Milan · IT

Crowne Plaza Milan City by IHG

Name: Crowne Plaza Milan City by IHG
Address: Via Melchiorre Gioia 73, Milan, 20124
Telephone: +39 02 6671 7715
Rating: 8.6

8.6

Excellent1,974 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Milan, IT

Luxurious Accommodations

Experience modern-style rooms at Crowne Plaza Milan City, equipped with satellite TV and elegant marble bathrooms for the ultimate comfort during your stay.

Gastronomic Delights

Indulge in the delectable breakfast buffet showcasing a variety of sweet and savoury treats, and savor international cuisine at the Metropolitan Restaurant for a culinary journey like no other.

Wellness and Leisure

Unwind at the well-equipped gym with stunning city views, relax in the Turkish bath and sauna, or pamper yourself with beauty treatments, ensuring a rejuvenating experience at Milan City.

Book now to elevate your stay at Crowne Plaza Milan City and create unforgettable memories in the heart of Milan.

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Location

How to Find Us

Via Melchiorre Gioia 73

Milan · IT

+39 02 6671 7715

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Mon, Sep 14, 2026 until Mon, May 31, 2027 Spa/wellness center is closed from 2027-01-31 until 2026-10-10 Fitness center is closed from 2027-01-31 until 2026-10-10 A deposit may be required at the property.

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Milan · IT

Crowne Plaza Milan City by IHG

8.6

Excellent1,974 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Milan, IT

Luxurious Accommodations

Experience modern-style rooms at Crowne Plaza Milan City, equipped with satellite TV and elegant marble bathrooms for the ultimate comfort during your stay.

Gastronomic Delights

Indulge in the delectable breakfast buffet showcasing a variety of sweet and savoury treats, and savor international cuisine at the Metropolitan Restaurant for a culinary journey like no other.

Wellness and Leisure

Unwind at the well-equipped gym with stunning city views, relax in the Turkish bath and sauna, or pamper yourself with beauty treatments, ensuring a rejuvenating experience at Milan City.

Book now to elevate your stay at Crowne Plaza Milan City and create unforgettable memories in the heart of Milan.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

1,974 reviews

Highlights

+Great location
+Exceptional service

Could Improve

–Check-in experience
–Cleanliness concerns

Cleanliness8.0

General sentiment is positive but specific mention of cleanliness is lacking in detail.

Service9.5

Overall friendliest and helpfulness of staff is highlighted across multiple reviews.

Location9.1

Conveniently located next to metro and close to the main train station.

Room Quality8.0

Primarily positive sentiments about room comfort; minor issues mentioned.

Amenities8.5

Standard quality for this hotel tier; no specific mentions.

Value for Money8.5

Standard quality for this hotel tier; reasonable for the location and service.

Food and Beverage8.5

Breakfast mentioned positively; no detail on other food options.

Overall Experience8.6

Strong positive sentiment with many guests expressing intent to return.

Diana

Solo Traveller · Sep 2026

Liked:The cleanliness and buffet breakfast

Disliked:When booking the hotel it did not disclose pool would be closed. Unfortunately pool closed 14/9.. Front office staff when checking in were not very polite. No orientation of hotel given. One staff member completely misinformed regarding breakfast rimes. Breakfast boxes organised were not delivered on our early check out. Very disappointing. For a large chain hotel they have many inconsistencies.

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Katrina

Family With Children · Sep 2026

Gorgeous hotel with lovely pool area and great food!

Liked:This is a great hotel, it’s super modern, with a high end luxurious feel and decor. Rooms were very nice and up to date, marble bathroom, smart TV. Restaurant was also great with a nice aesthetic, the breakfast buffet had a good selection of food. We also ate in the restaurant for dinner one evening, the food was delicious and beautifully presented. Pool area had a lovely relaxing vibe- it was a nice treat to sit in the sun & enjoy a glass of Prosecco by the pool after a busy day of sight seeing! The staff were also super helpful and the service was fantastic, in the restaurant, by the pool & on reception.

Disliked:The hotel is very conveniently situated right next to a metro station making it easy to get to the main sites, the Duomo, Galleria etc. We went out for a walk the first evening in the local area around and next to the hotel, to a pizzeria, we found the area was a little run down / scruffy, lots of the shops were closed with the shutters down in the daytime too (possibly because it was August). It felt a bit rough so we got an Uber back.

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Nancy

Solo Traveller · Sep 2026

Not worth the money

Liked:Yes but for €300 a night I would have expected a bit more

Disliked:The standard was not as expected. The sauna was also not working and it looked like the back part was missing. There was also no staff around. So I had to call for them to fix it,while I was sat there in my bikini. The pool area was also closed so not much worth for the price. Another thing I did not like was the behaviour of the office manager,she was very rude when it came to my payment of the city tax. It was told on the first night that I paid for it,after tapping my card. I was not told, that it was only on hold. So when she then asked me to pay it again, I told her that I already paid it. She was very standoffish and didn’t hesitate to slam her title in my direction. There is a way of dealing with situations like these and that was not it. The other receptionists were ok.

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Nancy

Couple · Sep 2026

Great stay. Would definitely go back.

Liked:Very clean and staff very friendly

Disliked:Nothing

via Nuitee

Location

How to Find Us

Via Melchiorre Gioia 73

Milan · IT

+39 02 6671 7715

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.