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Hotel Basant Sarovar

Mathura · IN

Hotel Basant Sarovar

8.7
Excellent80 reviews
  1. Hotel Collection
  2. /Hotels in Mathura
  3. /Hotel Basant Sarovar
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 12:00 PM · Until 11:00 AM

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Mathura, IN

Luxurious Accommodation

Hotel Basant Sarovar offers spacious and comfortable rooms with modern amenities like air conditioning and well-equipped kitchens in some units.

Convenient Location

Situated just 1 km from Mathura Railway Station and in close proximity to popular attractions like Akbar's Tomb, guests can easily explore the city from the hotel.

Delicious Dining Options

Enjoy a variety of breakfast choices, including à la carte, continental, and Italian options, served daily at the hotel's restaurant.

Book your stay at Hotel Basant Sarovar for a memorable experience in Mathura!

Loading rooms and rates...

Location

How to Find Us

47,mayur vihar, dholi pyau mathura -281001

Mathura · IN

Policies

Good to Know

Check-in & Check-out

Check-in from 12:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

80 reviews

Highlights

  • +Location
  • +Service
  • +Cleanliness
  • +Room Quality

Could Improve

  • –Cleanliness issues
  • –Food quality
  • –Value for money concerns
Cleanliness8.1

There were several mentions of cleanliness issues, particularly in regards to maintenance.

Service9.6

Service was highlighted positively in multiple reviews, complimenting the staff's helpfulness.

Location9.1

Location was frequently praised for being convenient and peaceful.

Room Quality8.6

Rooms were generally described as clean but with some reports of aged facilities.

Amenities9.1

Amenities received average comments, with nothing notably negative reported.

Value for Money8.5

Value for money was cited positively by some, but one review mentioned it could be excessive.

Food and Beverage7.6

Food was critiqued for being bad and expensive, affecting the overall experience.

Overall Experience9.1

Overall experience was generally positive, with some reservations on cleanliness and food.

Anna

Solo Traveller · Mar 2026

1

It was terrible!

Liked:It was terrible! Yes, this hotel is clean and of good quality, but there were a couple of things that absolutely ruined my stay, and I will never come back here!
Disliked:1. The price on Booking.com when booking and the price I asked upon check-in were different. The staff told me to pay a large amount and they didn't care what was written in my booking in my personal account. Be careful with this hotel! 2. When checking in, they told me that breakfast was not included, but that was also a lie. I started arguing and they said: "Oh, yes! It's true that breakfast is included." 3. There was never drinking water in the room, they asked for money for that. 4. The room was not cleaned. 5. I ordered a taxi for the whole day, but as it turned out, that was also a lie. "Taxi for the whole day" = visiting three places. When I took a taxi, I asked what to do if the temples close. I was told that it was no problem, the temples will open later, but my driver, when we arrived at the place, did not want to wait. He decided to show me two places in 4 hours and then go home. I started texting the owner and it was a super unpleasant situation. The taxi driver also tried to cheat me by saying that the price for a taxi was 3,500 and everything was included. During the trip, he started asking for 1,000 for gas, 200 for parking, and asked me to pay for his food. At first, the hotel owner tried to fix it by sending me to a nice hotel for free in the evening. But then the hotel owner behaved badly. When I asked if they could help me call a regular taxi, he replied that they could only call a taxi for 3,500 and that's it. "Go and look for your own taxi on the street if you don't want to take ours. But it's super unsafe!" When I asked which taxi apps work in the city, the owner said: "None!" This is also a lie! There are three apps working in the city! I turned to the manager of this hotel: "Do you really think I'm that stupid and don't understand what you're doing? You don't care about the safety of your guests, you only want their money!

via Nuitee

Asha

Extended Group · Feb 2026

5
Disliked:The room.

via Nuitee

Nancy

Couple · Feb 2026

8

Handy for Mathura and Vindravar

Liked:OK location - walking distance to the river.
Disliked:Restaurant not open - only room service.

via Nuitee

Karan

Couple · Feb 2026

1
Liked:The hotel denied us booking via booking.com
Disliked:Very rude manager

via Nuitee

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