Name: Canopy By Hilton Memphis Downtown
Address: 164 Union Avenue, Memphis, TN 38103
Rating: 9

Canopy By Hilton Memphis Downtown | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Memphis, us

Modern Accommodation in the Heart of Memphis Downtown

Luxurious Amenities

Canopy By Hilton Memphis Downtown offers a range of luxurious amenities to make your stay unforgettable. From the convenience of a fitness centre and private parking to indulging in delicious meals at the on-site restaurant and bar, we have everything to cater to your needs.

Exceptional Service

Our 4-star hotel prides itself on providing exceptional service to our guests. With free WiFi, room service, and a 24-hour front desk, we ensure that you have a seamless and enjoyable experience throughout your stay.

Prime Location

Situated just steps away from popular attractions such as AutoZone Park and Orpheum Theater, our hotel is the perfect choice for travelers looking to explore the vibrant city of Memphis. Book your stay at Canopy By Hilton Memphis Downtown and immerse yourself in the rich culture and history this city has to offer.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

645 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Dirty bathroom
–Uncomfortable beds
–High drink prices

Cleanliness8.3

Issues with dirty bathroom floors and a cracked sink were mentioned.

Service9.8

Valet staff and front desk staff were highlighted as friendly and helpful.

Location9.8

Several reviews praised the location as great and convenient.

Room Quality8.3

The beds were described as uncomfortable and the key system was problematic.

Amenities9.3

Mixed feedback on bar amenities due to items being out of stock.

Value for Money8.8

Concerns about high costs for drinks and parking compared to overall experience.

Food and Beverage7.8

Breakfast issues, expensive restaurant services, and out of stock items were highlighted.

Overall Experience9.8

Despite some issues, the experience was largely positive due to service and location.

keyonna

Solo Traveller · Jul 2026

Liked:I like that the staff were very accommodating! The room was really clean and the bed was so comfortable

Disliked:I didn't like that the air conditioner wasn't cutting on for a while even after i adjusted it. I woke up at 3 am sweating and after adjusting it finally started working but it was several hours later

via Nuitee

Andrew

Couple · Jun 2026

Worth the stay

Liked:Everything, great location, clean, it was a very nice place to stay

Disliked:The a/c could be cooler, it would only go down to 72, would be nice to go a little lower I was hot all night

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Derek

Couple · Jun 2026

We weren’t in the room much but when we were, we slept really well.

Liked:The room was very comfortable and it was centrally located to everything we wanted to see.

Disliked:I have no complaints about the property.

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Cassandra

Couple · May 2026

Will book again!!!

Liked:Everything

Disliked:Nothing

via Nuitee

Location

How to Find Us

164 Union Avenue

Memphis · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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