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Grand Beach Hotel Surfside

Miami Beach, United States

Grand Beach Hotel Surfside

7.6
Very Good1,245 reviews

9449 Collins Avenue

9449 Collins Avenue

  1. Hotels
  2. /Hotels in Miami Beach
  3. /Grand Beach Hotel Surfside
WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Miami Beach, United States

Walkability

Walk Score® by Redfin
80
Walk
65
Bike

Luxurious Beachfront All-Suite Hotel

Oceanfront Pools and Rooftop Pool: Enjoy the luxury of 2 oceanfront pools and a rooftop pool, perfect for soaking up the sun and enjoying the stunning views of Surfside Beach.

Dining and Entertainment: Indulge in espresso and gelato treats at the bar, sip on refreshing beverages at the poolside cocktail bar, and savor dishes inspired by classic French cuisine with international influences at the on-site Restaurant.

Convenience and Comfort: From free WiFi and private balconies with ocean views to hot tubs, fitness center, and business center, Grand Beach Hotel Surfside ensures a comfortable and convenient stay for all guests.

Experience the ultimate beachfront getaway at Grand Beach Hotel Surfside - book now for an unforgettable stay by the ocean!

Loading rooms and rates...

Location

How to Find Us

9449 Collins Avenue

Miami Beach, United States

+1 305-534-8666

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Grand Beach Hotel Surfside

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests under the age of 21 can only check-in with a parent or official guardian. The credit card used for deposit must be presented at time of check in and the ID of the credit card holder will be verified at the time of check in. Please note that an amount of USD 100 per day will be held on your credit card for possible incidental charges. Please note that if booking with a debit card the bank associated with card may take time to release the hold on funds. The following perks are included in our Resort Fee: Welcome Glass of Prosecco upon arrival Welcome Florida Oranges High speed Wi-Fi throughout the hotel (unlimited devices) Beach service including chair(s) and umbrella Access to fitness center Health and wellness program to include Daily rooftop yoga Sunset meditation Total body workout class Abs and gluts class Unlimited local calls Unlimited toll-free calls In-room coffee & tea Boarding pass printing Breakfast charge does not include taxes and gratuity. Special rates including breakfast only include breakfast for 2 guests. The property is 100% smoke-free throughout. A minimum fee of USD 300.00 will be assessed if smoking occurs. Designated outdoor smoking areas are available. Please note that pets will incur an additional charge of $100 + taxes per day, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

1,245 reviews

Highlights

  • +Excellent beachfront location
  • +Direct beach access and good beach service
  • +Comfortable beds and good room views in many rooms
  • +Occasional in-room extras (e.g., Nespresso)
  • +Quiet area near shops and transport

Could Improve

  • –Very noisy air-conditioning reported repeatedly
  • –Inconsistent and sometimes poor housekeeping; reports of dirty rooms
  • –Front desk/service staff described as rude or unhelpful; missed room cleanings
  • –Perceived high prices and poor value (expensive breakfast, extra charges)
  • –Room issues in some cases: leaks, low water pressure, broken bathroom door
  • –Cold pools and some noisy balcony motors
Cleanliness5.0

Multiple reviews mention dirty rooms, inconsistent housekeeping, missing items after cleaning and an explicit 'Tudo muito sujo' / 'Dirty' comment — cleanliness is below average and uneven across rooms.

Service5.5

Service is inconsistent: several reports of rude or unhelpful front-desk staff, missed room cleanings and poor organisation, but there are positive notes about beach staff and occasional helpful interactions, leading to an overall mixed-but-concerning rating.

Location10.0

Location is a consistent strength: many reviewers praise the beachfront position, proximity to shops and bus stops, and a quiet beach area — this is the hotel's main positive.

Room Quality9.0

Rooms receive mixed comments: comfortable beds and good views in many rooms, but several guests report severe issues (leaks, low water pressure, bathroom door problems) and widespread noisy in-room air-conditioning; overall rooms can be very good but with noticeable variability.

Amenities9.5

Amenity highlights include direct beach access, attentive beach service and occasional extras (e.g., Nespresso in some rooms). Some amenities have issues (cold pools, noisy balcony motors), but the beachfront amenities and beach service are strong overall.

Value for Money5.3

Many guests call the hotel expensive (even charging for basic items) and criticise pricey/underwhelming breakfast; value is perceived as poor to mediocre despite the strong location.

Food and Beverage8.5

Food & beverage receives mixed feedback: breakfast is described as expensive and not great by some, and there are complaints about limited coffee service, yet availability of beach service and in-room coffee (in some rooms) provides solid options.

Overall Experience8.0

Overall impressions are mixed: exceptional location and good amenities lift many stays, but recurrent problems (noise from AC, service failures, cleanliness issues and some safety/security incidents) lead to a polarized experience for guests.

Yechzkael

Solo Traveller · Nov 2026

1

Very disappointed

Disliked:I’m trying for the last week to get an invoice. They cannot even get an invoice Even though it’s their responsibility, they are sending me to booking And booking repeatedly is letting them know it’s irresponsible But they cannot get even that right

Steeve

Family With Children · Nov 2026

1

We paid for room at the surfside beach hotel and they put us

Liked:We booked the hotel surfside on the beach and paid for it in advance and when we arrived the hotel was overbooked and they put us on their hotel located on the opposite side of the street with zero beach / view on old warehouses and there was bird popping all day and night on our balcony. Crazy story but it’s true !!! Shame on them for doing this to us , we were regular customers but we will NEVER come back.
Disliked:We did not like their cleaning staff they don’t know how to clean a room properly ! We did not like that they overbooked the hotel and shipped us to their small hotel next door they did not even reimbursed us for their mistakes we paid full price in advance and this was a mistake on our end. We will never return !!

Emma

Family With Children · Oct 2026

8
Liked:Right on the beach, close to a few shops, close to bus stop, nice quiet area
Disliked:Pools were cold

Anastasiia

Couple · Oct 2026

2
Disliked:The rooms are nice, but the worst part was the air conditioning. It was incredibly loud, and we could barely sleep at night. The evening front desk staff was also rude and unfriendly. My friend stayed in a separate room and had problems as well. Security aggressively banged on her door in the middle of the night and threatened her. This was completely unacceptable!

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