Name: Canopy By Hilton Memphis Downtown
Address: 164 Union Avenue, Memphis, TN 38103
Telephone: +1 901-479-1001
Rating: 9

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Memphis, us

Modern Accommodation in the Heart of Memphis Downtown

Luxurious Amenities

Canopy By Hilton Memphis Downtown offers a range of luxurious amenities to make your stay unforgettable. From the convenience of a fitness centre and private parking to indulging in delicious meals at the on-site restaurant and bar, we have everything to cater to your needs.

Exceptional Service

Our 4-star hotel prides itself on providing exceptional service to our guests. With free WiFi, room service, and a 24-hour front desk, we ensure that you have a seamless and enjoyable experience throughout your stay.

Prime Location

Situated just steps away from popular attractions such as AutoZone Park and Orpheum Theater, our hotel is the perfect choice for travelers looking to explore the vibrant city of Memphis. Book your stay at Canopy By Hilton Memphis Downtown and immerse yourself in the rich culture and history this city has to offer.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

655 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Dirty bathroom
–Uncomfortable beds
–High drink prices

Cleanliness8.3

Issues with dirty bathroom floors and a cracked sink were mentioned.

Service9.8

Valet staff and front desk staff were highlighted as friendly and helpful.

Location9.8

Several reviews praised the location as great and convenient.

Room Quality8.3

The beds were described as uncomfortable and the key system was problematic.

Amenities9.3

Mixed feedback on bar amenities due to items being out of stock.

Value for Money8.8

Concerns about high costs for drinks and parking compared to overall experience.

Food and Beverage7.8

Breakfast issues, expensive restaurant services, and out of stock items were highlighted.

Overall Experience9.8

Despite some issues, the experience was largely positive due to service and location.

Dina

Family With Children · Aug 2026

Liked:Everything was great

via Nuitee

rosalindg2022

Family · Jul 2026

The jet lag treat for a hometown visit

Liked:This is a lovely hotel. The room was large enough for two and the location in downtown Memphis was the most convenient for my visit. The staff, restaurant and bar area were all excellent. The food from the restaurant was great southern cooking with terrific wait service. In my international travel, I truly enjoy treating myself to a little luxury while visiting my hometown.

via tripadvisor

sarahcW4779CS

Family · Jul 2026

Memphis adventure July 2026

Liked:Nice friendly staff crew that pays attention to detail

via tripadvisor

steveeL1881FY

Couples · Jul 2026

Nice Hotel, Small Room

Liked:We enjoyed our stay. The bed was comfortable, the bathroom was great, and the shower was amazing. However, the room was small, there were no comfortable chairs to sit in, and the noise from the ballpark was deafening. Being so close to a noisy ballpark, I would not stay here during baseball season.

via tripadvisor

Location

How to Find Us

164 Union Avenue

Memphis · us

+1 901-479-1001

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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