Name: Hotel Universel Montréal
Address: 5000 Rue Sherbrooke Est, Montréal, H1V 1A1
Rating: 7.9

Hotel Universel Montréal | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Montréal, ca

Luxurious Accommodations

Indulge in comfort with our well-equipped rooms featuring stunning views of the Olympic Stadium, free WiFi, and convenient amenities like coffee-making facilities and a fridge.

Dining Excellence

Savor delectable international cuisine at Le Toit Rouge Restaurant, offering a diverse menu for breakfast, lunch, and dinner. Enjoy the convenience of room service or explore outdoor dining during summer weekends.

Relaxation and Recreation

Unwind in style with our indoor and outdoor pools, perfect for a refreshing dip. Explore nearby attractions with our free shuttle service or opt for a leisurely BIXI bicycle ride. Don't miss out on the souvenir shop and tour desk for a memorable stay.

Experience comfort and convenience at Hotel Universel Montréal - book your stay today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.9

Very Good

2,559 reviews

Highlights

+Comfortable beds
+Good location
+Helpful staff

Could Improve

–Poor cleanliness
–Uncomfortable room conditions
–High noise levels

Cleanliness7.2

Several mentions of poor cleaning standards and dirty installations.

Service9.2

General satisfaction with staff and service quality, particularly in helpfulness.

Location9.2

Good location for accessibility to attractions, though some found it slightly inconvenient.

Room Quality6.7

Complaints about noise, uncomfortable beds, and overall room conditions.

Amenities7.7

Mention of good facilities, but some comments on amenities not meeting expectations.

Value for Money7.7

Guests felt the hotel was overpriced for the quality received.

Food and Beverage7.2

Disappointing food quality at on-site dining options.

Overall Experience8.2

Mixed reviews with some positive aspects but significant room for improvement.

Magdalena

Extended Group · Jun 2026

Liked:Location clean good breakfast

Disliked:No coffee in the loby

via Nuitee

MJTrecker

Solo Traveller · Jun 2026

Liked:The staff were very helpful. The room was great.

Disliked:The bar/restaurant not open on the sunday evening made things a little difficult

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Gregory

Family With Children · Jun 2026

Liked:I went on the adventure of a lifetime with my children. All they talked about was the pool at this hotel.

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Saravanan

Family With Children · Jun 2026

Liked:Staff was friendly

Disliked:I would not recommend this property, particularly for travelers visiting from Ontario with vehicles. During my stay, someone attempted to break into my car and completely smashed the passenger-side window. Although the theft was not successful, the incident was very distressing. I reported the matter to the hotel; however, I was disappointed with the response. The hotel did not appear to take responsibility for the security concerns, nor did they offer any goodwill gesture, compensation, or accommodation following the incident. While my experience may not reflect every guest’s stay, I would encourage visitors to exercise caution when parking their vehicles on the property and to avoid leaving any valuables inside.

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Location

How to Find Us

5000 Rue Sherbrooke Est

Montréal · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, the credit card used to guarantee or pre-pay the reservation at time of booking must be presented upon check-in at the hotel. Please note that parking is limited and based on availability. On-site restaurant is temporarily closed. Hours vary for service. Please contact the property for details. Upon your arrival, proper ID stating home address must be presented to ensure each adult is part of same family bubble. If not, a 2nd room will be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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