Shadow Play by Peppers, Melbourne | Member Rates

Name: Shadow Play by Peppers
Address: 308 - 320 City Road, Melbourne, 3000
Rating: 8.1

Shadow Play by Peppers, Melbourne | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Melbourne, au

Walkability

Walk

Luxurious Accommodation in Melbourne

Prime Location: Situated just 500 meters from Crown Casino Melbourne, Shadow Play by Peppers offers a convenient stay near key attractions like Eureka Tower and the city center.

Upscale Amenities: Guests can enjoy an outdoor swimming pool, fitness center, and garden, as well as a restaurant, shared lounge, and room service. The 5-star accommodation features air conditioning, kitchen facilities, and a sauna for ultimate relaxation.

Personalized Service: The reception is ready to assist with local tips, while free WiFi, bed linen, and towels ensure a comfortable stay. Explore nearby landmarks such as Southbank Promenade and the National Gallery of Victoria.

Book your stay at Shadow Play by Peppers for a lavish Melbourne experience!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

1,051 reviews

Highlights

+Outstanding customer service
+Great location

Could Improve

–Cleanliness issues
–Comfort of the bed

Cleanliness7.5

Occasional issues with cleanliness, mentioned a dirty bed and moldy smells.

Service8.4

Outstanding customer service and friendly staff noted throughout reviews.

Location8.5

Great location mentioned multiple times, with accessibility to key areas.

Room Quality7.9

Overall comfortable rooms but some complaints about bed and bedroom size.

Amenities8.0

General satisfaction with amenities, though some concerns about comfort and availability.

Value for Money7.9

Positive sentiment regarding value, but some complaints about parking.

Food and Beverage8.5

Breakfast included and a good variety, with some minor temperature issues.

Overall Experience8.1

Overall a positive experience with a few noted downsides.

Suzanne

Extended Group · May 2026

Fabulous location

Disliked:Your pillows were too thin & soft

via Nuitee

Taylor

Family With Children · May 2026

Liked:Location was great and beds were so comfortable.

Disliked:I felt the breakfast was very pricey with not much variety for cost.

via Nuitee

Jolene.A

Extended Group · May 2026

Liked:excellently located to the docklands and crown casino complex. great open space and the reception was very kind in checking our bedding configuration was suitable to 3 staff members.

via Nuitee

Serap

Solo Traveller · May 2026

Great little staycation

Liked:Versatile and clean

Disliked:Could do with some more bench space in the bathroom area and the pool to be heated in the cooler months but otherwise lovely

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 10:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Shadow Play by Peppers

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

308 - 320 City Road

Melbourne · au

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, there is a 1.4% credit card surcharge when using a credit card. A bond is required at check-in, which will be refunded upon departure. The bond amounts are as follows: - One & Two Bedroom Apartments: AUD 200. - Three Bedroom Penthouse Apartments: AUD 1500. Housekeeping frequency depends on the rate and length of your stay. Daily servicing of rooms might not apply, and it will be serviced on a weekly basis. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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