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The Palace, a Luxury Collection Hotel, Madrid

Madrid · es

The Palace, a Luxury Collection Hotel, Madrid

8.6
Excellent527 reviews
  1. Hotel Collection
  2. /Hotels in Madrid
  3. /The Palace, a Luxury Collection Hotel, Madrid
Paid WiFiParkingSelf parking (surcharge)RestaurantHealth or beauty spa nearbySpa/wellness center services

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

Madrid, es

Walkability

100
Walk

Luxury Hotel in Madrid's Art Triangle

Elegant Facilities: The Westin Palace is a luxurious hotel situated in the heart of Madrid, just steps away from iconic landmarks such as the Prado, Thyssen, and Reina Sofia Museums.

Stunning Stained-Glass Dome: Guests can enjoy a delightful buffet breakfast under the hotel's famous stained-glass dome, accompanied by soothing music for a perfect start to the day.

Historic Charm and Modern Comfort: The rooms at the Palace blend historic charm with modern amenities, featuring the award-winning Westin Heavenly Bed and Bath, antique furniture, and internet television.

Immerse yourself in luxury and history at the Westin Palace - book your stay now for an unforgettable experience in Madrid!

Neighbourhood

What’s Nearby

Banco de España

3 min walk

A key metro station on Line 2, providing easy access to many parts of Madrid's city center.

Antón Martín

7 min walk

Serves Line 1 of the Madrid Metro, connecting to major attractions like Puerta del Sol and Atocha.

Museo Nacional del Prado

5 min walk

One of the world's premier art museums, housing a vast collection of European art, including masterpieces by Goya, Velázquez, and El Greco.

4.7

Thyssen-Bornemisza National Museum

3 min walk

Features an impressive collection tracing the history of Western art from the 13th to the 20th centuries.

4.6

Parque del Buen Retiro

12 min walk

A large and beautiful park offering a peaceful escape with gardens, a lake, and various monuments.

4.7

Congreso de los Diputados

2 min walk

The lower house of Spain's Cortes Generales, housed in a neoclassical palace and a significant landmark.

4.5

Lateral Santa Ana

9 min walk

A popular spot known for its modern tapas and stylish atmosphere in the vibrant Santa Ana square.

4.2

Casa Labra

10 min walk

A historic tavern famous for its traditional cod croquettes and fried cod, and the secret founding place of the PSOE party.

4.4

Restaurante Botín

12 min walk

Recognized by Guinness World Records as the oldest restaurant, renowned for its traditional Castilian cuisine, especially roast suckling pig and lamb.

4.4

Mercado de San Miguel

10 min walk

A beautiful historic market offering a gourmet selection of Spanish foods and drinks, perfect for tasting local delicacies.

4.4

Círculo de Bellas Artes

5 min walk

A prominent cultural institution with a stunning rooftop terrace offering panoramic views of Madrid and a vibrant atmosphere.

4.6

El Sur

12 min walk

A cozy and authentic Spanish tapas bar known for its traditional dishes and lively local ambiance.

4.3

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Banco de España, 3 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Palace, a Luxury Collection Hotel, Madrid

LowHigh
Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Plaza de las Cortes, 7

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

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THE PALACE, A LUXURY COLLECTION HOTEL, MADRID

Guest Reviews

What Guests Say

8.6

Excellent

527 reviews

Highlights

  • +Great location
  • +Outstanding service
  • +Beautiful rooms
  • +Wonderful amenities

Could Improve

  • –Cleanliness issues in some areas
  • –Breakfast variety and cleanliness complaints
Cleanliness8.3

Some reviews mentioned issues with cleanliness in the rooms.

Service8.9

Overall positive feedback on the staff's friendliness, though some noted minor issues.

Location9.1

Consistently praised for its convenient location near attractions.

Room Quality8.4

Rooms were noted to be beautiful and comfortable, with a few complaints.

Amenities8.7

Amenities generally well-received, with room service highlighted positively.

Value for Money8.5

Reflects satisfaction regarding cost given the quality of stay.

Food and Beverage8.3

Breakfast buffet received mixed reviews due to cleanliness and variety.

Overall Experience8.7

High satisfaction level across most key areas, with intentions to return.

Pauline

Couple · Apr 2026

10

Loved the hotel, great stay.

Liked:Very luxurious! Nice big rooms, beautiful bathroom, quality decor. Great breakfast, amazing bar.
Disliked:It was on the pricey side.

via Nuitee

David

Couple · Mar 2026

10
Liked:The quality of the bedroom and the Hotel's location

via Nuitee

Shih-Wen Sally

Family With Children · Mar 2026

9
Liked:The staff can be more inviting not just when they have time between talks. But overall was good.
Disliked:The staff especially at the front were not opening the doors for everyone. They only do it when THEY are bored I guess? Coz I do see them free but not helping. And this is a minus to the brand. Too bad.

via Nuitee

Menachem

Couple · Mar 2026

10

enjoined my stay

via Nuitee