Name: The Concord Hotel & Suites
Address: 31 Wangapala Road, off 5th Parklands, Nairobi, 00100
Telephone: +254 711 111333
Rating: 8.4

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Nairobi, ke

Luxurious Five-Star Accommodation

Located in Nairobi, The Concord Hotel & Suites offers a lavish experience with an indoor heated swimming pool, spa, and fitness centre. Each air-conditioned room features modern amenities like a flat-screen TV and a minibar for your comfort.

Culinary Delights and 24-Hour Room Service

Indulge in a variety of dining options on-site and take advantage of 24-hour room service for a truly convenient stay. Tea and coffee facilities in each room ensure you can relax with a hot beverage anytime.

Convenient Location and Business Services

Situated near Nairobi National Museum and Westgate Shopping Mall, the hotel also offers a business centre and free private parking. For added convenience, Kenyatta International Conference Centre is just a short distance away.

Book your luxurious stay at The Concord Hotel & Suites for an unforgettable experience.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

1,284 reviews

Highlights

+Clean rooms
+Friendly staff
+Comfortable beds
+Good breakfast

Could Improve

–Pool was under maintenance
–Air conditioning issues
–Rude staff

Cleanliness7.6

Some reviews mentioned issues with cleanliness and maintenance.

Service8.9

Positive mentions of friendly staff and good service, despite some negatives.

Location8.8

Great location mentioned in reviews, contributing positively.

Room Quality8.6

Guests stated that the rooms were comfortable and cozy.

Amenities7.9

Negative feedback regarding the pool and other facilities.

Value for Money8.3

Mixed sentiments on pricing and value, with some reviews indicating overcharging.

Food and Beverage8.7

Compliments on the breakfast and restaurant offerings.

Overall Experience8.5

General consensus is a favorable stay, balancing positives and negatives.

Alnoor

Solo Traveller · Sep 2026

Liked:All

Disliked:All ok

via Nuitee

Francis

Couple · Aug 2026

Very comfortable place

Liked:Very big rooms

via Nuitee

Sports

Couple · Aug 2026

Liked:Amazing property and great staff

via Nuitee

Alnoor

Couple · Aug 2026

Liked:All ok

Disliked:All ok

via Nuitee

Location

How to Find Us

31 Wangapala Road, off 5th Parklands

Nairobi · ke

+254 711 111333

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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