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Hotel Universel Montréal

Montréal · ca

Hotel Universel Montréal

7.9
Very Good2,448 reviews
  1. Hotel Collection
  2. /Hotels in Montréal
  3. /Hotel Universel Montréal
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Free beach shuttle, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Montréal, ca

Luxurious Accommodations

Indulge in comfort with our well-equipped rooms featuring stunning views of the Olympic Stadium, free WiFi, and convenient amenities like coffee-making facilities and a fridge.

Dining Excellence

Savor delectable international cuisine at Le Toit Rouge Restaurant, offering a diverse menu for breakfast, lunch, and dinner. Enjoy the convenience of room service or explore outdoor dining during summer weekends.

Relaxation and Recreation

Unwind in style with our indoor and outdoor pools, perfect for a refreshing dip. Explore nearby attractions with our free shuttle service or opt for a leisurely BIXI bicycle ride. Don't miss out on the souvenir shop and tour desk for a memorable stay.

Experience comfort and convenience at Hotel Universel Montréal - book your stay today!

Loading rooms and rates...

Location

How to Find Us

5000 Rue Sherbrooke Est

Montréal · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, the credit card used to guarantee or pre-pay the reservation at time of booking must be presented upon check-in at the hotel. Please note that parking is limited and based on availability. On-site restaurant is temporarily closed. Hours vary for service. Please contact the property for details. Upon your arrival, proper ID stating home address must be presented to ensure each adult is part of same family bubble. If not, a 2nd room will be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOTEL UNIVERSEL MONTRÉAL

Guest Reviews

What Guests Say

7.9

Very Good

2,448 reviews

Highlights

  • +Comfortable beds
  • +Good location
  • +Helpful staff

Could Improve

  • –Poor cleanliness
  • –Uncomfortable room conditions
  • –High noise levels
Cleanliness7.2

Several mentions of poor cleaning standards and dirty installations.

Service9.2

General satisfaction with staff and service quality, particularly in helpfulness.

Location9.2

Good location for accessibility to attractions, though some found it slightly inconvenient.

Room Quality6.7

Complaints about noise, uncomfortable beds, and overall room conditions.

Amenities7.7

Mention of good facilities, but some comments on amenities not meeting expectations.

Value for Money7.7

Guests felt the hotel was overpriced for the quality received.

Food and Beverage7.2

Disappointing food quality at on-site dining options.

Overall Experience8.2

Mixed reviews with some positive aspects but significant room for improvement.

Stefanie

Solo Traveller · May 2026

4

Overpriced. Bad smell. No water pressure.

Liked:Bed was clean and confortable. Staff was very friendly.
Disliked:There was a terrible smell of smoke in the room. The shower curtains also smelled really bad. The air vent in the shower was full of heavy dust. There was no water pressure in the shower head and there was only very hot water, or very cold. Way overpriced for the quality.

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Mary Ellen

Family With Children · Apr 2026

5

The staff were polite and friendly but if you are looking for comfort this may not be ideal it is suitable mainly for sh

Liked:Good location
Disliked:* Room numbers were confusing and mixed up. * The shower was very poor, with almost no water pressure. * There were few pillows, and they were not comfortable. * Breakfast is not included and is charged separately.

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Judy

Solo Traveller · Apr 2026

7

Great place to stay

Liked:Comfortable and quiet
Disliked:Don't have any complaints

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Raymond

Solo Traveller · Apr 2026

9
Liked:Clean handy for us
Disliked:Nothing

via Nuitee