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Grand Beach Hotel Surfside West

Miami Beach, United States

Grand Beach Hotel Surfside West

7.7
Very Good337 reviews

9418 Collins Avenue

9418 Collins Avenue

  1. Hotels
  2. /Hotels in Miami Beach
  3. /Grand Beach Hotel Surfside West
WiFi availablePaid WiFiParkingValet parkingPrivate parkingSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Miami Beach, United States

Walkability

Walk Score® by Redfin
80
Walk
65
Bike

Luxurious Beachfront Property

Rooftop Pool and Hot Tubs

Indulge in relaxation at the rooftop outdoor pool with 2 hot tubs offering stunning views of the city.

Oceanfront Pools and Full-Service Spa

Enjoy access to oceanfront outdoor pools and a luxurious spa at Grand Beach Hotel Surfside Oceanfront, located just across the property.

Fine Dining and Sky Bar

Experience exquisite French-inspired cuisine at The Restaurant and unwind with drinks at one of the 3 on-site bars, including a rooftop sky bar.

Book your stay now at Grand Beach Hotel Surfside West for a lavish beachfront experience in Miami Beach.

Loading rooms and rates...

Location

How to Find Us

9418 Collins Avenue

Miami Beach, United States

+1 305-674-8666

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Grand Beach Hotel Surfside West

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The credit card used for deposit must be presented at time of check in and the ID of the credit card holder will be verified at the time of check in. Please note Breakfast Included rates include breakfast for 2 adult guests only. Please note that an amount of USD 100 per day will be held on your credit card for possible incidental charges. Please note that if booking with a debit card the bank associated with card may take time to release the hold on funds. Please note the resort fee is payable at check out and includes: - 2 beach chairs - 1 beach umbrella - 1 welcome drink - Fitness centre access - Internet access Breakfast is offered across the street at the sister property, Grand Beach Hotel Surfside Oceanfront. The property is 100% smoke-free throughout. A minimum fee of USD 300.00 will be assessed if smoking occurs. Designated outdoor smoking areas are available. Please note that pets will incur an additional charge of 100 USD + taxes per pet per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.7

Very Good

337 reviews

Highlights

  • +Excellent location / beach access
  • +Large rooms / two bathrooms
  • +Some friendly or prompt staff reported
  • +Generally clean rooms reported by some guests
  • +Good gym and lobby facilities reported in prior stays (but not consistently available)

Could Improve

  • –Air conditioning frequently malfunctioning
  • –Front desk / service sometimes rude or unhelpful
  • –Amenities (gym, pool, beach access) often unavailable or restricted
  • –Pool and beach cleanliness issues
  • –Broken or missing in-room items (TV, sofa bed, fridge door)
  • –Noise thin walls, uncomfortable beds reported
  • –Problems with charges / prepayment and refund handling
  • –Elevator/parasols often broken or limited availability
Cleanliness6.5

Mixed reports: some rooms described as clean and comfortable, but multiple guests reported dirty pools, uncleaned beach, and cleaning only after complaints.

Service6.8

Inconsistent service: several reviews note rude or unhelpful front desk staff and poor handling of issues (AC, access), while a few mention prompt or pleasant staff in other stays.

Location9.8

Strong positive consensus: repeatedly praised for excellent, convenient location and beach access in many reviews.

Room Quality7.5

Mixed: some guests enjoyed large rooms with two bathrooms, but there are frequent issues with air conditioning, damaged TVs, missing sofa beds and uncomfortable mattresses reported.

Amenities7.7

Inconsistent availability: property generally offers pool, gym and beach access, but several guests reported gym/pool/beach closed or restricted (e.g., sold out to events), broken parasols, and limited pool service.

Value for Money7.8

Mixed perceptions: some guests accept the cost given location and room size, but others complained about full charges despite restricted access to amenities and issues with prepayment/refunds.

Food and Beverage7.5

Limited mentions: occasional problems such as no breakfast available or restricted restaurant/pool access, but overall few detailed comments on F&B quality.

Overall Experience8.0

Overall mixed but leaning positive due to excellent location and several good room features; tempered by recurring maintenance, service and amenity availability issues.

jonathan

Couple · Jul 2026

5
Liked:Great location
Disliked:No access to beach or pool when I arrived due to football. Upstairs pool dirty and not cleaned well.

Emmanuel

Couple · Jul 2026

3

The property scammed all its visitors by selling out the property to FIFA

Liked:Generally a clean hotel with prompt maintenace and 2 washrooms per room with a queen bed and futon
Disliked:We booked the hotel as we have had good experiences in the past with their great gyms, lobbies, balconies, beach access, classes. The property was sold out to FIFA related client and NONE of those amenaities were available. no gym, no balconies, no beach access, no classes, ... they were uspposed to deduct the resort fees from day one and never did. We are working on a refund currently with booking.com and the property. The staff was hit or miss. either they were dear in headlights useless or they were kind but still useless. They never charged less due to their selling out all the ervices.. this is fraudulent.

Jose

Couple · Jun 2026

8

Perfect location, needs a face lift

Liked:Needs some work in the rooms and pool
Disliked:Pool service and facilities

Michael

Solo Traveller · Jun 2026

1

No sofa bed as listed

Disliked:The room was listed that it has a sofa bed which it didn't. I would stay elsewhere.

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