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Thong's Inn Hotel Kualanamu

Medan · id

Thong's Inn Hotel Kualanamu

8.1
Excellent651 reviews
  1. Hotel Collection
  2. /Hotels in Medan
  3. /Thong's Inn Hotel Kualanamu
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSalt-water pool

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free beach shuttle, Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Medan, id

Convenient Location

Located just 6 km from Kualanamu International Airport, Thong's Inn Hotel Kualanamu offers a hassle-free stay with free airport transfers for guests.

Comfortable Accommodation

Each room is equipped with a flat-screen TV, private bathroom, and some units even feature a cozy seating area, terrace, or balcony for relaxation.

Great Amenities

Guests can enjoy complimentary WiFi, on-site restaurant, and free private parking during their stay. The 24-hour front desk ensures that all needs are met promptly.

Experience convenience and comfort at Thong's Inn Hotel Kualanamu. Book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

Jl. Pasar V Kebun Kelapa, Kualanamu. Kecamatan Beringin Lubuk Pakam - Deli Serdang

Medan · id

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Conveniently located near Kualanamu International Airport (KNO), Thong's Inn is the perfect transit hotel for both business travelers and tourists. Whether you're here for a quick layover or a longer stay, we provide a relaxing and comfortable experience with a variety of amenities to make your journey seamless. Enjoy complimentary Wi-Fi throughout the hotel, take a dip in our refreshing swimming pool, let the kids have fun at our playground, or unwind with a drink at our cozy café. Our Hotel provide Airport Shuttle Transfer to the Kualanamu International Airport, which is 15 minutes away from the airport. Whether for pick-up or sending you off to the Airport, we'll be gladly to fulfill your request! Additional charge will be required for the shuttle. With spacious rooms, friendly service, and a prime location just minutes from the airport, Thong's Inn is your ultimate choice for comfort, convenience, and great value.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property is located in a pedestrian-only zone.

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THONG'S INN HOTEL KUALANAMU

Guest Reviews

What Guests Say

8.1

Excellent

651 reviews

Highlights

  • +Close to airport
  • +Friendly staff
  • +Nice pool

Could Improve

  • –Unclean rooms
  • –Slow food service
  • –No hot water
Cleanliness7.2

Several reviews mention unclean showers and a generally below standard cleanliness level.

Service8.7

Many reviews highlight friendly staff and good service despite some slow food service.

Location9.2

Close proximity to the airport and convenience of free transport to airport noted positively.

Room Quality7.7

Some reports of thin walls and unclean rooms affect the score, but overall average comfort.

Amenities8.2

Amenities like the pool and free shuttle service are frequently praised.

Value for Money8.2

Mixed feedback regarding prices, but some rooms considered good value for the services provided.

Food and Beverage7.2

Food service was slow and breakfast offerings were considered lacking by multiple guests.

Overall Experience8.3

Overall experience is viewed positively despite some notable issues.

David

Solo Traveller · Apr 2026

8

Good location to the airport. Clean, modern, Western accomoddation

Liked:Wanted to stay close to the airport and at a clean Western accommodation, which this was! Depending on your route, getting to the hotel was a little tricky (with questionable roads). The airport shuttle was nice.
Disliked:Everything was fine. There were lines of ants in my room. But to be fair, I've not been in any Indonesian hotel rooms that didn't have insect issues.

via Nuitee

Stasia

Family With Children · Apr 2026

8

Thankful for an, overall, Good experience 🙂

Liked:A quality accommodation for our needs and staff was extremely polite, helpful and professional. Most of our dinner meal was very tasty. The soursop juice and chocolate milkshake were wonderful! And the shuttle was easily accessible.
Disliked:On our first night, our room seemed very close to a music practicing/ performance area and music and singing took place for much of the evening into the morning.

via Nuitee

fyoena

Family With Children · Mar 2026

8
Liked:Room nice Cozy Confort Good facilities Tv. More chanel Cna order food/diner to room Nice scenery Lighting at night was great Nesr to terminal but not by walk. Get gojek
Disliked:Need to walk abit far from lobby also to gate out Mosquito many2 haha Quit far from any convinience store Just spend the time in it

via Nuitee

susan

Couple · Mar 2026

9
Liked:Near airport. Transfer available( small charge now). Lovely outdoor space. Swimming pool. Really comfy room and bed. Very helpful and friendly staff. Restaurant food was good. There’s a buffet breakfast that looked good too, although didn’t have as short of time. Would use again for transiting Medan Airport.

via Nuitee