Name: The Lively Hotel Kualanamu
Address: Jalan Sultan Serdang No.9 A39, Medan, 20362
Rating: 7.3

The Lively Hotel Kualanamu, Medan | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Medan, id

Convenient Location and Comfortable Stay

Modern Amenities and Services

Diverse Dining Options and Recreational Activities

Book your stay at The Lively Hotel Kualanamu for a delightful experience in Medan. With its close proximity to key attractions and the airport, along with comfortable rooms and modern amenities, your stay is guaranteed to be convenient and relaxing. Indulge in a variety of dining options, including American, Chinese, and Indonesian cuisine, and enjoy recreational activities like table tennis. Don't miss out on the opportunity to experience all that this lively hotel has to offer.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.3

Very Good

142 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Dirty rooms
–Noisy environment

Cleanliness4.8

The hotel was reported to be filthy with mites, mold, and dirty sheets.

Service8.3

Although the service was mentioned positively by some guests, the language barrier with staff was noted.

Location9.3

The location is convenient and close to the airport.

Room Quality5.8

Rooms were described as small, poorly maintained, and not soundproof.

Amenities6.8

Limited amenities, with some guests mentioning issues with hot water and lack of TV.

Value for Money8.8

Some guests felt it was good value considering the location, despite cleanliness issues.

Food and Beverage7.8

Complaints about food options, but guests received free breakfast.

Overall Experience6.8

Overall experience was disappointing due to cleanliness and service issues.

Mohammad Farish Nizar

Solo Traveller · Apr 2026

Liked:Very near to the airport. I booked for my mother to transit. Friendly staff

Disliked:-

via Nuitee

jonathon

Solo Traveller · Apr 2026

Tiny room, toast for breakfast

Liked:Location

Disliked:Breakfast

via Nuitee

muhammad

Family With Children · Nov 2025

Liked:bedsheets was dirty and don't have save locker for put personal thing

via Nuitee

Smilla

Extended Group · Oct 2025

Liked:The only positive thing about this place is its location, which is close to the airport. Other than that, I would not recommend this hotel to anyone.

Disliked:Our stay at Lively Hotel has been extremely disappointing. The room was filthy — there were mites, a hole in our sheet, and the mattress we’re sleeping on is black with stains. There’s mold on the ceiling, stains on both the sheet and the duvet, and even a hole in the pillow. The entire place feels dirty and poorly maintained. On top of that, the hotel is incredibly noisy, and we haven’t slept at all during the night.

via Nuitee

Location

How to Find Us

Jalan Sultan Serdang No.9 A39

Medan · id

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.