Miami Beach · us

Hotel Croydon

Name: Hotel Croydon
Address: 3720 Collins Avenue, Miami Beach, FL 33140
Telephone: +1 (305) 938-1145
Rating: 8.3

8.3

Excellent1,872 reviews

WiFi availableFree WiFiMisc parkingRestaurantRestaurant - ala carteSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, Breakfast available (surcharge), Full-service spa, Full-service spa, WiFi available, Free WiFi

Location

Miami Beach, us

Walkability

Walk

Bike

Located in Miami Beach, Florida, this South Beach Group hotel features an outdoor swimming pool and is 2 minutes' walk from the beach. Each room includes free WiFi, a flat-screen cable TV, and an iPod docking station. Bathrooms have towels and free toiletries. Enjoy a nightly happy hour with free drinks. The Tavern offers breakfast, lunch, and dinner all day and night. A spa and 24-hour reception are on-site.

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What’s On Nearby

Tue 20 · 9:00 AM · +2 more daysBillboard Latin Music WeekLatin music's industry summit.Mid-Beach6 min walkFrom $650

Tue 20 · 12:00 PM · +4 more daysMiami Spice at HakassanGlam Cantonese prix-fixe.Mid-Beach13 min walkFrom $45

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Croydon

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

3720 Collins Avenue

Miami Beach · us

+1 (305) 938-1145

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that prepaid credit cards and gift cards are not accepted as a method of payment. This is a 100% nonsmoking property. The penalty of $250 applies for smoking on-site and will be charged to the guest's card on file. Pets are welcome. The weight limit is 25 lbs and an additional $250 pet incidentals deposit (per pet) is required upon check-in. The deposit will be refunded upon successful room inspection. Pets must be accompanied and leashed at all times. Please note the credit card used for booking must match the name on the reservation and be presented for payment at check-in. The cardholder must be present at check-in with his or her government-issued photo ID. All guests must show a photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Miami Beach · us

Hotel Croydon

8.3

Excellent1,872 reviews

WiFi availableFree WiFiMisc parkingRestaurantRestaurant - ala carteSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, Breakfast available (surcharge), Full-service spa, Full-service spa, WiFi available, Free WiFi

Location

Miami Beach, us

Walkability

Walk

Bike

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

1,872 reviews

Highlights

+Excellent location close to the beach and transport
+Generally clean rooms and comfortable layouts
+Pool and rooftop terrace available
+Some helpful staff (notably Adriana)
+Breakfast included in some stays

Could Improve

–Inconsistent housekeeping (missed cleanings, delayed bedding changes)
–Mixed/poor service in places; deposit/refund issues reported
–Breakfast often limited or poor (cold eggs, little variety)
–Standalone AC unit blocking window and noisy appearance
–High pet fee compared to nearby hotels
–Occasional elevator problems

Cleanliness8.2

Mixed reports: several guests called the hotel 'muy limpio' and 'clean', but multiple reviews describe missed housekeeping (rooms not cleaned first two nights, bedding delays) and inconsistent service from housekeeping.

Service7.4

Service is uneven: a few staff (notably Adriana) praised as helpful, but there are multiple complaints about poor service, politeness issues at the front desk, a disputed security deposit refund, and inconsistent housekeeping responsiveness.

Location9.6

Consistently excellent: numerous reviewers highlight the prime location a block from the beach, easy access to transport/trolley and downtown, and convenient nearby shops—the standout positive across reviews.

Room Quality8.1

Generally comfortable rooms with some positives (partial ocean views, spacious standard king), but issues noted such as a too-soft mattress for some guests and a standalone AC unit with an exhaust pipe that restricted window use.

Amenities8.5

Good amenities cited (pool, rooftop terrace/suite) and included breakfast for some; negatives include a slow/broken elevator during one stay. Overall amenities are a strength with occasional operational problems.

Value for Money7.9

Mixed value: location and price are attractive for South Beach, but extra fees (notably a high $250 pet fee compared to nearby hotels) and deposit/refund issues reduced perceived value for some guests.

Food and Beverage6.9

Several guests found the breakfast limited or poor (very small variety, cold eggs, sparse fruit presentation), though a few reviews called breakfast 'excellent'—overall sentiment leans negative to lukewarm.

Overall Experience9.8

Overall sentiment skews positive due to exceptional location, clean rooms for many guests, helpful individual staff members, and good amenities; service and breakfast issues reduce satisfaction for some but do not outweigh location-driven positive stays.

Rael

Solo Traveller · Oct 2026

Liked:The staff were absolutely lovely and the rooms were clean and nicely presented

Disliked:The gym was located on the open roof, so it's difficult to work out during the day when the sun is at its peak. The free breakfast isn't that nice. I tried two different options, but got to the point where I would pay for breakfast elsewhere for something nicer/more variety

via Nuitee

Azzaro

Couple · Sep 2026

I was satisfied with my stay. The location was excellent, the room was clean, and the hotel was in a very convenient are

Liked:I really enjoyed my stay at the Croydon Hotel. The location was excellent, the room was clean and comfortable, I especially liked the quiet atmosphere and the easy access to Miami Beach.💕🇺🇸🇺🇸

Disliked:Unfortunately, I was disappointed with my stay. The service was not very good, and the breakfast was limited to only three choices. The eggs were cold. I also paid a $100 security deposit, but I only received $80 back. Overall, I expected better service and a better breakfast experience.

via Nuitee

Olesia

Solo Traveller · Sep 2026

Good option in a great location, but the cleaning service needs work

Liked:The hotel overall is decent. I had a standard king room, fairly spacious, with a partial ocean view, which was definitely a plus. Breakfast was good and included with the room, not a huge selection, but pretty tasty. The front desk staff were mostly attentive and responsible, and genuinely tried to help - but not all of them, a few just weren't great at being polite with guests. The location is convenient - quiet, but you can easily walk to downtown along a nice boardwalk. There's a little grocery store nearby, plus a CVS. The beach is right across the street, but honestly every hotel in Miami Beach is close to the beach :)

Disliked:There is a problem with room cleaning. If housekeeping shows up while you're still in the room and you ask them to come back later, chances are no one will. After 5 days I asked for the bedding to be changed, and they couldn't get it done in one go - I had to remind the front desk three days in a row, which was annoying. Housekeeping may come in even if you've got the "Do Not Disturb" sign up - they don't speak English, and honestly I don't get why they can't learn that one standard phrase, since it's literally meant for them. The mattress was too soft for my taste, but if your back's fine, it's not a big deal. The pet fee was $250, which was a lot more than at other hotels nearby.

via Nuitee

Zahid

Extended Group · Sep 2026

10 out of 10

Liked:Location

Disliked:Nothing

via Nuitee

What’s On Nearby

Tue 20 · 9:00 AM · +2 more daysBillboard Latin Music WeekLatin music's industry summit.Mid-Beach6 min walkFrom $650

Tue 20 · 12:00 PM · +4 more daysMiami Spice at HakassanGlam Cantonese prix-fixe.Mid-Beach13 min walkFrom $45

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Croydon

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Location

How to Find Us

3720 Collins Avenue

Miami Beach · us

+1 (305) 938-1145

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.