Pullman Melbourne City Centre | Member Rates

Name: Pullman Melbourne City Centre
Address: 265 Little Bourke Street, Melbourne, 3000
Rating: 8.3

Pullman Melbourne City Centre | Member Rates | Dyme

ParkingSecured parkingRestaurantScreens / Barriers between staff and guests for safetyConcierge serviceFitness facilities (surcharge)

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Melbourne, au

Walkability

100

Walk

Prime CBD Location

Located in the heart of Melbourne's CBD, Pullman Melbourne on Swanston offers easy access to Bourke Street Mall and its array of shops, restaurants, and cafes.

Dining Experience

Indulge in a culinary journey at Eva's Restaurant & Bar for all-day dining or savor woodfired pizzas and local beverages at Blossom Rooftop Bar, boasting stunning views of Melbourne city.

Modern Amenities

Relax in style in our spacious and contemporary guest rooms equipped with top-notch amenities such as a 55-inch TV, FOXTEL Business, Nespresso machine, GHD straightener, and BOSE wireless sound system.

Immerse yourself in the vibrant city life with attractions like Rod Laver Arena, Crown Casino, and Melbourne Convention and Exhibition Centre just a short tram or vehicle ride away. Book your stay now for an unforgettable Melbourne experience at Pullman Melbourne on Swanston.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

1,330 reviews

Highlights

+Spacious rooms
+Friendly staff
+Great location

Could Improve

–Breakfast service issues
–Soundproofing problems
–Overpriced for the quality

Cleanliness8.1

Room was spacious and clean, but there were mentions of issues with room maintenance.

Service8.6

Staff was friendly and accommodating, but service was lacking during breakfast.

Location9.1

Great central location close to shopping and attractions.

Room Quality8.2

Rooms are comfortable, but soundproofing is inadequate.

Amenities8.6

Good amenities with a rooftop bar and free tram access.

Value for Money8.0

Some aspects felt overpriced given the maintenance issues.

Food and Beverage7.9

Breakfast was good, but there were complaints about the quality of other food offerings.

Overall Experience8.0

Generally a good experience but with notable issues that could be improved.

Tim

Solo Traveller · Jun 2026

Conference accom

Liked:The gym and sauna

Disliked:The wheelchair accessible room

via Nuitee

sue

Couple · Jun 2026

Great location and views, but save your money for a room that makes you feel spoilt and special.

Liked:Location was excellent. Only 1 block from the Mall and so central to everything else in the city. The view from our room was spectacular especially at night with the city lights.

Disliked:The room was very tired and looked scruffy, with paint peeling off the towel stand, the skirting boards and wallpaper scuffed and marked, the paint beginning to peel off the ceiling above the shower. The water pressure in the shower was terrible. Almost a dribble. Very disappointing. And the service when we were trying to check out and get our bags to our car was terrible. Not enough staff and just not available. For the hundreds of dollars we spent on the two nights, I was very disappointed. It was for our wedding anniversary and we certainly didn't feel like it was a special place to stay.

via Nuitee

Gandhi

Solo Traveller · Jun 2026

Liked:excellent

Disliked:nothing to complain

via Nuitee

Kathy

Family With Children · Jun 2026

Liked:How close it is to the shops

Disliked:The room had a joining door for those who book two rooms. We could hear the children in the next room like they were in our room.

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Pullman Melbourne City Centre

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

265 Little Bourke Street

Melbourne · au

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, there is a 1.4% credit card surcharge when using a credit card. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the credit card used to make the reservation and a photo identification will be required on arrival. The name on the credit card and photo identification must match the guest's name on the booking. If guests are unable to provide the credit card and photo identification the property may refuse check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

1,330 reviews

Highlights

+Spacious rooms
+Friendly staff
+Great location

Could Improve

–Breakfast service issues
–Soundproofing problems
–Overpriced for the quality

Cleanliness8.1

Room was spacious and clean, but there were mentions of issues with room maintenance.

Service8.6

Staff was friendly and accommodating, but service was lacking during breakfast.

Location9.1

Great central location close to shopping and attractions.

Room Quality8.2

Rooms are comfortable, but soundproofing is inadequate.

Amenities8.6

Good amenities with a rooftop bar and free tram access.

Value for Money8.0

Some aspects felt overpriced given the maintenance issues.

Food and Beverage7.9

Breakfast was good, but there were complaints about the quality of other food offerings.

Overall Experience8.0

Generally a good experience but with notable issues that could be improved.

Tim

Solo Traveller · Jun 2026

Conference accom

Liked:The gym and sauna

Disliked:The wheelchair accessible room

via Nuitee

sue

Couple · Jun 2026

Great location and views, but save your money for a room that makes you feel spoilt and special.

Liked:Location was excellent. Only 1 block from the Mall and so central to everything else in the city. The view from our room was spectacular especially at night with the city lights.

via Nuitee

Gandhi

Solo Traveller · Jun 2026

Liked:excellent

Disliked:nothing to complain

via Nuitee

Kathy

Family With Children · Jun 2026

Liked:How close it is to the shops

Disliked:The room had a joining door for those who book two rooms. We could hear the children in the next room like they were in our room.

via Nuitee