The Oriental Residency

Multiple reviews mention mouldy rooms, filthy windows, hallway odors and infrequent bed-linen changes — cleanliness is a clear weak point.

Staff repeatedly praised as professional, warm and accommodating (several guests name staff members); some isolated reports of tip solicitation but overall service is a strong positive.

Frequently described as convenient and well-located (e.g., central Bandra, close to needs), though some note the surrounding streets are dirty and smelly.

Mixed feedback: comfortable beds noted but rooms described as small, not as pictured, with maintenance issues (mould, noisy exhaust fan, TV connectivity problems).

Several complaints about WiFi reliability, cable/TV connectivity and lack of some facilities; hallways not air-conditioned were also noted.

Many guests explicitly state 'good value for money' and praise the food/service for the price, though a minority complain about poor value or unexpected charges at checkout.

Breakfast and on-site restaurant receive repeated positive mentions — breakfast described as awesome and many guests ate most meals there.

Overall mixed but generally positive: excellent staff and good food/location balance out cleanliness and maintenance issues for an overall solid stay.