Mercure Melbourne Therry Street | Member Rates

Name: Mercure Melbourne Therry Street
Address: 43 Therry Street, Melbourne, 3000
Rating: 7.5

Mercure Melbourne Therry Street | Member Rates | Dyme

WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundryLaundry washed per local authority guidelinesConcierge service

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Heating

Location

Melbourne, au

Walkability

100

Walk

Convenient Location

Situated in Melbourne CBD, Mercure Melbourne Therry Street is surrounded by vibrant attractions including Queen Victoria Market and top-notch dining options, all easily accessible within the Free Tram Zone.

Modern Amenities

The air-conditioned studios boast well-equipped kitchenettes and sleek bathrooms, while some rooms offer stunning city views. Enjoy the convenience of an on-site restaurant and airport shuttle services for a seamless stay.

Nearby Attractions

Explore Melbourne's iconic landmarks with ease, as the hotel is a short drive from key venues like Rod Laver Arena and iconic streets like Bourke Street Mall. Plus, with tour buses and hospitals nearby, everything you need is within reach.

Book now to experience the perfect blend of comfort and convenience at Mercure Melbourne Therry Street.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.5

Very Good

755 reviews

Highlights

+Friendly staff
+Convenient location

Could Improve

–Dated rooms
–Poor food options

Cleanliness7.5

While cleanliness is generally mentioned as satisfactory, issues related to dated facilities and dirty areas in some reviews lower the score.

Service8.4

Staff were consistently praised as friendly and helpful, contributing positively to the overall experience.

Location9.0

The hotel is conveniently located near major attractions and public transportation, highly valued by guests.

Room Quality6.9

Many reviews indicated that rooms were dated and had uncomfortable beds, negatively impacting the rating.

Amenities8.0

Some amenities were appreciated, but lack of sufficient kitchen equipment and poor towel quality were noted.

Value for Money7.4

Guests found the hotel to be overpriced compared to the quality of facilities and services offered.

Food and Beverage5.5

Breakfast options were poorly rated, and in some cases, there was a lack of available food services.

Overall Experience7.4

The overall sentiment was mixed: positive experiences with staff and location but many complaints about the facilities.

Ian

Couple · Jun 2026

cheap hotel but don't expect quality

Liked:Cheap price, allowed us access to our room earlier than check in time.accrss to carpark from hotel.

Disliked:Restaurant closed, bedside light inoperable, tv remote battery flat, tv didn't get channel 7, toilet roll holder kept falling off wall. Someone's underwear was left on floor under the armchair. Reception closed when we left so unable to tell them this in person

via Nuitee

Turner

Solo Traveller · Jun 2026

Worst stay I ever had

Liked:The cleaners were really good. And very kind and helpful.

Disliked:Very Disappointing Stay – Beware of Parking Issues and Poor Customer Service We stayed at Mercure Melbourne Therry Street from 2–7 June 2026 and unfortunately had one of the worst hotel experiences we have ever had. Upon arrival, we contacted reception to ask where we could park. We were directed to a location in the CBD Car Park on Level 4. To avoid any misunderstanding, we even showed reception a photo of the exact area before parking there. We were told it was okay to park. Some spaces had "Private Property" signage, while others did not, and based on the information provided by reception, we parked there. We parked in the same location for four days without issue. On the final night of our stay, our vehicle was suddenly towed. Had we not gone downstairs that evening, we would not have discovered this until the morning of our flight. We had an early flight and medical appointments for our special needs daughter, and there was a real possibility we could have missed them. When we raised the issue, management denied that the area was hotel parking and claimed the signage was only for access to the hotel lift. This directly contradicted what reception had told us on arrival. Instead of taking responsibility or attempting to resolve the situation, we felt we were met with denial, conflicting explanations, and a complete lack of professionalism. To make matters worse, recovering our vehicle cost approximately $670. We were also refused contact details for higher management and had to locate them ourselves online. Another guest was experiencing the same issue at the same time, which suggests this may not be an isolated incident. The behaviour we experienced was extremely concerning. A man on the premises, who staff indicated worked there, told us to stop making a scene and go back to our room or the police would be called. At one point we were also spoken to in a manner that was completely unacceptable and unprofessional.

via Nuitee

Matt

Couple · Jun 2026

Useful for our needs. Above comments need to be addressed for future stays.

Liked:Location, security

Disliked:We could clearly hear the occupants above us walking around on very squeaky floors over 5 nights, until late at night. The range hood light did not work even after the staff had been told early on. Lack of towel rails in bathroom. Lack of dishwashing equipment ie no scrubbing brush, only cloth for cleaning dishes and pot/pan. Lack of cork screw, other useful kitchen utensils.No drain tray/ dish rack.

via Nuitee

Sallyanne

Solo Traveller · Jun 2026

Good value for money in the Melbourne cbd

Liked:A very comfortable clean room in an excellent location.

Disliked:I could hear the guests above me walking around their room.

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Mercure Melbourne Therry Street

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

43 Therry Street

Melbourne · au

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, there is a 1.4% credit card surcharge when using a credit card. Please note the parking lot entrance for the property is on 58 Franklin Street (CBD Park). Charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.5

Very Good

755 reviews

Highlights

+Friendly staff
+Convenient location

Could Improve

–Dated rooms
–Poor food options

Cleanliness7.5

While cleanliness is generally mentioned as satisfactory, issues related to dated facilities and dirty areas in some reviews lower the score.

Service8.4

Staff were consistently praised as friendly and helpful, contributing positively to the overall experience.

Location9.0

The hotel is conveniently located near major attractions and public transportation, highly valued by guests.

Room Quality6.9

Many reviews indicated that rooms were dated and had uncomfortable beds, negatively impacting the rating.

Amenities8.0

Some amenities were appreciated, but lack of sufficient kitchen equipment and poor towel quality were noted.

Value for Money7.4

Guests found the hotel to be overpriced compared to the quality of facilities and services offered.

Food and Beverage5.5

Breakfast options were poorly rated, and in some cases, there was a lack of available food services.

Overall Experience7.4

The overall sentiment was mixed: positive experiences with staff and location but many complaints about the facilities.

Ian

Couple · Jun 2026

cheap hotel but don't expect quality

Liked:Cheap price, allowed us access to our room earlier than check in time.accrss to carpark from hotel.

via Nuitee

Turner

Solo Traveller · Jun 2026

Worst stay I ever had

Liked:The cleaners were really good. And very kind and helpful.

via Nuitee

Matt

Couple · Jun 2026

Useful for our needs. Above comments need to be addressed for future stays.

Liked:Location, security

via Nuitee

Sallyanne

Solo Traveller · Jun 2026

Good value for money in the Melbourne cbd

Liked:A very comfortable clean room in an excellent location.

Disliked:I could hear the guests above me walking around their room.

via Nuitee