Nairobi · ke
Nairobi Serena Hotel
9.2
Exceptional581 reviews
NAIROBI SERENA HOTEL
Nairobi · ke
Check-in / Check-out
From 12:00 PM · Until 10:00 AM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms
Location
Nairobi, ke
Luxurious Accommodation
Indulge in the elegant and spacious rooms at Nairobi Serena Hotel, adorned with warm colors and equipped with modern amenities for a comfortable stay.
Relaxation and Recreation
Unwind by the outdoor pool surrounded by swaying palm trees or pamper yourself at the on-site spa and fitness center, offering a rejuvenating experience for guests.
Fine Dining and Entertainment
Savor exquisite dishes at the fine-dining restaurant, sip on handcrafted cocktails at the Aksum Bar, or enjoy a variety of snacks at the poolside bar for a culinary journey.
Experience luxury and comfort at Nairobi Serena Hotel - book now for an unforgettable stay!
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Location
Policies
Check-in from 12:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
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Guest Reviews
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581 reviews
Highlights
Could Improve
Consistently mentioned as clean in multiple reviews.
Excellent service noted multiple times, with staff going out of their way to assist.
Location praised for its convenience and safety for jogging.
Rooms described as spacious and cozy.
Great amenities highlighted, particularly the spa and gym.
Generally good value, although some mentioned higher prices.
Food service well-reviewed, but some noted higher prices.
Overall superb experience repeatedly mentioned.
Branly
Solo Traveller · Aug 2026
via Nuitee
Mark
Couple · Aug 2026
Lux hotel with great amenities
via Nuitee
Mark
Couple · Aug 2026
Lux hotel with great food and amenities
via Nuitee
John
Solo Traveller · Aug 2026
via Nuitee