Name: Grand Hotel Hermitage
Address: Via Nastro Verde 9, SantʼAgata sui Due Golfi, 80061
Rating: 9

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 12:00 PM · Until 10:30 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

SantʼAgata sui Due Golfi, IT

Breathtaking Views and Mediterranean Charm

Panoramic Restaurant with Sea Views: Indulge in traditional local and Italian cuisine at Sala dei Sogni while overlooking the stunning Gulf of Naples.

Relaxation and Recreation: Unwind on the sun terrace by the swimming pool or take a stroll through the Mediterranean vegetation via the private path to Sant’Agata sui due Golfi.

Comfort and Convenience: Enjoy air-conditioned rooms styled in classic Mediterranean decor, some with Sorrentine-tiled flooring and sea views. Take advantage of the free shuttle to Sorrento for a seamless exploration experience.

Experience the beauty of Sorrento at Grand Hotel Hermitage. Book now for an unforgettable Mediterranean getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

648 reviews

Highlights

+Very friendly, attentive staff
+Breathtaking views of bay of Naples and Vesuvius
+Spotlessly clean and well-maintained communal areas
+Peaceful, tranquil setting with private gardens
+Free shuttle/bus into Sorrento

Could Improve

–Breakfast described as basic/limited by one reviewer
–Some rooms noted as slightly worn
–Not focused on lively entertainment/kids activities (quiet, adults-oriented)

Cleanliness9.5

Multiple reviewers describe the hotel as 'spotlessly clean' and 'immaculate'; one note that rooms are 'bit worn out but clean.'

Service10.0

Staff repeatedly praised as very friendly, attentive and going 'above and beyond' (owner, GM, waitstaff and pool/bar staff singled out).

Location9.5

Excellent location high above Sorrento with 'breathtaking' views of the bay and Vesuvius, easy walk to Sant'Agata and useful free bus into Sorrento.

Room Quality8.5

Rooms described as comfortable, good size and well maintained with excellent air conditioning, but one reviewer noted rooms are 'bit worn out.'

Amenities8.5

Private gardens, pool and a free shuttle to Sorrento mentioned; hotel is oriented toward a peaceful stay rather than extensive entertainment/children's facilities.

Value for Money9.0

Standard quality for this hotel tier.

Food and Beverage8.5

Mixed notes: one reviewer called the continental breakfast 'basic and poor,' while others praise a good breakfast buffet and an excellent evening 3-course/set menu with well-presented food.

Overall Experience8.5

Overall overwhelmingly positive — many would return and recommend for a peaceful, relaxing stay; minor negatives (basic breakfast, slightly worn rooms) temper a perfect score.

Izabela

Extended Group · Sep 2026

We had a great time would definitely come again.

Liked:Views were amazing.Shuttle bus was very convenient.Stuff was very helpful and lovely.Room was very clean.

Disliked:We had a noisy neighbors and heard everything since we stayed in a room connected to theirs.Also we did miss some sort of vegetables on breakfast.

via Nuitee

Andreea

Couple · Aug 2026

Amazing view.

Liked:The view

Disliked:Nothing

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heidic343

Family · Aug 2026

A great base for all your needs!

Liked:We loved the location- st agata - daily regular shuttle buses to sorrento centre which we used twice over the week . We walked into the village every evening after dinner in the back path for supermarket or bars . Although the hotel did have a reasonably priced bar with the amazing view of Vesuvius. Our hotel room on 5th floor had an amazing view of Vesuvius with was beautiful especially at sunrise .( it’s more expensive than the villa rooms but worth the £200 weekly extra for the amazing view, )A great base for local trips to Pompeii, Vesuvius, Herculaneum, Amalfi and capri . We also did a cookery class nearly the hotel at chez Barone which was a great day . Food was good quality and varied on the half board basis . And if there is something you’re not sure of on the menu the waiters were accommodating with the children who were fussy and would create them a pizza instead . We would return again :)

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frankieb680

Family · Aug 2026

Good points and bad points

Liked:We had a week at this hotel as a family. There were good things about the hotel, and some things that could have been better. Location The hotel is up in the hills, and it is a bit of a winding road to get there, which isn't enjoyable if you get travel sickness. The hotel is a 10-15 uphill walk to the local town Sant Agata. The town was fabulous and the highlight of our stay. Excellent food and drink, and lovely gelato shops, all reasonably priced. It felt quite authentic and not too touristy. Rooms We booked through Tui and there were three classes of rooms you could book. We booked the middle and upper one. The most expensive room had incredible views. The other room wasn't as nice but still spacious enough. It had a balcony, but there wasn't much space and there was no table or chairs. We would have been a bit disappointed if we had just booked this standard of room. Shower was very old, but not a massive deal. The air con was excellent. The Pool area It could be difficult to get sun loungers in the morning. The pool area isn't enormous. As a previous review stated, the childrens pool is separated from the main pool by a blue velcro cover, it would look a lot better if it was clear glass and open it up more. The sun loungers don't go upright which isn't great if you want to read. The pool stops getting the sun at around 5pm because of the surrounding trees. The pool closes at 6pm, and empty sun loungers are routinely put down before this which isn't the most relaxing. Food The breakfast is pretty standard fare, there is no fruit juice and coffee from machine. I wouldn't say it hits the heights of a four star hotel but it is adequate enough. The food at the pool bar and the evening meal was the most disapppinting thing about this trip. We had booked the hotel because of the good reviews but we were quite underwhelmed by this. It is a hobby of ours to eat out often. The pool bar menu is quite expensive compared to local eateries, but the quality wasnt as good. The pizzas are stonebake bases and not traditional Neaopolitan bases you get in the local town, and they are twice the price. The evening meal was a very formal affair, but the quality of the food did not live up to this. They have a small buffet with bread, tomatoes, cucumber and beetroot. This was the same every night apart from one night were they had some extra vegetables. Some salami, prosciutto or olives would have been nice. There is then the traditional two courses. There was a few dishes I enjoyed, Canneloni was good and the Parma ham and melon was excellent. My wife enjoyed the Carbonara. The meat/fish course wasn't great quality and came with a garnish of small potatoes that weren't always cooked well, and another veg, which was typically used with all the meat/fish dishes that night. We had a seafood pasta dish one night, but the seafood looked like it had been defrosted and wasn't fresh or great quality. My wife had a prawn dish that was overcooked. They then bring a dessert trolley, but often items had ran out by the time it comes to you, which isn't great if your children had spotted something they liked. If I could make a suggestion it would be to have a simple childrens menu with a few simple dishes on it- pizza, simple pasta dish and a burger for example. We were given mixed messages from different staff about what kids could have and it was awkward asking all the time. Service We had a very warm welcome from reception on arrival and the staff there helped whenever we asked them for help. We found the staff professional, some warmer than others but I understand it is difficult when doing long shifts. Conclusion I think the hotel is good in some ways, but the food doesn't hit the mark. The views are spectacular and I would recommend getting a room facing out into the Bay of Naples. The restaurants in the local town were what we were looking for for our first trip to Italy. We would like to come back to Sant Agata , but I think if we came back to the hotel we would have to do bed and breakfast and im not sure it would work going back and forth to the local town for lunch and dinner.

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Location

How to Find Us

Via Nastro Verde 9

SantʼAgata sui Due Golfi · IT

Policies

Good to Know

Check-in & Check-out

Check-in from 12:00 PM. Check-out by 10:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking the half-board service, please note that beverages are not included with the meal. You must specify in the comments note if you wish to book the half board option also for the guest staying in the extra bed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Grand Hotel Hermitage, SantʼAgata sui Due Golfi | Member Rates | Dyme

Guest Reviews

What Guests Say

9.0

Exceptional

648 reviews

Highlights

+Very friendly, attentive staff
+Breathtaking views of bay of Naples and Vesuvius
+Spotlessly clean and well-maintained communal areas
+Peaceful, tranquil setting with private gardens
+Free shuttle/bus into Sorrento

Could Improve

–Breakfast described as basic/limited by one reviewer
–Some rooms noted as slightly worn
–Not focused on lively entertainment/kids activities (quiet, adults-oriented)

Cleanliness9.5

Multiple reviewers describe the hotel as 'spotlessly clean' and 'immaculate'; one note that rooms are 'bit worn out but clean.'

Service10.0

Staff repeatedly praised as very friendly, attentive and going 'above and beyond' (owner, GM, waitstaff and pool/bar staff singled out).

Location9.5

Excellent location high above Sorrento with 'breathtaking' views of the bay and Vesuvius, easy walk to Sant'Agata and useful free bus into Sorrento.

Room Quality8.5

Rooms described as comfortable, good size and well maintained with excellent air conditioning, but one reviewer noted rooms are 'bit worn out.'

Amenities8.5

Private gardens, pool and a free shuttle to Sorrento mentioned; hotel is oriented toward a peaceful stay rather than extensive entertainment/children's facilities.

Value for Money9.0

Standard quality for this hotel tier.

Food and Beverage8.5

Mixed notes: one reviewer called the continental breakfast 'basic and poor,' while others praise a good breakfast buffet and an excellent evening 3-course/set menu with well-presented food.

Overall Experience8.5

Overall overwhelmingly positive — many would return and recommend for a peaceful, relaxing stay; minor negatives (basic breakfast, slightly worn rooms) temper a perfect score.

Izabela

Extended Group · Sep 2026

We had a great time would definitely come again.

Liked:Views were amazing.Shuttle bus was very convenient.Stuff was very helpful and lovely.Room was very clean.

Disliked:We had a noisy neighbors and heard everything since we stayed in a room connected to theirs.Also we did miss some sort of vegetables on breakfast.

via Nuitee

Andreea

Couple · Aug 2026

Amazing view.

Liked:The view

Disliked:Nothing

via Nuitee

heidic343

Family · Aug 2026

A great base for all your needs!

via tripadvisor

frankieb680

Family · Aug 2026

Good points and bad points

via tripadvisor