Name: Boulan South Beach
Address: 2000 Collins Avenue, Miami Beach, Florida, 33139, Miami Beach, 33139
Telephone: 1-305-6743315
Rating: 8.2

Boulan South Beach, Miami Beach | Member Rates | Dyme

Wheelchair accessible parkingSelf parking (surcharge)Covered parkingSecured parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Boat tours nearby, Fitness facilities, Proposal/romance packages available, Express check-out, Parasailing nearby, Electric car charging station

Location

Miami Beach, US

Experience luxury and leisure at Boulan South Beach, your perfect getaway in Miami Beach.

Recreational Oasis

Unwind in our stunning outdoor pool or rejuvenate at the 24-hour health club. For ultimate relaxation, indulge in the hot tub, and enjoy personalized service from our concierge.

Culinary Delights

Savor delectable American cuisine at Orange Blossom, featuring an inviting bar/lounge. Prefer dining in? Room service is available during limited hours to cater to your cravings.

Comfort and Convenience

Retreat to one of our 100 air-conditioned rooms, equipped with iPod docking stations and flat-screen televisions. Sleep soundly on plush pillowtop beds with Egyptian cotton sheets, and enjoy designer toiletries to enhance your stay.

Don't miss the chance to elevate your Miami experience—book your stay at Boulan South Beach today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

219 reviews

Highlights

+Friendly staff
+Good location
+Nice spacious rooms

Could Improve

–Rude service
–Dirty rooms
–Pool closed

Cleanliness6.3

Multiple reviews mentioned dirty rooms and roaches, indicating poor cleanliness.

Service8.2

Most mentions referred to rude staff and poor service, negatively impacting the rating.

Location10.0

Positive mentions about the location being close to attractions in Miami Beach.

Room Quality7.2

Some reviews noted stains and broken fixtures; however, a few expressed satisfaction with room quality.

Amenities6.7

Repeated mentions of the pool being closed and lack of accessible amenities.

Value for Money9.7

Some reviews indicated satisfaction considering price versus size of accommodation.

Food and Beverage9.3

Positive feedback on food and refreshments offered at the hotel.

Overall Experience8.2

Mixed feedback; some had a great stay, while others were very displeased.

Davina

Couple · Jul 2026

Liked:Nice rooms just not as the pictures show

Disliked:The doors are stiff hard to open there were cracks on the floor especially the stairs leading up to the rooftop in the penthouse, there were holes in the wall

via Nuitee

Melissa

Couple · Jun 2026

Frequent guest considering other options

Liked:What I Loved About My Stay I usually stay at Boulan for at least part, if not all, of my time in Miami Beach. I keep coming back because of the comfort and familiarity of the one-bedroom apartment with a balcony, along with the amenities and unbeatable proximity to the beach and everything South Beach has to offer. But I have noticed several changes, concerns and issues I will discuss in the next section you should consider. The bed, linens, and sheets are high quality, and I sleep incredibly well every time I stay. The pillows are perfection. Most rooms offer views of Collins Avenue, and depending on your floor, you may even catch a glimpse of the ocean. I enjoy watching the activity at the Setai across the street and the constant energy of the neighborhood. It can be noisy at times, so keep that in mind if you’re a light sleeper. One of my favorite parts of the stay is starting the morning on the balcony with an espresso from the in-room Illy machine. It’s the perfect South Beach ritual. The pool is nice and well-maintained, although it would be even better if music were played more consistently throughout the day. I always book a one-bedroom unit with a balcony, and the layout works perfectly for longer stays. Having a washer and dryer is incredibly convenient, and I appreciate the two bathrooms, soaking tub, and dedicated space to sit and do my makeup. Another small but important detail: the apartment is always kept at a comfortable temperature, which makes it feel even more like home.

Disliked:I have stayed at Boulan dozens of times over the past four years, which is why I’ve been particularly disappointed by some of the changes I’ve observed during my recent visits. I typically visit Miami 3–7 times per year, with stays lasting 7–10 days. Over the past several years, I have increasingly chosen to split my stays between multiple properties because my overall satisfaction with the guest experience at Boulan has gradually diminished. There is a noticeable difference compared to the level of hospitality, graciousness, attentiveness, and attention to detail that I experienced during my earlier visits, those qualities caused me to be returning guest. It simply is not the same overall guest experience anymore—there is something different in the air. I've chosen this property again and again, but one of my biggest disappointments has been the lack of recognition and appreciation for that loyalty. After dozens of stays, I would expect to be remembered, appreciated, welcomed back, and made to feel valued as a repeat guest. Instead, during my last several visits, the experience has often felt impersonal and cold, and unaware I had ever visited previously. There is a tension that feels palpable among the staff, even during guest interactions, and it affects the overall atmosphere. While the front desk team has remained professional, interactions have frequently felt transactional rather than genuinely warm, sincere, and welcoming. The personalized touches that once stood out—such as acknowledging special occasions or recognizing returning guests—have diminished significantly and, in many cases, no longer occur. What makes this particularly frustrating is that small gestures would go a long way. A sincere welcome back, recognition of a returning guest, or other thoughtful touches can make a meaningful difference and help create the boutique luxury experience guests expect.

via Nuitee

Tyree

Couple · Jun 2026

Liked:It was near everything

Disliked:The terrace furniture was dirty couldn’t sit out there

via Nuitee

melaniehansome

Solo Travel · Jun 2026

Awesome

Liked:The staff was all very helpful and showed a lot of hospitality.The gentleman at the front desk the manager, the maintenance guy, the bellsman they was helpful my whole stay only encounter was one interaction over at the orange blossom restaurant the bartender rejected me because of a shirt that I had on which was almost similar to the same size shirt the previous day when I went in that confused me I just didn't return but overall I love this hotel.

via tripadvisor

Location

How to Find Us

2000 Collins Avenue, Miami Beach, Florida, 33139

Miami Beach · US

1-305-6743315

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pool access available from 9:00 AM to 7:00 PM.
Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

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Guest Reviews

What Guests Say

8.2

Excellent

219 reviews

Highlights

+Friendly staff
+Good location
+Nice spacious rooms

Could Improve

–Rude service
–Dirty rooms
–Pool closed

Cleanliness6.3

Multiple reviews mentioned dirty rooms and roaches, indicating poor cleanliness.

Service8.2

Most mentions referred to rude staff and poor service, negatively impacting the rating.

Location10.0

Positive mentions about the location being close to attractions in Miami Beach.

Room Quality7.2

Some reviews noted stains and broken fixtures; however, a few expressed satisfaction with room quality.

Amenities6.7

Repeated mentions of the pool being closed and lack of accessible amenities.

Value for Money9.7

Some reviews indicated satisfaction considering price versus size of accommodation.

Food and Beverage9.3

Positive feedback on food and refreshments offered at the hotel.

Overall Experience8.2

Mixed feedback; some had a great stay, while others were very displeased.

Davina

Couple · Jul 2026

Liked:Nice rooms just not as the pictures show

Disliked:The doors are stiff hard to open there were cracks on the floor especially the stairs leading up to the rooftop in the penthouse, there were holes in the wall

via Nuitee

Melissa

Couple · Jun 2026

Frequent guest considering other options

via Nuitee

Tyree

Couple · Jun 2026

Liked:It was near everything

Disliked:The terrace furniture was dirty couldn’t sit out there

via Nuitee

melaniehansome

Solo Travel · Jun 2026

Awesome

via tripadvisor