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Regency Hotel

Mumbai · IN

Regency Hotel

6.9
Good31 reviews
  1. Hotel Collection
  2. /Hotels in Mumbai
  3. /Regency Hotel
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 12:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Mumbai, IN

Prime Location near Transportation Hub

Regency Hotel, just 250 meters from Santacruz Railway Station, is a stylish retreat at Vakola Junction.

Modern Amenities and Services

Enjoy free Wi-Fi, parking, and a multi-cuisine restaurant. The rooms are equipped with satellite TV, minibar, and en suite bathrooms.

Convenience at Your Fingertips

Benefit from the business center, travel desk, and laundry services. Indulge in a variety of culinary delights at the on-site restaurant.

Experience comfort and convenience at Regency Hotel - book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

29K, Nehru Road, Vakola Junction, Santacruz East

Mumbai · IN

+91 22 6647 1000

Policies

Good to Know

Check-in & Check-out

Check-in from 12:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that in case of couples a valid marriage proof is required to be shown at the time of check-in. The right to admission is reserved by the hotel. *Aqua Metro – Gate B2 is conveniently located just outside the hotel entrance, offering seamless connectivity and easy access for guests. Please note that visitors are not allowed inside guest rooms for security and privacy reasons. Please note that local ID proofs are not accepted at the time of check-in. Please note that this property does not accept unmarried couples are not permitted to stay at the property. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.9

Good

31 reviews

Highlights

  • +Clean
  • +Conveniently located

Could Improve

  • –No nearby ATMs
Cleanliness7.5

The room was clean, contributing positively to the hotel's overall impression.

Service6.5

Standard service quality for a hotel of this rating.

Location8.1

Conveniently located in a busy area of Santa Cruz with easy access to local attractions.

Room Quality7.5

The room was quiet despite being near a highway, enhancing the staying experience.

Amenities6.5

Some amenities are lacking, such as nearby ATMs for currency access.

Value for Money6.0

Value is average due to the location's high foot traffic and accessibility.

Food and Beverage6.5

Food options are primarily local vendors rather than well-known chains.

Overall Experience6.5

Overall experience was positive, with some minor drawbacks.

Ruchi tripathy

Solo Traveller · Jul 2026

3
Disliked:The room ac was horrible the dinning area is like a cramped small area

via Nuitee

Xavier

Couple · Dec 2025

10

Amazing hotel conveniently located in busy area of Santa Cruz

Liked:Clean Located at Santa Cruz Metro Station. Very busy area with lots of street shops and vendors. Easy access to the Santa Cruz Skywalk. Very quiet room, even though located in front of highway. Mostly local vendors in the area, not the known names like Starbucks or KFC.
Disliked:No ATMs that we could find to obtain US Dollars with a credit or Debit card in the hotel vicinity.

via Nuitee

Toral

Solo Traveller · Feb 2025

3

If you are looking for rest and peaceful breakfast avoid

Liked:Staff where helpful and eager to please They did give complementary yogurt although I would have preferred paying for it and knowing that it would not be forgotten.
Disliked:Some staff got upset when negative feedback heard for other staff members. Was told that one of the waiting staff had gone to his village for a 2 month wedding. I was going to leave a tip for him however gave it to the staff who came to serve. Immediately the next day the waiting staff turned up. I had asked for yogurt with my dinner, the waiting staff forgot to bring it and when said needed change to tip he turned up with it. The toilet flush needed a magic touch to make it work so keep trying if it doesnt work first time. The bathroom smelled of cigarettes and food. So if you are happy with second hand smoking you will be ok with this hotel Overbooked with a large group of cricket kids. Bags on the floor in the breakfast area and not able to walk in between chairs to get to the breakfast buffet. No supervision from either the staff or the coachs to leave bags aside and no thought as to arrange seperate facilities for the large group or certain times where the breakfast area would not be accessible to others. Full money taken for bed and breakfast Very loud and noisy furniture both in breakfast area and bedrooms. wooden flooring sleeping late in morning definitely will be a problem. 🤕 Remodelling done on Saturday morning and sunday afternoon with chisel and hammer being pounded. So be sure to carry ear sound buffers. Sunday is not working hours! Instructions between staff members are announced in walkie talkies. Once told the hotel reception the problem, the problem not dealt with effectively. Infact to be more defiant the walkie talkie used in the opposite room to maximum volume. Staff 🤣 If you are not sure of your travel plans do not book this hotel on a day to day basis as they will tell you at the night before that you need to check out the next day as they have booked themselves fully. Booking.com did show two rooms available. Reception was told of plans but no alert.

via Nuitee

Mayank

Young Couple · Feb 2025

5

Passable

via Nuitee

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