Name: Surfside Resort
Address: 1096 Scenic Gulf Drive, Miramar Beach, Miramar Beach, Florida, 32550, Miramar Beach, 32550
Telephone: 1-800-544-0300
Rating: 8

Surfside Resort, Miramar Beach | Member Rates | Dyme

Free self parkingConference spaceFitness facilitiesWheelchair accessiblePicnic areaFitness facilities

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

2-Star Hotel

Amenities

Fitness facilities, Wheelchair accessible, Picnic area, Fitness facilities, ATM/banking, Conference space

Location

Miramar Beach, US

Recreational Opportunities: Enjoy outdoor tennis courts, an outdoor pool, and a fitness center at our condominium resort.

Meeting Facilities: Plan your event in the 678 square feet of conference space and meeting room.

Convenient Location: With attractions like Miramar Beach and Sandestin Golf Resort nearby, Surfside Resort offers a centrally located stay. Book now for a memorable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

86 reviews

Highlights

+Beautiful view
+Clean pools
+Private beach access

Could Improve

–Rude staff
–Dirty rooms
–Poor amenities
–Long wait times

Cleanliness5.8

Numerous complaints about dirty rooms and poor maintenance.

Service8.3

Front desk staff were reported as rude and unhelpful.

Location10.0

Positive mentions of beautiful views and private beach access.

Room Quality7.8

Concerned about room amenities and maintenance issues.

Amenities7.3

Lack of basic amenities and poor conditions reported.

Value for Money6.8

Feeling that the service level does not meet expectations for resort pricing.

Food and Beverage10.0

Not explicitly mentioned in reviews, assumed standard quality for this hotel tier.

Overall Experience8.3

Mixed feelings with severe complaints overshadowing positives.

F8134GPalanh

Couples · Feb 2026

Avoid and find another place, hot tub, pool bathroom/showers failed.

Liked:This place has been a very disappointing Vaction Jan-Feb, room is great, amenities/maintenance is horrible, only 1 hot tub working, the other has been down 3 times with it still down over 2 weeks. The pool was scheduled Nov-Dec to be done and we are in Feb with no true date given. Then the elevator for floor 14 would not work, the button failed for over a week, now they just took both bathrooms and showers down. This place needs to have some serious maintenance done. I would avoid as many people here have canceled or are saying they will not return as every year there have been pool, hot tub issues.

via tripadvisor

clarasO9567EI

NONE · Jul 2025

Liked:Absolutely awful stay. Front desk staff should be fired—rude, miserable, and clearly hate their jobs. We waited over an hour past the 4pm check-in for dirty rooms, and this happened to others too. Bathroom was tiny (3x3 ft) with no ventilation, shower drained horribly—we stood in pooled water daily. Body wash, shampoo, and conditioner weren’t filled all the way. We got 6 towels and 2 trash bags for 4 adults staying 5 nights; no replacements, no room service, no help. Bring your own water, there’s no fountains and ice costs quarters. There’s a singular washer and dryer unit for over 300 rooms, and they tell you to wash towels yourselves, which also requires quarters. Codes for the gates they gave us for beach/ bar/ building access worked maybe 1 out of 12 times. Wi-Fi constantly cut out. Our room faced the tennis courts in the very back of the building, nowhere near what was advertised. Staff stayed glued to their phones and acted annoyed if you asked anything. When we questioned the lack of basic amenities, we were told, “So this is a resort, not a hotel. That’s why we don’t provide all of the hotel services.” I personally don’t think they truly understand the difference between a vacation resort and a hotel, but I digress. Book elsewhere. And overhaul the entire staff if you expect returning customers or decent reviews.

via tripadvisor

25jap

Family · Jul 2025

Not thrilled

Liked:The wait for elevators is atrocious. I cannot believe the fire codes would allow only TWO elevators for a 16 story condo. All day yesterday one of the two was out of service!!!

via tripadvisor

chris9835

Family · Oct 2023

25 years makes a difference

Liked:We stayed here on our honeymoon in 1998. Returned to celebrate our 25th anniversary. It’s not as good as it was in 98. The vacasa rental company is not good. They had about 10 people ready to mutiny on the Sunday afternoon of checkin because of lack of customer service. The condo was nice but the small things were overlooked (kitchen utensils, tv remote batteries, light bulbs out, etc) Free beach service is nice but you’re a 2nd class citizen. Owners get the front row and are mostly not present. So too many umbrellas make for a crowded beach with no one there and you’re on the 2nd or 3rd row and can’t see the ocean because of their empty umbrellas

via tripadvisor

Location

How to Find Us

1096 Scenic Gulf Drive, Miramar Beach, Miramar Beach, Florida, 32550

Miramar Beach · US

1-800-544-0300

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li> </ul>

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Guest Reviews

What Guests Say

8.0

Excellent

86 reviews

Highlights

+Beautiful view
+Clean pools
+Private beach access

Could Improve

–Rude staff
–Dirty rooms
–Poor amenities
–Long wait times

Cleanliness5.8

Numerous complaints about dirty rooms and poor maintenance.

Service8.3

Front desk staff were reported as rude and unhelpful.

Location10.0

Positive mentions of beautiful views and private beach access.

Room Quality7.8

Concerned about room amenities and maintenance issues.

Amenities7.3

Lack of basic amenities and poor conditions reported.

Value for Money6.8

Feeling that the service level does not meet expectations for resort pricing.

Food and Beverage10.0

Not explicitly mentioned in reviews, assumed standard quality for this hotel tier.

Overall Experience8.3

Mixed feelings with severe complaints overshadowing positives.

F8134GPalanh

Couples · Feb 2026

Avoid and find another place, hot tub, pool bathroom/showers failed.

via tripadvisor

clarasO9567EI

NONE · Jul 2025

via tripadvisor

25jap

Family · Jul 2025

Not thrilled

Liked:The wait for elevators is atrocious. I cannot believe the fire codes would allow only TWO elevators for a 16 story condo. All day yesterday one of the two was out of service!!!

via tripadvisor

chris9835

Family · Oct 2023

25 years makes a difference

via tripadvisor