Mai Khao · TH

Splash Beach Resort, Mai Khao, Phuket

Name: Splash Beach Resort, Mai Khao, Phuket
Address: 65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket, 83110, Mai Khao, 83110
Telephone: +66 76 372 000
Rating: 8.2

8.2

Excellent140 reviews

Free WiFiWheelchair accessible parkingFree self parkingSecured parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, Supervised childcare/activities, ATM/banking, Conference space, Television in common areas

Location

Mai Khao, TH

Luxurious Spa and Recreational Amenities

Indulge in relaxation with a visit to the full-service spa or enjoy the 2 outdoor swimming pools, water park, and fitness center at your leisure.

Gourmet Dining and Entertainment

Savor delicious meals at 2 restaurants or opt for 24-hour room service. Unwind with a drink at the poolside bar while enjoying entertainment at the 2 bars/lounges.

Convenient Facilities and Services

Benefit from complimentary Wi-Fi, concierge assistance, and shuttle services to nearby shops. Take advantage of the business center, airport shuttle, and free buffet breakfast during your stay.

Ready to experience ultimate luxury and leisure at Splash Beach Resort? Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket, 83110

Mai Khao · TH

+66 76 372 000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
A deposit may be required at the property.

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Mai Khao · TH

Splash Beach Resort, Mai Khao, Phuket

8.2

Excellent140 reviews

Free WiFiWheelchair accessible parkingFree self parkingSecured parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, Supervised childcare/activities, ATM/banking, Conference space, Television in common areas

Location

Mai Khao, TH

Luxurious Spa and Recreational Amenities

Indulge in relaxation with a visit to the full-service spa or enjoy the 2 outdoor swimming pools, water park, and fitness center at your leisure.

Gourmet Dining and Entertainment

Savor delicious meals at 2 restaurants or opt for 24-hour room service. Unwind with a drink at the poolside bar while enjoying entertainment at the 2 bars/lounges.

Convenient Facilities and Services

Benefit from complimentary Wi-Fi, concierge assistance, and shuttle services to nearby shops. Take advantage of the business center, airport shuttle, and free buffet breakfast during your stay.

Ready to experience ultimate luxury and leisure at Splash Beach Resort? Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

140 reviews

Highlights

+Lovely and clean hotel
+Helpful and friendly staff
+Great water park

Could Improve

–Issues with service and maintenance
–High costs for New Year's Eve
–Misleading booking inclusions

Cleanliness7.4

Hotel is described as lovely and clean, but the review reflects some service and maintenance issues.

Service9.4

Staff members are consistently described as lovely and helpful throughout the reviews.

Location8.9

Location is convenient for families, with added interest for aircraft lovers.

Room Quality8.4

Rooms are noted to be clean and spacious, contributing positively to the experience.

Amenities7.9

Water park is mentioned positively, but there are issues with clarity on bookings.

Value for Money6.4

Guests felt disappointed with the New Year's Eve pricing structure and additional charges.

Food and Beverage8.9

BBQ buffet was highlighted as delicious and of good quality.

Overall Experience8.4

Reviews reflect both positive experiences and significant disappointments, leading to a mixed overall sentiment.

nimmio2026

Family · Feb 2026

Worst resort ever

Liked:We booked for 10 nights with lots of expectations with this resort. But we experienced Worst trip ever, zero communication skills, huge language barrier, lack of support from staff, non friendly, no entertainment staff to keep guests engaged and involved, spending days felt like an effort, loneliness, left out, wifi is not available in whole resort. Never returning back ever again, not recommended to any one🙏😊🙏

via tripadvisor

1234emma

Family · Feb 2026

Reminded me of Butlins in 80’s

Liked:Good location for airport. Well worn by beach pool, broken floor with pealing varnish. Room was dated and could have been cleaner. Shower flooded the place. Hotel divided into blocks, food mass produced. 100 % not a five star!!

via tripadvisor

Limhyojin

Family · Jan 2026

Cold Showers, Construction Noise, and No Accountability

Liked:The overall service at Splash Resort was extremely poor. The reception staff were slow, unresponsive, and disorganized, making even simple requests frustrating. The shuttle service was unreliable—despite repeatedly being told it would be sent, it simply never arrived. Communication felt empty and untrustworthy. The resort itself feels old and poorly maintained, with many facilities outdated or broken. On top of that, guests are required to pay a cash-only deposit of 1,000 THB per person, which is unreasonable and inconvenient, especially for international travelers. This policy was neither guest-friendly nor clearly justified. The location of the resort is convenient, and the water park is enjoyable, especially for families with children. The bedding was also comfortable and clean, which we appreciated. However, despite these positivies, our overall experience was severely impacted by serious service and communication failures. We booked 2 bedroom penthouse Suite with Private Pool for two nights, paying approximately KRW *** M in total. At check-in, we were handed a letter informing us that due to scheduled water tank maintenance, there would be no hot water until 5 am next morning, and construction noise until 10 pm. This was the first time we were informed, despite the hotel clearly knowing about the planned maintenance in advance. There was no prior notice before arrival. We were traveling with a nearly 70-year-old elderly parent and two young children, who had to shower with cold water in what is supposed to be a luxury suite. Worse still, our so-called private pool was not private at all. Maintenance staff were working directly above our room and could look down into the pool area, making it uncomfortable. We lost the use of the private pool on the first day entirely. Although we were told construction would end by 10 PM, noise continued into the following afternoon, making it impossible to rest in the room. Complaints to reception resulted only in apologies, with no effective alternatives provided. As compensation, the hotel offered a fruit plate and, after repeated complaints, allowed a 2-hour late check-out, which does not reasonably compensate for the loss of hot water, privacy, quiet environment, and paid facilities. While the location, water park, and bedding quality were good, the lack of transparency and inadequate handling of planned maintenance made this stay poor value for the price paid.

via tripadvisor

X1297JIjessicam

Family · Jan 2026

Nonexistent service!

Liked:Booked through Agoda. I couldn't pay with my card online and called the hotel to make sure my reservation still was ok. The woman I spoke to said I could pay at desk at arrival. One hour before check in I got an email saying that my booking was cancelled. I called them again and they confirmed that there was no longer a booking. They could offer me and my family (2 adults, 2 children 10&11 years old) two 3 feet beds. There was no extra bed, but we had to pay 2000 bath extra per day for the kids. I was really upset, but all I heard was the Thai standard phrase "Sorry madam!" Really poor service, and I had to find another hotell. All this one hour before check in and my kids was so dissapointed, but I will never recommend anyone to book there!

via tripadvisor

Location

How to Find Us

65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket, 83110

Mai Khao · TH

+66 76 372 000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
A deposit may be required at the property.

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