Name: Mandarin Oriental, Munich
Address: Neuturmstrasse 1, Munich, 80331
Telephone: +49 89 290980
Rating: 9.4

WiFi availableFree WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Munich, de

Luxurious Accommodations

Experience the perfect blend of Oriental elegance and German charm in the spacious rooms and suites at Mandarin Oriental, Munich. Enjoy top-notch amenities such as Samsung entertainment systems, a free minibar, and luxurious marble bathrooms stocked with high-quality toiletries.

Culinary Excellence

Indulge in a culinary journey at Matsuhisa, Munich, where celebrity chef Nobu Matsuhisa's Japanese-Peruvian creations await. The Lounge offers a relaxing ambiance for afternoon tea, cake specialties, and international cuisine for all-day dining.

Wellness and Recreation

Unwind in style at the hotel's terrace boasting a 360-degree city view, perfect for enjoying summer snacks and drinks. Rejuvenate body and mind at the Turkish steam bath, Finnish sauna, fully-equipped fitness center, and modern exercise room.

Book your stay at Mandarin Oriental, Munich now and elevate your Munich experience to unparalleled heights!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

289 reviews

Highlights

+Excellent service
+Great location
+Luxurious accommodations

Could Improve

–Small gym
–Limited amenities

Cleanliness9.4

Housekeeping department is hardworking and does a fabulous job.

Service9.8

The customer service at the Mandarin Oriental was above and beyond.

Location9.8

Fantastic location in the heart of the city.

Room Quality9.3

Beautiful room with plenty of space.

Amenities8.4

The gym is extremely small, and the amenities could be improved.

Value for Money9.1

A wonderful choice for those who prioritize luxury and service.

Food and Beverage9.6

Breakfast buffet is probably the greatest ever known to man.

Overall Experience9.8

Excellent experience from start to finish, very memorable.

Emile

Family With Children · Aug 2026

An unforgettable experience like a fictional world.

Liked:The most beautiful hotel , I love the details it's like a royailty hotel.

Disliked:Accessing the roof was a problem with a stroller.

via Nuitee

Abdulaziz

Couple · Aug 2026

I fall in love with munich and this hotel was a crucial reason

Liked:Everything

Disliked:Nothing

via Nuitee

MICHAEL

Family With Children · Aug 2026

It wasn’t just a hotel, it was a luxury home designed to keep you in Munich.

Liked:Absolutely everything

Disliked:Nothing

via Nuitee

sourenz

Family · Aug 2026

Service- poor

Liked:The first impression is fantastic, receptionist at the desk and welcome person are very friendly and professional. The receptionist even walk you to your room telling about the hotel facilities. Rooms are fine, old wooden floor, limited furniture, but this is OK for western Europe. Problems come later: (a) first they know that 3 people have checked in, but placed only 2 sets of towels, sleepers missing, dental kit is only one (again not a big deal really), but then we we asked to complete the sets in took us 5 hours to wait and double reminder at the reception desk. (b) if you request additional sofa bed, make sure they do it properly, in our case the bed was missing proper mattress, there was 30 sm gap between the bed and the wal and pillows would fall inside.. couldn't sleep a minute in 750euro room (c) housekeeping stuff hardly speak English, I've asked for one additional pillow, firts they brought 3 towels, then set off bath coats, then 4 huge pillows and 4 blankets (this was quick funny though) (d) my son called reception for food service (menu or someone to come to take a order), it took 45 minutes and one additional call until someone knocked the door.. Conclusion- outside the hotel really shines and some receptionists are top helpful, but inside - housekeeping segment is very week and requirs improvement as well as communication between all departments

via tripadvisor

Location

How to Find Us

Neuturmstrasse 1

Munich · de

+49 89 290980

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027 A deposit may be required at the property.

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