Name: Sheraton Great Valley Hotel
Address: 707 Lancaster Ave, Frazer, Malvern, Pennsylvania, 19355, Malvern, 19355
Telephone: +1 610-524-5500
Rating: 8.2

Sheraton Great Valley Hotel, Malvern | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantWheelchair-accessible pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, Express check-out, Firepit, Fireplace in lobby, No single-use plastic straws, Comprehensive recycling policy

Location

Malvern, US

Welcome to Sheraton Great Valley Hotel, your ideal retreat in Malvern, where comfort meets convenience!

Recreational Facilities

Dive into relaxation with our indoor pool and stay fit around the clock at our 24-hour fitness center. Whether you're here for leisure or business, our amenities cater to all your needs.

Dining Experience

Savor delightful meals at our onsite restaurant or grab a quick bite at our snack bar/deli. Enjoy complimentary receptions held on select days to mingle with fellow guests, and end your day unwinding at our cozy bar/lounge.

Business Amenities

For those traveling for work, we offer an impressive 8,382 square feet of event space, including 11 meeting rooms, supported by a business center and limo/town car service for your convenience.

Don't miss out on the opportunity to experience unmatched hospitality—book your stay at Sheraton Great Valley Hotel today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

117 reviews

Highlights

+Clean
+Friendly staff
+Good service

Could Improve

–Not clean
–Room had mold
–No dining services

Cleanliness5.8

Not clean, room had mold on ceiling, smelled like mildew.

Service9.7

The girls at the reception were nice and sorted out payment issues with no problems.

Location9.3

Standard quality for this hotel tier.

Room Quality7.7

Room was clean but had some maintenance concerns.

Amenities8.3

Nice to have shampoos and other products, but no food service.

Value for Money8.7

Standard quality for this hotel tier.

Food and Beverage7.3

It was disappointing not having dining services.

Overall Experience8.9

Mixed experience with cleanliness issues but good service.

Amanda

Couple · Jul 2026

Requesting a refund

Liked:Power loss , no generator, Could not stay,checked out

Disliked:Comfortable bed

via Nuitee

Stephen

Solo Traveller · Jun 2026

Will be staying elsewhere unless renovations are done!

Liked:The location is good. Close to Downingtown and West Chester where my family resides.

Disliked:Absolutely no amenities. Everything is and has been being renovated for 2 years. No bar, restaurants no wine no nothing. Plumbing in bathroom needs to be fixed. Bathtub leaked constantly.

via Nuitee

Andrea

Couple · Jun 2026

Disliked:We couldn’t go swimming cause someone vomit in the pool, staff said they didn’t have anyone to clean it so they closed for the weekend. Also I had to get garbage bags from the front desk because my room didn’t have any in none of the garbage cans just bare. Lastly, you get charged for a breakfast that’s have to be microwave also all the handicapped parking was unavailable

via Nuitee

lyoto

Business · May 2026

Complete Dump

Liked:What a dump. Had issues at check-in since the clerk said one thing. Manager a few days later said clerk made a mistake so it was a teachable moment. That teachable moment cost me money. The room had a heavy musty smell entire time. The AC does not go below 68 in room and it struggled at that temp. The balcony and two chairs were covered in bird dripping so made it unusable. Oh and the 1980 combo tv stand and and desk were leaning against each other since they had clearly been broken and basically taped together. I check out days ago and luggage still has a musty smell. The lounge for elite members was a joke. Upon checking in the clerk as I if I knew the restaurant has been closed. It is listed as open on website so how would I know. He said there would be grab and go breakfast and snacks at night. Grab and go breakfast consistently of a frozen Jimmy Dean biscuit that u had to go microwave. Bowls of cereal but no milf was anywhere in the lounge. Also a carton of muffins from the local supermarket. This was the same all four days. The muffins were same container each day. The longer was supposed to open at 6 at night. First two nights it didn’t open until after 630. It’s shouldn’t have bothered. It was same bowl of cereal with no milk and a fridge of OJ and pineapple juice. No water the first night. No soda. And no evening snacks. The 2am fire alarm is clearly not the properties fault. Would have been nice though if staff came over to check on the guests standing in large group instead of going to sit in their car. By far the absolute worst Marriott property I’ve stayed at. Not even close second. Can’t believe will put their name on this property. Complete lack of health and safety protocols. Staff who clearly look down on guests and did not address any concern. Complete waste of money. Probably cost me more mowny since luggage may have to go with musty smell atill lingering. Also the copay for doctor visit. What a coincidence to be in musty smelly room and also clearly no cleaning in lounge and I get a respiratory infecttion days after leaving. Thanks Marriott.

via tripadvisor

Location

How to Find Us

707 Lancaster Ave, Frazer, Malvern, Pennsylvania, 19355

Malvern · US

+1 610-524-5500

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Guests can access their rooms with a mobile device.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Guest Reviews

What Guests Say

8.2

Excellent

117 reviews

Highlights

+Clean
+Friendly staff
+Good service

Could Improve

–Not clean
–Room had mold
–No dining services

Cleanliness5.8

Not clean, room had mold on ceiling, smelled like mildew.

Service9.7

The girls at the reception were nice and sorted out payment issues with no problems.

Location9.3

Standard quality for this hotel tier.

Room Quality7.7

Room was clean but had some maintenance concerns.

Amenities8.3

Nice to have shampoos and other products, but no food service.

Value for Money8.7

Standard quality for this hotel tier.

Food and Beverage7.3

It was disappointing not having dining services.

Overall Experience8.9

Mixed experience with cleanliness issues but good service.

Amanda

Couple · Jul 2026

Requesting a refund

Liked:Power loss , no generator, Could not stay,checked out

Disliked:Comfortable bed

via Nuitee

Stephen

Solo Traveller · Jun 2026

Will be staying elsewhere unless renovations are done!

Liked:The location is good. Close to Downingtown and West Chester where my family resides.

Disliked:Absolutely no amenities. Everything is and has been being renovated for 2 years. No bar, restaurants no wine no nothing. Plumbing in bathroom needs to be fixed. Bathtub leaked constantly.

via Nuitee

Andrea

Couple · Jun 2026

via Nuitee

lyoto

Business · May 2026

Complete Dump

via tripadvisor