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IMSA Group

Melbourne · AU

IMSA Group

7.5
Very Good301 reviews
  1. Hotel Collection
  2. /Hotels in Melbourne
  3. /IMSA Group
Self parking (surcharge)ParkingAccess to nearby indoor poolPool sun loungersSwimming poolConcierge service

Check-in / Check-out

From 02:00 PM · Until 12:00 AM

Classification

4-Star Hotel

Amenities

Television in common areas, Free wired internet, Access to nearby indoor pool, Tennis lessons on site, Self parking (surcharge), Pool sun loungers

Location

Melbourne, AU

Luxurious Accommodation with Stunning Views

IMSA Group in Melbourne offers air-conditioned apartments with city or ocean views. Enjoy access to an indoor pool, fitness centre, and tennis courts.

Modern Amenities for Comfort

Each apartment includes a kitchen with a dishwasher, oven, and microwave. Relax in the seating area with a flat-screen TV, and make use of the European laundry.

Convenient Location near Popular Attractions

Situated near Crown Entertainment Complex and Southbank Promenade, IMSA Group is also close to Melbourne Arts Centre and Botanical Gardens.

Book now to experience luxury and convenience at IMSA Group in Melbourne.

Loading rooms and rates...

Location

How to Find Us

173 City Road, Southbank

Melbourne · AU

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that there is 3% surcharge when you pay with an American Express or Diners Club credit card. Please note that this property has a strict No Party Policy. Parties are not permitted on the premises at any time. Please note that for stays of more than 7 nights, the rooms are serviced every 4th day. Additional servicing is available upon request for an extra charge. Please contact the property for more information using the contact details on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.5

Very Good

301 reviews

Highlights

  • +Great location
  • +Helpful staff
  • +Comfortable beds

Could Improve

  • –Poor cleanliness
  • –Uncomfortable furnishings
  • –Maintenance issues
Cleanliness5.5

Multiple reviews indicate issues with cleanliness, including dirty facilities and unpleasant odors.

Service8.4

Service was generally good, but some complaints about the property manager's attitude.

Location9.5

Location received positive remarks for being convenient and well-situated.

Room Quality6.4

Rooms were described as tired and in need of maintenance, affecting overall quality.

Amenities7.5

Amenities had mixed feedback, with some being satisfactory while others required upgrades.

Value for Money6.9

Guests felt that the value for money was average due to issues with cleanliness and room quality.

Food and Beverage8.0

Not specifically mentioned in reviews; rated as standard quality for this hotel tier.

Overall Experience7.9

Overall experience reflected a mix of good location and service against cleanliness concerns.

Glen

Solo Traveller · Jan 2026

2

Difficult

Disliked:Hard to access 4 adults booked only two poor quality towels provided

via Nuitee

Christine

Couple · Jan 2026

5

Horrible

Liked:The location was good
Disliked:The place was dirty and a fair bit of mold in the bathroom. 2nd bedroom was meant to be 2 single beds and it wasn't. Big bed come apart but no linen to make it into single beds. Also didnt want to ask for it to be fixed with a cleaner/ linen as paperwork says it would cost an extra $120. AC wasn't working very well Very subpar - would not recommend staying there

via Nuitee

Marcus

Extended Group · Jan 2026

2

not happening again

Liked:the location and view
Disliked:the sarcastic woman on the phone (property manager assume) the unclean cupboards and facilities rubish left over from previous guests faulty elevators poor cleanliness poor key collection facility poor mannerism of property manager

via Nuitee

Anthony

Extended Group · Jan 2026

1
Liked:Nothing very dirty and the room was run down
Disliked:Nothing very dirty and the room was run down

via Nuitee

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