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Mandarin Oriental, Muscat

Muscat · OM

Mandarin Oriental, Muscat

0
  1. Hotel Collection
  2. /Hotels in Muscat
  3. /Mandarin Oriental, Muscat
Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingCovered parkingSecured parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Gift shops or newsstand, Conference space, Snorkeling nearby, Bicycle rentals nearby, Hiking/biking trails nearby

Location

Muscat, OM

Luxurious Spa Experience

Indulge in massages, body treatments, and facials at the spa for the ultimate relaxation during your stay.

Culinary Delights

With 5 restaurants, 2 poolside bars, and a bar/lounge, you'll be spoiled for choice when it comes to dining and unwinding with a drink.

Elegant Accommodation

Stay in one of the 150 beautifully decorated guestrooms, each with a fireplace, LED TV, and a private furnished balcony for a truly luxurious experience.

Book your luxurious stay at Mandarin Oriental, Muscat in the coveted Shati Al Qurum neighborhood for a memorable experience.

Loading rooms and rates...

Location

How to Find Us

2827 Way, Madinat Al Sultan Qaboos, Muscat

Muscat · OM

968-21038888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.1

Exceptional

67 reviews

Highlights

  • +Exceptional staff
  • +Beautiful location
  • +Great amenities

Could Improve

  • –Inconsistent housekeeping
  • –Awful check-in experience
Cleanliness8.0

Housekeeping issues were mentioned, including inconsistent towel service and cleanliness concerns.

Service10.0

Exceptional service from staff mentioned, especially in the restaurant and club lounge.

Location10.0

Great location on Qurum Beach appreciated by several reviewers.

Room Quality9.4

Rooms were described as beautiful, spacious, and well-equipped.

Amenities9.5

Excellent amenities including the pool area and club lounge services.

Value for Money8.9

Overall value was implied to be good, especially for the quality and service provided.

Food and Beverage9.5

Great breakfasts and restaurant service reported.

Overall Experience9.9

Overall experience reported as wonderful and memorable.

231AndrewM

Couples · Dec 2025

10

Comfortably relaxed

Liked:Stayed at the Mandarin Oriental 11/12/2025-17/12/2025, what a lovely hotel The Mandarin Oriental is, fabulously extravagant, wonderful location, everything just so but like any hotel it is the staff that make the experience complete without them you have a very grand shell, however, here the staff were exceptional to a person from the Management right the way down to the service staff who in my opinion are equally as important in making a stay pleasurable as the senior managers. Lets start with the room, we stayed in a Junior Mountain View Suite, totally amazing which gave us access to the Two Tree 58 Club Lounge, we had also booked half board the meals although from a reduced menu were exactly the same as those on the A La Carte menu. Special thanks to all the team in the Club Lounge Arefe, Krish,Atisi and Norbert much love to you all. When we arrived at 3.00am there was the most beautiful smiley face to there waiting to greet us, Marsya lovely lady bless you. Great respect to all the restaurant staff we encountered in Rawya and Essenza who were extremely helpful and courteous, thank you. I highly recommend the Mandarin Oriental, Fabulous Hotel in a great location on Qurum Beach.

via tripadvisor

LondonThumper

Family · Dec 2025

10

Mandarin Oriental, Muscat - Wonderful Stay

Liked:Travelled to Muscat with my Mother and we had a wonderful time at the MO. Intended to stay for three nights but ended up staying a week. Beautiful rooms, great valet service, reception staff so helpful but the highlight of the stay were our days spent round the pool and the impeccable attention from the staff at the restaurant, especially the Restaurant Supervisor, Otman. I can’t wait to visit again.

via tripadvisor

jennykvb

Couples · Nov 2025

6

Nice design/views + awful service = mediocre experience

Liked:Our recent stay was quite a disappointing experience. PROS: • Stunning lobby • Great breakfasts at the Club Lounge • Views from our balcony • Gigantic bed • The fastest elevators. We never had to wait! • The Mandarin Cake Shop • Sheryl, the Guest Relations Manager, who fixed the many issues of our stay. Unfortunately we found out she is leaving, which is a tragedy for this hotel. CONS: • Awful check-in experience. We arrived 2 hours early, so we accepted the fact that we couldn’t check in yet. But instead of offering the hot towel & tea service that we saw others receive, we were told to purchase coffee from the shop in the lobby. After almost 2 hours, still not receiving any updates from reception, we walked over and were told that our room WAS ready now. I don't know why zero effort was made to inform us. • Had to walk down the driveway for cabs. This seems to be a Muscat law. • Strange housekeeping. One day we’d have 3 face towels, another day we’d have zero. Once, we noticed brown sludge in the tub we never used.

via tripadvisor

Companion16616108886

Couples · Nov 2025

10

The best hotel service we've have

Liked:This is truely one of the best hotels we’ve ever stayed in. We did a lot of research before booking (there’s so much choice in Muscat!) and eventually chose to stay here for 4 nights at the beginning of our trip in Oman. The hotel is stunning from the moment you walk in. The decor is outstanding, the wallpapers, tiles, soft furnishings etc are all beautiful. But the attention to detail is what makes it stand out. The rooms are unbelievably well equipped. Down to having yoga mats for stretching after a long day of hiking, the small mirror in the shower to use for shaving or ensuring you’ve washed out all the shampoo out of your hair, and all the extra amenities you might need. The housekeeping team do an amazing job. Even down to tidying up all our cables, leaving a glasses cleaning cloth for our sunnies and leaving enough water to cover slightly more than we drank each day. The breakfast is huge with so much choice. The pool area is beautiful with lots of shade. There is always iced infused water available for you to stay hydrated at the pool. I would not hesitate in staying here again and would 100% recommend it.

via tripadvisor

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