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The Oriental Residency

Mumbai · IN

The Oriental Residency

7
Very Good418 reviews
  1. Hotel Collection
  2. /Hotels in Mumbai
  3. /The Oriental Residency
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Mumbai, IN

City Views and Modern Amenities

Located in the vibrant neighborhood of Bandra, The Oriental Residency offers stunning city views of Mumbai from its rooms. Each room is equipped with a flat-screen TV, safety deposit box, minibar, and tea/coffee making facilities. The private bathrooms feature convenient shower facilities for guests' comfort.

Dining Experience and Room Service

Indulge in a culinary journey at Soul Restaurant and Bar, serving a variety of seafood, Indian, and international dishes with vegetarian options. Guests can also enjoy 24-hour room service for a cozy dining experience in the comfort of their rooms.

Convenient Services and Location

The hotel provides round-the-clock front desk assistance, along with car rental, ticket bookings, and tour services for hassle-free travel. With free on-site parking and proximity to major airports and business centers like Bandra Kurla Complex, The Oriental Residency ensures a convenient stay for all guests.

Book your stay at The Oriental Residency for a memorable experience in Mumbai!

Loading rooms and rates...

Location

How to Find Us

P D Hinduja Marg

Mumbai · IN

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.0

Very Good

418 reviews

Highlights

  • +Friendly, professional staff (multiple mentions)
  • +Good location / central to needs
  • +Strong breakfast and restaurant
  • +Comfortable beds
  • +Several mentions of good value for money

Could Improve

  • –Poor cleanliness (mould, dirty windows, odors)
  • –Inconsistent housekeeping (linens changed only on request)
  • –Unreliable WiFi / TV connectivity and other amenities issues
  • –Some rooms small or not as pictured; maintenance problems
  • –Reports of staff soliciting tips and occasional service lapses
  • –Delays in room service
Cleanliness4.5

Multiple reviews mention mouldy rooms, filthy windows, hallway odors and infrequent bed-linen changes — cleanliness is a clear weak point.

Service9.0

Staff repeatedly praised as professional, warm and accommodating (several guests name staff members); some isolated reports of tip solicitation but overall service is a strong positive.

Location8.5

Frequently described as convenient and well-located (e.g., central Bandra, close to needs), though some note the surrounding streets are dirty and smelly.

Room Quality6.0

Mixed feedback: comfortable beds noted but rooms described as small, not as pictured, with maintenance issues (mould, noisy exhaust fan, TV connectivity problems).

Amenities5.5

Several complaints about WiFi reliability, cable/TV connectivity and lack of some facilities; hallways not air-conditioned were also noted.

Value for Money7.5

Many guests explicitly state 'good value for money' and praise the food/service for the price, though a minority complain about poor value or unexpected charges at checkout.

Food and Beverage8.0

Breakfast and on-site restaurant receive repeated positive mentions — breakfast described as awesome and many guests ate most meals there.

Overall Experience7.0

Overall mixed but generally positive: excellent staff and good food/location balance out cleanliness and maintenance issues for an overall solid stay.

SAMIR

Couple · Sep 2026

2

Not good

Liked:Location
Disliked:Not maintained properly Bathroom tiles broken Cockroches in the bathroom

via Nuitee

Jacqui

Family With Children · Sep 2026

10

My biggest regret is that I cant go back again!

Liked:Everything. LOVED the food, LOVED the restaurant cocktails, LOVED the price but LOVED LOVED LOVED staff from managers and waiters to cleaners, and after two separate visits I will miss them. ;)
Disliked:Having to leave the hotel at the end of my trip and saying goodbye. There was nothing bad, ever.

via Nuitee

bhageshwar

Solo Traveller · Aug 2026

9
Liked:Room and location
Disliked:Food quality was very good

via Nuitee

Ashlesh

Extended Group · Aug 2026

5

Good location but bad maintenance

Liked:Location
Disliked:No neat and highly under maintained

via Nuitee

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