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Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Matthews · US

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

8.6
Excellent120 reviews
  1. Hotel Collection
  2. /Hotels in Matthews
  3. /Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible poolPool hoist on site

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Fitness facilities, Conference space, Fireplace in lobby, Free breakfast, Safe-deposit box at front desk, Free newspapers in lobby

Location

Matthews, US

Recreational Amenities and Views

Embrace relaxation at the 24-hour fitness center or savor the scenery from the terrace.

Complimentary Breakfast and Featured Services

Start your day with a free on-the-go breakfast and enjoy services like dry cleaning, newspapers, and a business center.

Convenient Features and Comfortable Stays

Get cozy in one of the 89 rooms with free Wi-Fi, flat-screen TVs, and amenities like refrigerators and desks. Enjoy local calls and cable programming for your entertainment.

Begin your ideal stay by booking now at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel.

Loading rooms and rates...

Location

How to Find Us

9420 E Independence Blvd, Matthews, North Carolina, 28105

Matthews · US

+1 704-443-3100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

120 reviews

Highlights

  • +Cleanliness
  • +Friendly and helpful staff
  • +New amenities

Could Improve

  • –Noise issues from other guests
  • –Expensive for the value
Cleanliness8.8

The hotel was very clean, which positively impacted the cleanliness rating.

Service9.3

Staff was friendly and helpful, contributing to a positive service experience.

Location8.8

Standard quality for this hotel tier.

Room Quality7.8

Noise issues reported affected the overall room quality perception.

Amenities8.8

Newer amenities available and generally well-received.

Value for Money7.8

Some guests felt the hotel was expensive and not worth the cost.

Food and Beverage8.8

Standard quality for this hotel tier.

Overall Experience8.8

Mixed experience due to room noise issues and service response, but the cleanliness and staff were a plus.

Brian

· Oct 2025

4
Liked:They charge me twice and acted like it was normal a day later I still don see my refund and and worker told me that don’t normally happing sooo…

via Nuitee

Tareta

· Oct 2025

8
Liked:Parking was convenient. I did not have breakfast.

via Nuitee

Conzie

· Oct 2025

10
Liked:Great stay

via Nuitee

Marian

Family · Sep 2025

10
Liked:Safe and clean Betty's front desk was very nice

via Nuitee

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