Name: Holiday Inn Express & Suites Chicago - Matteson by IHG
Address: 950 Lake Superior Drive, Matteson, 60443
Rating: 8.4

Holiday Inn Express & Suites Chicago - Matteson by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Matteson, us

Escape to Holiday Inn Express & Suites Chicago - Matteson, an IHG Hotel, just minutes from the First Midwest Bank Amphitheatre. Modern Comforts, such as free WiFi, a flat-screen TV, microwave, and fridge, await in each room. Start your day with a delicious hot breakfast featuring Belgian waffles and more. Stay active in our fitness centre or relax in the indoor pool and hot tub. Convenience at Your Fingertips with 24-hour coffee and snacks in the lobby. Book now to experience the perfect blend of comfort and convenience during your stay in Matteson!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

310 reviews

Highlights

+Clean rooms
+Friendly staff
+Great location
+Good breakfast

Could Improve

–Issues with cleanliness
–Lack of safety deposit boxes
–Pool maintenance
–High deposit charge

Cleanliness8.0

The room and lobby were clean, but some hair was found in the refrigerator.

Service8.8

Friendly and attentive staff, with a positive experience at the front desk.

Location8.7

Great location near shops and restaurants, very convenient for travel.

Room Quality8.5

Spacious and comfortable rooms, but some issues with amenities.

Amenities8.2

Decent breakfast options, though pools were under maintenance during stay.

Value for Money8.3

Good value considering the clean facilities and great service.

Food and Beverage8.5

Diverse and surprising food choices for breakfast, well-received by guests.

Overall Experience8.4

Overall a positive stay with some minor issues and recommendations.

Lisa Kay

Solo Traveller · Jul 2026

Could've been great, but I'll settle for OK

Liked:The room was clean & comfy. The breakfast was acceptable & as expected. The facility overall was clean. Parking was free & felt safe due to the location. Site was close to Metra train station which we used to go downtown. Staff was helpful & kind, though I felt like another person on staff would have helped.

Disliked:Pool was out of service & no notice or discount. Coffee machines in lobby were perpetually having an issue. (Just... have brew coffee, maybe? Ugh.) Trash in front of building was overflowing. Just needed another staffer, it felt like. The desk clerk did his best, but there is a lot to do to keep a hotel clean & operating.

via Nuitee

Sharron

Solo Traveller · Jul 2026

Liked:Breakfast

Disliked:First room had smoking ventilation. Second room smelled of mold.

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Laura

Family With Children · Jun 2026

Overall, experience was good.

Liked:Very clean. Staff were very polite, nice and helpful.

Disliked:Price was high for the pool being closed. It’s listed as an amenity that can’t be used.

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Crystal

Solo Traveller · Jun 2026

Perfect for a staycation.

Liked:Breakfast was also Excellent with a great variety.

Disliked:Elevator was a little slow 🙂

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Location

How to Find Us

950 Lake Superior Drive

Matteson · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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