall, I feel that the price is too high given the quality of room/ amenities/ service. If your price is in the ballpark of four seasons, I expect something in that ballpark in return.

via Nuitee

Karin

Couple · Aug 2026

10

The perfect staycation for R&R

Liked:Charming, had everything we wanted, great food options, leisure activities

via Nuitee

CyrusR80

Couples · Aug 2026

10

BEST RESORT EVER!!! (luxury + serenity)

Liked:I love this resort. The room was spacious, the bathroom was large with a soaking tub and massive stand alone shower. The food was amazing, the atmosphere was very serene and peaceful. Even though this resort was in Napa, it was not pretentious at all and I felt so comfortable. I totally want to come back. The best part was the FARM restaurant that had the absolute best dessert ever.

via tripadvisor

B8021XXmarkd

Family · Jul 2026

6

Still a beautiful resort but needs some improvements

Liked:Still a beautiful resort, but in need of some attention We’ve stayed at Carneros Resort and Spa more than 20 times over the years, so it has always held a special place for our family. It’s why it’s disappointing to see that, while the resort remains beautiful, it’s beginning to show signs that it needs some investment and care. The grounds and gardens are as stunning as ever and are clearly very well maintained. We stayed in two adjoining cottages, which worked perfectly for our family, but the accommodation is starting to look tired. Simple things such as ill-fitting curtains and general wear and tear suggest the rooms could really benefit from a refresh. The food continues to be a highlight. We thoroughly enjoyed our breakfasts at Boon Fly Café, and the breakfast team at Hilltop were consistently excellent, providing friendly and attentive service every morning. Unfortunately, housekeeping was the biggest disappointment of our six-night stay. On four occasions we had to chase for our room to be serviced. There were also evenings when turndown service had been completed, but the room itself had still not been properly cleaned, which isn’t what you expect from a luxury resort. What continues to set Carneros apart is its people. Every member of staff we encountered was warm, welcoming and genuinely helpful. A special thank you to Solange, who went above and beyond, and to the wonderful breakfast team at Hilltop for making each morning such a pleasure. Carneros remains a very special place with an exceptional team, excellent food and beautiful surroundings. We sincerely hope the owners invest the time and money needed to bring the accommodation and housekeeping standards back to the level that made this one of our favourite resorts. We’d love to see it return to its former glory.

via tripadvisor

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